This organisation takes taxpayer money and provides the bare minimum in return. Ineffective, negligent and unwilling to take responsibility for the appalling standard of treatment. I’m ashamed that the integrity of NHS has fallen to the point where they hand out contracts to people like this.

Wholly inadequate sham of a physiotherapy service. If I wanted a generic worksheet I'd google it. Unfortunately they don't offer much more than that. Management are scumbags.

Shocked at this organisations ethics and level of care. Refused MRI scans after fall through roof of upper neck.. no reason given other than don’t think needed! I pay privately to scan herniated disc in my neck. Medical negligence, disregard, budget driven. Shocking, solicitors will be in touch due course!

Patronising people answer the phone. Once you get to see a physio. They are excellent

Just had my physio assessment with Garning, he was so friendly. I was very nervous about it, and he was very helpful. He deserves recognition. Fantastic x

My GP referred me for a hip replacement early May. Was told on 17 May that MSK had to do the referral and that it would be done. Received a text message to make an appointment to discuss medication. Appointment made for 6 June and told that referral not yet done because of missing medication information but it would be done that day. Rang hospital this morning 29 June to find out date for 1st appointment with orthopedic team but no referral recorded. Rang Dynamic Health only to find out that referral not yet sent. If I hadn't rung the hospital, how long would I be waiting? Referral now sent, apparently. So from my GP doing a referral in good faith early May, I have waited nearly 2 more months with debilitating pain that stops me leading a normal life. I can't walk, I can't do housework. I can't sleep. Now I'm feeling really let down.

PHYSIO OVER THE PHONE WAST OF TIME and Privacy Notice blank ???

Soo disappointed and ashamed 😢 myself being senior physiotherapist in private clinic (unfortunately to get MRI referral need to go NHS pathway 😒 which is such a waste of public money and doesn’t have any logic sense but..- never mind) Long term ongoing issue with obvious symptoms of TOS (Thoracic Outlet Syndrome) also been checked and diagnosed by ex top physio for British Sky Team. Seen MSK specialist who assumed it’s carpel tunnel - did only 2 tests (phalen’s and tinnels test) which would be positive anyway with TOS - no basic assessment checking and feeling movement of thoracic spine, neck movement had something to investigate but ignored, no check of strength for upper limb, no functional dynamic test, no upper neuro dynamic tests (kind of slump test, straight leg raise tests for sciatic nerve but for upper limb), hasn’t done PAIVM for neck neither thoracic, didn’t check scalene muscles (trying to release tension on this muscles - getting my symptoms but this was missed too). Explaining TOS is very rare condition - yes, but very often misdiagnosed or diagnosed too late. I’ve been told - they first want to clear symptoms in hands before open up around chest - seriously? So patients with sciatic pain (prolapsed disc or/and deep gluteal pain -previously called piriformis syndrome- with pain going down through leg and tingling, numb foot - first you will let slice the foot coz is numb?? - seriously?? sooo poor knowledge of NHS physio - shame .. what about standard rule checking joint below and above too ??? “My colleague profession wise - didn’t respect what I came with, after self diagnosed and double diagnosed by very experienced physio who was choosen between many to treat and look after British Cyclists Sky Team” - not doing basic assessment and tests - just making her own diagnose - scary 😧 And sorry for all patients who don’t have medical background.. and apparently they are underpaid 😂 and going for strikes - in my opinion they are overpaid for service they provide .. Also- heard “ I can be wrong with my diagnose and I’m happy to be wrong” - omg I can’t imagine telling this to my patient coming with knee pain and having all obvious symptoms for meniscal tear but not doing basics tests - just asking to do single leg squat and coz it’s positive to pain - diagnose with tendinopathy - and I’m happy to be wrong” soooo wrong!!!! Probably because I’m foreign so wasn’t taken serious or actually I have better knowledge … who knows ..

I went to the GP on 20 July who referred me to Dynamic Health. I had an excellent assessment with Kelly Mawby on 1 August, who was fantastic, and I'm starting physio on 16 August. Amazing!

Assessed by Karolina today at Ely Hospital , very through and knowledgeable , way way better than my experience in the private sector

I had an ultrasound done on my sholder on the 5th of may and have been waiting 2 months for my results. I keep getting told they will chase it up and I found out today the results have got sent to my GP 2 month ago and they have been trying to contact dynamic health and no one replys.

Do not answer the phone.

Very friendly and helpful staff.

Verry helpfull

Just don’t. The whole service needs a wake up call.

The receptionist in hinchinbrok are very useless. I wonder if they are trained. Sadly they get paid for doing nothing but giving wrong information and unnecessary long talking and arguments

I am in daily pain and have been waiting 4 months to be seen. It's almost like this NHS funded company doesn't want to provide me a service as I've been told to pay a private place if I want to be seen. When I email I get a auto reply and they even had the urge to text me saying please let us know if you don't need the service. Seems like the plan is to NOT see patients. UPDATE: I emailed them and they asked me to call, when I called the person that answered was very friendly but told me they were not sure why I had been told to call. They informed me that the wait time was currently at 23 WEEKS!!! So now I have to wait at least another month and half. Whats the point of having a service that you have to wait half a year for?

no one answers the appointment line, even when the repeat message says you "in the queue"! There needs to be clearer information on when the line is actually manned.... much time otherwise wasted waiting .........and waiting with awful squeaky music blasting instead of a real voice. Not good enough!!