Headlam Hall Hotel & Rural Retreat image

Headlam Hall Hotel & Rural Retreat

Restaurant Hotel Gym Spa Wedding venue Spa and health club Golf course Business center Wellness hotel

Elegant hotel in a 17th-century country house offering free Wi-Fi, a restaurant, a spa and golf. People often mention staff, room, friendly, nice, lovely, hotel, good, excellent, comfortable, great,


Address

Hall Country Hotel & Spa, Headlam, Darlington DL2 3HA, United Kingdom

Website

www.headlamhall.co.uk

Contact

+44 1325 730238

Rating on Google Maps

4.60 (594 reviews)

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Featured Reviews


Frequently mentioned in reviews: staff (15) room (12) friendly (11) nice (10) lovely (10) hotel (10) good (10) excellent (8) comfortable (7) great (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Lynne D. 1 year ago on Google
    Visited the spa on their afternoon spa deal with 2 course meal. Well it was 100% worth it if not only for the food and the relaxing in the spa, with comfortable loungers inside and out the out door hot tub was nice the pool just a nice size too. Then the treatments they were one of the best iv had at a spa to date and you get 2 of them in this deal the muscle melt massage was amazing but the facial was not just your average facial. The staff were all so lovely and welcoming. 100% recommended this midweek treat Well worth the price 🤩
    1 person found this review helpful 👍

  • 1/5 Dawn H. 10 months ago on Google
    Nice enough if you want a quiet wedding in the country. Nothing else there apart from golf. Spa was OK but small. They are charging a fortune for food and drinks and the menu for the price is poor. The food had no seasoning and pork belly was Full of fat and its one of the cheapest cuts. Certainly not "fine dining". I would certainly disagree with the owner in their prices, cheapest fattiest belly pork with? a runny black pudding and potato slosh (not hash), a fatty sausage roll, mush like cabbage and a bit of apple cider ..... £23.00, so... we left the whole plateful! We waited before at the bar for half an hour, person too busy with coffee's to serve us, had 2 beers and 2 regular vodka and tonic, £38.00. Really, shame on you. And there really isn't anything else there.
    1 person found this review helpful 👍

  • 5/5 Karl R. 1 year ago on Google
    I was so Lucky to find this place when looking for a Spa weekend away. what a amazing place this Hotel and Spa is. We had a hour and a half in indoor pool & Hot tub outside . Then in to the indoor Steam room before our treatment . The staff very helpful and very friendly. Spa treatment was 10 out of 10 amazing . I recommend you to try. We booked into our room just after 4 o'clock in the hotel. Our room was the chestnut sweet it was very nice. Had our even meal booked for 7.30 the food was fantastic. Recommend to everyone to visit this place. Thank you to all you and your stuff for making a fantastic weekend. Look forward to returning soon . Thanks again.
    1 person found this review helpful 👍

  • 5/5 Karen N. 1 year ago on Google
    My Husband and I booked the Summer Spa Stay as a minimoon as not going away until later on in the year. Everything was perfect. The Staff were so polite and friendly, the food gorgeous and the Spa even though a little small was ideal for us as it was quiet that day. We stayed in The Mews Room which is as you come into drive to go to the Main Hall. It was lovely as it was in a row of about six rooms with our own parking space. After dinner we sat in the Main Hall area on one of the comfy sofas having our drinks. We will definitely be back. Keep up the excellent work everyone. X
    1 person found this review helpful 👍

  • 5/5 Ashlyn A. 9 months ago on Google
    Lovely hotel with very pleasant staff. Enjoyed dinner last night. It’s a calming atmosphere. Used the gym for the first time and it was good. Will be staying here again.

  • 4/5 Nina 4 months ago on Google
    Afternoon tea was nice but not spectacular. Service was poor. We had to ask for tea and coffee. Empty plates, glasses and cups were never cleared away. We were not rushed at all, which was good.

  • 5/5 Nick S. 6 months ago on Google
    Just spent a lovely weekend at headlam hall for our anniversary. What a beautiful location. The staff are really good throughout the hotel and spa. Food is really very good. We took advantage of the headlam weekender offer which is just fantastic value for money. Really would recommend for a get away.

  • 1/5 Rachel T. 5 months ago on Google
    Very eerie & creepy place! Staff are snobby & not so welcoming - the location is very remote....prepare, for driving through floods and looks & feels completely different to the gallery photos, to be honest. Wouldn't book here after a brief visit to see if it would be suitable for a conference. Flickering lights, dark, small & gloomy rooms!! Most likely haunted 👻

  • 5/5 Gareth L. 8 months ago on Google
    Amazing little gem of a place. We love Headlam so much. Everything is just spot on. Never anything out of place. The effort of the staff is appreciated as they make every visit perfect 🥰 thank you Headlam 😊

  • 3/5 Gary C. 8 months ago on Google
    A one night stopover. The spa was great, rooms comfortable. The beer in the bar was limited. Make sure you book the restaurant we booked 3 weeks earlier for 20:00 but on the night they had no room and had to dine in the bar area alone.

  • 5/5 Dancing M. 7 months ago on Google
    We had a very relaxing and comfortable stay. The facilities were excellent, the rooms clean and comfortable. But it was the staff that really made our visit. They were friendly, helpful and efficient Thoroughly recommended

  • 5/5 barbara h. 9 months ago on Google
    Everything about this place was amazing. Food was first class and the service superb. The room was very comfortable, and the spa was just fab.

  • 5/5 Steph M. 9 months ago on Google
    Felt very comfortable and enjoyed great food at this spot! The crowd is much older there, but everyone is super friendly. Loved the spa staff, they were absolutely lovely!

  • 5/5 Savanna H. 8 months ago on Google
    Beautiful place. Went for a family spa day and enjoyed every minute of it. They did have to shut the hot tub etc but gave us a voucher to come back again which I thought was a nice touch !!! The food was amazing too !!

  • 5/5 Madison C. 11 months ago on Google
    Hedlam is a beautiful place, inside and out! The whole place is lovely and clean and the outside is so picturesque. The spa is fantastic, staff, treatments, and products included (Mary is fab). Highly recommend!

  • 5/5 Bob P. 10 months ago on Google
    Great location, excellent restaurant and hotel with very good facilties including spa, swimming pool and a well kept 9 hole golf course, although most holes are shortish, is nevertheless challenging. Excellent coffee shop and all the facilities staff is very welcoming

  • 5/5 Larraine P. 1 year ago on Google
    Stayed at the hotel for two nights with four other friends on a golfing break. Couldn't fault it at all. Accommodation, dinner etc. Spa and coffee bistro all brilliant. Staff very friendly Couldn't do enough for us. Booking again later on this summer.

  • 5/5 Jane F. 1 year ago on Google
    Had a 2 days break here. Everything about it was really lovely. Very relaxing. The spa is small but has everything that you expect, it's clean and has a good atmosphere. The room was spacious and clean and a decent size with everything that We needed. The restaurant was great smashing menu the food was exceptional. The staff in all areas were friendly and helpful.

  • 5/5 Peter Di K. 1 year ago on Google
    A wonderful hotel in a beautiful setting. The food was excellent, the staff were friendly and efficient and the attention to detail was superb making it one of the nicest stays we have had in any hotel in the UK. For dog owners it is without doubt the best hotel we have ever been to with excellent places to exercise our furry friends and again a super welcone and attention to details. I cannot reccommend this hotel highly enough

  • 5/5 jan B. 11 months ago on Google
    We didn't stay, but were there to have a meal to celebrate a golden wedding. Had drinks while listening to a brilliant pianist, then were shown into a lovely dining room, overlooking the gardens. Meal wonderful with friendly efficient staff. We'll done all, a thoroughly brilliant day.

  • 5/5 Amanda B. 1 year ago on Google
    Fabulous place to stay with excellent food and lovely friendly atmosphere and really nice staff. We will definitely be back ! X

  • 5/5 Rob “Robbieb1983” B. 1 year ago on Google
    Stunning 9 hole golf course here, well priced. Short but tricky in parts. Long par 3's, short par 4's. Great practice area with an excellent putting green, short game area with bunkers and a good driving range

  • 4/5 Nigel N. 1 year ago on Google
    Quiet this day apart from a party across the way. Nice place to get away from it all. Phone signals are a bit iffy from here which is a good excuse for missing calls.

  • 3/5 Claresy C. 1 year ago on Google
    Went for afternoon tea which was actually delicious. However, the experience was spoilt by the 10% 'discretionary' service charge which was added to the bill automatically. This is hardly discretionary. Seems a lot to pay for someone to carry your food from the kitchen to the table, which is in the fact the least you would expect! Maybe you could ask people to carry the food themselves to save the embarrassment of having to ask to remove the automatic service charge.

  • 5/5 ru h. 1 year ago on Google
    We had a spa afternoon and it was in beautiful surroundings. The food was excellent. The spa was not over busy but not quiet making it a very pleasant time.The therapist for our treatments was fabulous.

  • 5/5 Martin M. 11 months ago on Google
    Went on an overnight spa package which included use of the spa facilities, three course evening dinner, double en suite room and a full English breakfast. Bottle of bubbly in room included in the price. Friendly, helpful staff in great surroundings with plenty of free parking. Nice bar to relax in with real fire. 5*

  • 3/5 Angela C. 1 year ago on Google
    Lovely hotel and surrounding gardens, staff very pleasant and friendly. Large comfortable bedroom ( bed a little too firm but personal choice), lovely large bathroom with nice toiletries. Has nice golf course, tennis court and spa facility. Ample parking. Only complaint with room was that the windows did not open therefore room very warm, could do with the addition of a ceiling fan. Looking forward to a nice evening meal, however very disappointed, food very bland. Chicken salad had no taste nor did the prawn cocktail ( I’ve never know my husband not eat prawns before). Main courses also mediocre, the lamb and steak were ok, however the dauphinois potato’s and accompanying sauces were tasteless. Desserts also not great, cheese board poor selection of cheeses, again bland. Not sure if the chef has recently had Covid and therefore has no taste buds or he does not season or taste his food prior to sending it out to the customer! What a let down probably one of the most disappointing meals in a long time, not cheap either. Would not stay again because of this unfortunately. Staff did say they would pass our comments on to the chef, I hope they do as improvements are definitely required.

  • 5/5 Riley F. 1 year ago on Google
    Brilliant golf facility with great driving range, putting green and chipping area to go alongside the beautiful 9 hole course .

  • 5/5 Katie P. 1 year ago on Google
    We had a lovely time here when we celebrated a friends birthday. Great improvement in the menu . Staff as usual friendly a d helpful as usual . A good place for a special celebration

  • 4/5 Paul W. 1 year ago on Google
    Beautiful and well appointed room in the main building was the highlight of our stay, breakfast was very good too. Dinner was fine but not outstanding, service was a bit hit and miss but overall a very pleasant stay.

  • 1/5 Mark B. 1 year ago on Google
    Lovely surroundings nice facilities,awful meal and service on the Wednesday night. Wife served Hake that was off. Waited till 9.30 to sit down. Waiter never asked how we wanted our steaks cooked. Also charged service charges. These were never mentioned in the prices. Wouldn't recommend eating here,unless an honest explanation was forth coming


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