Be aware if purchasing electrical goods. Even if you are not happy with the product within 30 days they will not refund you if seal is open. I wanted to return a computer which was way too slow and other buyers for this item have left similar reviews in regards to the slowness. I told the staff member this and they turned it on to test it. Obviously their opinion was different to mine which wasn't a surprise as many people have said how difficult Argos make returns. Everyone has different opinions which I respect. Anyway after saying that they thought it was fine I was then told they could not refund anyway because it had been opened. So not sure why the staff member didn't tell me that to start with as they didn't need to test as refund was going to be denied. I understand it if I was reporting a fault. So I will be using Very and Currys from now on. Much easier with these companies.

Very long queing times whilst staff seem to be hiding in the back. Also had to return an item which would not boost my wifi signal as described. They initially refused to take back because it had been opened and plugged in. Was told I had chosen the wrong product and it was my fault for not doing enough background research before purchasing. Eventually they agreed a refund but was very stressful and not the sort of customer service I expect from Argos. Will certainly not be going to this branch again! .

Nice clean store with helpful staff. Maybe make it less confusing for customers about where to que. While I was shopping there today there were quite a few people waiting but no clear line so people were jumping in front of others which caused a couple of customers to get annoyed.

Beware as the staff are deceitful & have no product knowledge. They basically sold me a phone that was the incorrect one, then 10 minutes later said I needed to buy ANOTHER EE top-up if I wanted a SIM FREE phone. Clue is in the title!! SIM FREE. Now i'm on hold too the complaints department. Why do I need 2 top ups. Yes the first phone stated it needed a top up as its an EE phone. the second phone is sim free. so why do I NEED too buy a top up again!!!!! Basically a store lacking in common sense and customer service skills. The manager on shift tonight, hasn't resolved the situation and left his team in the trenches. No apology either. Avoid incase of their mishaps. as they can't rectify their own mistakes. Muppets!

Purchased a Samsung Galaxy Fit E Smart watch, for only £35. The Fit E Smart Watch is basic only 4 Function screens, tells the time, and tells how many steps I have done , how many calories I have burned up, what the weather, temperature and sunny or cloudy. Just basic stuff. The staff were very good from time of placeing the order to pick up 5 minutes, no waiting about, I placed this order using the computer order system instore very easy to use. The Samsung Galaxy Fit E Smart Watch, is very easy to use, you have to charge Samsung Galaxy E Smart Watch first. The charger is a little USB charging thing, easily fits to the Smart Watch. Ones you put the Smart Watch on its amazing how many steps you missed, just walking around the house not carrying your smart phone with you. The Samsung Galaxy E Smart Watch up dates with my Samsung Smart phone, ones you have installed Samsung Smart Wear that's installed on your phone, I have the Samsung Galaxy S10 phone. This all helps you to achieve your target if like me, I have installed on my smart phone the Samsung Health app. All together a very good basis smart Watch and a good price.

Really easy to order. Not totally clear how you get to it from the main Sainsbury's store. But the staff are helpful and professional.

Waited a while to be served, two staff on but both busy with same person. However, the staff member who did serve us was lovely and transaction went well.

I was returning an item I'd purchased on line fron Tu. I stood waiting for a considerable length of time mase worse by beibg disabled. Eventually, I asked a young girl to serve me. She was very polite and it was trouble to her yook about 1 min. It seemed that serving people in tge paynent was the priority, althoigh I understand the reasoning I eould hesitate to order anything in the future unless some chairs could be put out for people such as I.

A modern, clean and very large store that displays an enormous amount of food/non food stock at fair prices. It is accessed by stairs, lifts and travelator. It contains an Argos outlet, which was an inspired addition by the company. Would be 5 stars if only they staffed the café with adequate numbers; I've noticed the inferior and frustrating service and empty self-service display cabinets at both the Newcastle and Biddulph stores. Shame!

Brought a phone which had to have a 10 pound top up. Phone was defected so took it back and was refunded. Code wasnt on recipt for top up the sooo professional dee said i served you so go to customer service i rang them and all they say is you have to sort it out instore. Customer service at its best.

Came to swap my mum's vacuum which had stopped working, Andy the manager did his due diligence and the staff were very helpful

Ordered a table and chairs payed for said it would come Sunday only to find it was out of stock they told me the order and been cancelled but they've just taken the money out of my account