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SpaMedica

Hospital Eye care center Ophthalmologist Ophthalmology clinic

👍👍 Dear SpaMedica Team, You re-lensed my right eye yesterday. You did it with courtesy, friendliness and aplomb. To anyone who has not had this surgery, then whatever words I use here to describe the result of this life-changing experience will seem like exaggeration. It is, simply, amazing. Ev... People often mention staff, service, friendly, helpful,


Address

Osprey House, Ore Cl, Newcastle-under-Lyme ST5 9QD, United Kingdom

Website

www.spamedica.co.uk

Contact

+44 330 058 4280

Rating on Google Maps

4.90 (34 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8 am to 6 pm
  • Friday: 8 am to 6 pm
  • Saturday: 8 am to 6 pm
  • Sunday: (Christmas Eve), Closed, Hours might differ
  • Monday: (Christmas Day), 8 am to 6 pm, Hours might differ
  • Tuesday: (Boxing Day), 8 am to 6 pm, Hours might differ
  • Wednesday: 8 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: staff (15) service (9) friendly (8) helpful (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Jeff B. 1 year ago on Google
    Dear SpaMedica Team, You re-lensed my right eye yesterday. You did it with courtesy, friendliness and aplomb. To anyone who has not had this surgery, then whatever words I use here to describe the result of this life-changing experience will seem like exaggeration. It is, simply, amazing. Everything I look at now is a reminder of how blurred my vision has been for the last thirty years or so, with or without specs. Clouded colours are transformed into bright distinct shades with a sharpness of detail that adds a new interest to my surroundings - far better than Valium would be my guess. So, to my surgeon and all the ladies and gentlemen who made my visit so comfortable and enjoyable, may I say thank you for your dedication and attention to detail, and hope that this insight (no pun intended) helps you further realise the value of the gift you give to your patients. It is truly a modern miracle. Yours most sincerely, Jeff Bishop
    4 people found this review helpful 👍

  • 5/5 Andre J. 2 years ago on Google
    Had my cataract surgery on my left eye yesterday at Spa Medica Newcastle Under Lyme. Really good experience from start until discharge all the staff were so helpful and understanding and really friendly . My surgeon was great and explained everything as he did the procedure. Would highly recommend Spa Medica for eye treatment and now reassured my right eye will be in good hands in the next couple of months.
    2 people found this review helpful 👍

  • 5/5 Carol L. 2 years ago on Google
    Very organized, seen at said time for assessment. Appointment for first cataract procedure.update had both eyes done now, discharged today. The staff were very friendly & helpful throughout my cataract removal journey. Especially Sarah who I saw throughout the process. Thankyou all.
    2 people found this review helpful 👍

  • 5/5 Geoff A. 2 years ago on Google
    What a fantastic team at Newcastle Under Lyme, such friendly, professional and helpful staff. My wife was so impressed with the place and the service when she had cataracts removed from both eyes. Keep up the good work.
    2 people found this review helpful 👍

  • 5/5 Andrew K. 2 years ago on Google
    First class service and extremely helpful and friendly staff . Had cataracts removed from both eyes at aStockon in Tees surgery and cannot believe the improvement to my vision . Well. done and thanks to every member of the team. Andeew
    2 people found this review helpful 👍

  • 5/5 Eleanor W. 1 year ago on Google
    Thanyou to the SpaMedica Team, excellent service and very friendly staff. Would like to thank our mini bus driver too, lovely lady and so friendly. I think I speak on behalf of all the patients who travelled along with me today, we were all very impressed. First class treatment all around. Da iawn. (Well done in Welsh).
    2 people found this review helpful 👍

  • 5/5 Chris S. 2 years ago on Google
    Excellent service from all staff at Spa Medica , Lymevale Business Park, Newcastle under Lyme yesterday. Successful first cataract surgery and I was so reassured by the staff. Thank you all
    1 person found this review helpful 👍

  • 5/5 Carol P. 4 months ago on Google
    Fantastic staff made u feel at ease always pleasant smiling and helpful nothing is to much trouble for them

  • 5/5 Gabor H. 1 year ago on Google
    Outstanding in every single aspect. I went with my gran, receptionists were smiling all along, staff were very patient and helpful who answered all our questions nicely. Katie dealt with us at check in, and before leaving, and we couldn't be happier with how we were treated. Thanks SpaMedica, Thanks Katie!

  • 5/5 Rebecca 7 months ago on Google
    Posting on behalf of Ludmila (Lydia) To Mr Saddique and his team and also Chris, Emily and the wonderful reception staff. I am very grateful for the care you gave me and the professionalism of all the staff at SpaMedica. Kind regards Ludmila

  • 5/5 Matthew H. 8 months ago on Google
    The greatest feature of Spa Medica in Newcastle-under-Lyme is the overwhelmingly friendly nature of all who work there, nothing is too much trouble, all are concerned to make the experience as comfortable and stress-free as possible. I cannot speak highly enough of the service from beginning to end during a visit to undergo all preliminary eye tests. MatH

  • 5/5 Les W. 1 year ago on Google
    Both eyes now free from cataracts, excellent and service. Friendly, caring staff. Could not wish for a better service.

  • 5/5 gail j. 1 year ago on Google
    Superb care for my 93 yr old dad. Couldn't have been more helpful and made dad feel very much at ease. Brilliant thank you so much

  • 5/5 Julie L. 1 year ago on Google
    Had my second surgery last week. Can't praise everyone highly enough. The difference it has made to me is incredible. Thank you

  • 5/5 Robert W. 10 months ago on Google
    I had both Cateracts operated on and I can only say what a fantastic job the Surgeons did. Total life changer.. very professional and top of their game. The service from Spa medica was professional quick to get appointments and very friendly amd polite staff. 5 star service .

  • 5/5 Tiggy S. 1 year ago on Google
    I came along today for my eye test, the young lady ( I think her name was Humar, ) please Forgive me if I have said it / spelt it wrong, ! she gave me a very thorough eye test. She was courteous, and very pleasant, as was the young man she handed me over to for another Test. I am looking forward to collecting my glasses next week and Thankyou to the lovely lady who helped me choose my frames , and gave me additional Advice about the various tints. Regards Susan Chafe

  • 5/5 Julie S. 1 year ago on Google
    Just got back from here for a cataract pre operative assesment. Has soon has you walk through the door the staff from the gentleman on the door to the reception staff and everyone in the back is amazing what lovely people everyone is first class all so pleasant See you soon for my operation. Fantastic team

  • 5/5 Richard A. 2 years ago on Google
    My partner had the left eye done last 3 months and now is getting the other one done next month, she will be able to see without glasses first time in 20 years. Great job.


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