UScellular image

UScellular

Cell phone store Mobile phone repair shop Electronic parts supplier

Provider offering wireless plans, phones & devices, plus accessories for home & car connectivity. People often mention phone, Ryan, store, time, Creek, helped, location, knowledgeable, Cory, phones,


Address

7836 S Howell Ave, Oak Creek, WI 53154

Website

stores.uscellular.com

Contact

(414) 856-9200

Rating on Google Maps

4.80 (144 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 AM to 8 PM
  • Tuesday: 9 AM to 8 PM
  • Wednesday: 9 AM to 8 PM
  • Thursday: 9 AM to 8 PM
  • Friday: 9 AM to 8 PM
  • Saturday: 9 AM to 7 PM
  • Sunday: 12 to 5 PM

Featured Reviews


Frequently mentioned in reviews: phone (33) Ryan (22) store (15) time (14) Creek (12) helped (11) location (10) knowledgeable (10) Cory (9) phones (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 karen s. 1 year ago on Google
    The Oak Creek store is our only store. They are an amazing group that are so helpful and get you in and out in no time. Ryan seems to always be our guy and he does an amazing job. I tell everyone i know that has US Cellular to go to this location. Thank you Ryan for always taking such great care of my family's phone plans and upgrades.
    1 person found this review helpful 👍

  • 5/5 Chris B. 10 months ago on Google
    I for one HATE going to get a new phone. Usually the employees are rude and spend very little time with you & all they want to do is make a sale? Well that was NOT the case at this store in Oak Creek. My wife and I were lucky enough to get Mr. Logan Weinert as our cell phone savior. I`m so used to this process taking hours, especially transferring information from one phone to the next. That was not the case here. Logan had us hooked up with a new phone and ALL data transferred within an hour. He was so nice, so knowledgeable about the product and made us feel totally at ease. He took the time to explain everything to us step by step as well as all the advantages of this new phone. While waiting for data transfer he not only kept us company with plenty of conversation, but helped new customers who came in the store at the SAME TIME. I wish everyone had the work ethic of this young man. We found out he also works full time as a stone mason. He truly is an incredible employee. Whoever trained him did a fantastic job and whoever hired him....well you are extremely lucky to have him as an employee. Mr. Logan, I wish you nothing but the best young man, thank you for making purchasing a new phone as quick and painless as possible. Rock on!!

  • 5/5 Aimee S. 8 months ago on Google
    Cory was super patient, found us great deals, and worked really hard to try every method to transfer our data from really old phones to our new ones. They were friendly to our kids and even had a coloring table set up. We are super satisfied and will be using this store as our location from now on.

  • 5/5 Loreen D. 6 months ago on Google
    I was at the store Sunday, October 29 and had the pleasure of being assisted by Ryan Kerekes. I wanted a new device after having my Galaxy S8 for 7 years! Ryan was very detailed with me about my plan options, phone options (Samsung vs I-Phone), describing everything to me. He left no information unturned, which helped my decision making. I walked out with a Samsung Galaxy S23 and walked out a very happy customer.

  • 5/5 Colleen J. 6 months ago on Google
    Noelle was very knowledgeable and efficient when helping me. She said the router "just had to be plugged in, & then to reset the password, from the bottom of the router." And it was so! The speed is faster than what I had & I feel light the picture clarity is better! My reason for switching carriers was to save money, and I surely will! Thank you, USCellular for being my carrier of choice!

  • 5/5 K W. 7 months ago on Google
    My husband and I needed a new service provider and new phones. Ryan helped us choose a phone that would be best for what we use on our phones. He was knowledgeable of the phone and took time to answer our questions. We were told we could come in with any questions on our phones. Making an appointment would assure we would not be waiting in line at the store. There is a cell phone class offered that we will be attending. Very happy with our experience with Ryan at the UScellular store in Oak Creek.

  • 5/5 mattfannin 4 months ago on Google
    Cory did an awesome job of reading his customers' needs and taking great care of them. In my case, he easily switched from being patient and detailed with the customer before me, who needed lots of basic explanations to me who told him exactly what I needed and that I needed it really fast. He quickly changed gears and helped me get done as quickly as he could! 😀 Thanks Cory!

  • 5/5 Maria V. 11 months ago on Google
    My 83 year old mother and I had a very pleasant experience with Logan Weinert. My mom doesn't understand technology very well and gets confused very easily. Logan was very patient and helpful with her. She felt that she understood her phone better with him explaining to her and not making her feel like she was dumb. Thank you so much to Logan for being so caring and patient! We appreciate you! 👏

  • 5/5 Ann M. 1 year ago on Google
    I went in to Connect Cell intending to upgrade my phone with a promotion I was texted from US Cellular. I worked with Ryan and he actually found a bundle deal that upgraded my plan and phone for a better price than the promotion I thought I would be using. I wanted to be sure I was making a good choice both financially and in the long run. So I decided to think over my options making sure that the bundle was the better deal. Ryan was not pushy at all, he encouraged me to think it over. I returned the next day knowing that the deal Ryan had told me about was truly the better deal and now I have my new phone and a better plan. Ryan was very patient and explained things clearly. I was very satisfied with my experience at Connect Cell in Oak Creek.

  • 5/5 John D. 1 year ago on Google
    I visited the UScellular Store in Oak Creek, WI to obtain a new mobile phone. I was assisted by their Senior Sales Associate/Business Expert, Ryan. He was extremely knowledgeable, professional and kind in helping me with my phone needs. He explained everything I needed to know, answered all of my questions and set up my phone in a very efficient manner. Ryan was a pleasure to work with and I would recommend to anyone looking for I-net or Phone Service to visit this UScellular Store in Oak Creek, WI. They have excellent Customer Service and products!!

  • 5/5 Tim S. 9 months ago on Google
    Great store with great people! They are all incredibly knowledgeable and friendly! Logan helped my daughter get set up with her new phone seamlessly. I would highly recommend them.

  • 5/5 Lynn B. 10 months ago on Google
    I've gotten phones from this location for several family members for the last ten years. Last visit I Ryan K helped me. I was in a hurry, he explained new plans,saved me money on my bill and showed me a phone similar to my old phone, which is what I wanted. Very helpful. This location has very good staff. I will keep coming back.

  • 5/5 Rachel P. 11 months ago on Google
    Cory J. was patient and helpful with our request to move our phone lines around and get a few new phones for people on our plans. He gave us various options and helped us decide what would work best for our situation. He was friendly, efficient, and easy to talk to. Both people working were welcoming to those that came in as well, and set realistic expectations for those that needed further assistance than just bill pay or UPS drop off. That was refreshing to see!

  • 5/5 Joseph H. 9 months ago on Google
    Today my girlfriend and I went into the Oak Creek location to have a line added and device upgrades. This is the 2nd time I have worked with Cory. During both interactions, Cory was informative, courteous, and professional. I greatly appreciated his kind, pleasant demeanor. Highly recommend!

  • 5/5 Pamela S. 1 year ago on Google
    Ryan Kerekes helped me when I up graded my phone. He was wonderful he went above and beyond, made sure I completely understood what my new bill was going to be and made sure I understood the new features of the phone. I can't say enough good things about Ryan or the Oak Creek store. I will visit the oak creek store for all my cellular needs.

  • 5/5 Jennifer S. 1 year ago on Google
    Highly recommend this store. Ryan is awesome! He is so helpful and kind; he makes the upgrade and buying experience a breeze! I've gone to other stores and will never make that mistake again. The Oak Store and Ryan are knowledgeable and friendly.

  • 5/5 Andrew D. 1 year ago on Google
    Ryan was terrific to work with in setting up our new phones. He was very knowledgeable about putting us in the best plan. I would highly recommend visiting the US Cellular location in Oak Creek.

  • 5/5 Ed P. 1 year ago on Google
    It was time to update our plan. We have 5 lines and Ryan Kerekes spent almost 2 1/2 hrs with us as we went through plans and phones and accessories. He is incredibly knowledgeable about all aspects of the process. I higher recommend stopping to see Ryan if you are in the Oak Creek, WI area. He will definitely take care of your cellphone needs.

  • 5/5 Maureen N. 1 year ago on Google
    Ryan K. did an outstanding job helping me select a new phone, accessories and updated plan. He was very friendly, knowledgeable and explained options clearly (and patiently.) I have never had such a positive experience buying a cell phone. I will refer him to others looking for excellent customer service!!!

  • 4/5 Joanne M. 1 year ago on Google
    This is the only US cellular store I go to. I have closer ones near my house but everybody at this one is always friendly and they take the time to explain and answer all questions. Just want to say Thank You to Ryan Kerekes who helped us with our new phone.

  • 1/5 R R. 1 year ago on Google
    After almost 2 years of my girlfriend begging me to switch over to US Cellular from our current provider (T-mobile), I caved and decided to pull the trigger. We have property in Pelican Lake, WI and service is subpar. Went to US Cellular in Oak Creek with about 10 mins left until they were closing and gave the guy the quote I had received earlier today and said that I wanted to purchase the S22 Ultra. Now I understand it wasn't the best of timing but any other provider takes customers until "closing time" and will activate the phone after the store closes. Considering I am switching from a competitor, I especially expected to be taken care of. I was met with..."You want to do that tonight?? We're closing in like 5 minutes, man, we can't do that tonight." I was shocked but just walked out. Terrible customer service like that lost me as a customer for life. If that's how they treat you when you are trying to sign up and give them your money, how will they respond to a problem you may have in the future? Absolutely awful. We will be at Verizon first thing tomorrow morning! 👍🏻 Response to owner: Yes, happend tonight.

  • 5/5 Valerie B. 1 year ago on Google
    We went to the US Cellular in Greendale first because my fiancé got a great deal on a prepaid phone. When we went there 2 days later to get my phone, this guy named Zadom or something started being so rude and told us the deal wasn’t even a thing. So we left. Today we visited this US Cellular and had a great experience. The worker Brad was extremely helpful and kind and was able to find the deal we were talking about within a minute of meeting him. So happy we got someone compassionate like him especially because I am pregnant and get stressed easily.

  • 5/5 Ellen J. 1 year ago on Google
    I was at this location yesterday & purchased the Samsung Galaxy S22 Ultra. I worked with Cory & he was the best. He was very knowledgeable & very kind. If you are looking for a new phone I would suggest going to this Oak Creek store & ask for Cory to help you.

  • 5/5 Kassidi M. 1 year ago on Google
    Cory J at this location helped us get three new phones in under two hours. Was very helpful throughout the process and at no time did I think it was taking way too long. He was very efficient and made the experience very enjoyable.

  • 5/5 Private_Joke (. 1 year ago on Google
    the sales person that I worked with helped me find the best phone and plan. took plenty of time. I was ready to switch carriers but by the time I was done I was sure I could not do better with any other carrier and would probably be paying a significant amount more for the same service. a happy U.S. Cellular customer of over 25 years

  • 5/5 hope l. 1 year ago on Google
    I am always happy with the service our family receives at this location. We worked with Noelle this time. She was very helpful and patient. I was there to help my son pick a new phone. She took time to answer questions. She was pleasant throughout. I would recommend her and this location.


Call (414) 856-9200 Open on Google Maps

Amenities


  • Payments
    • ✓️ Checks
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ Curbside pickup
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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