Sugar Bear Plumbing Heating & Air San Francisco image

Sugar Bear Plumbing Heating & Air San Francisco

Establishment service Air conditioning repair service Plumber Heating equipment supplier Hvac contractor Heating contractor Air conditioning contractor Furnace store Drainage service Furnace repair service Air compressor repair service

One of the Top rateds in South San Francisco


Address

317 Corey Way, South San Francisco, CA 94080

Website

www.sugarbearplumbing.com

Contact

(650) 419-9756

Rating on Google Maps

4.90 (254 reviews)

Open on Google Maps

Working Hours

  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: Sugar (25) Bear (24) service (14) professional (14) great (12) work (11) plumbing (10) Plumbing (10) recommend (10) water (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Linda R. 1 year ago on Google
    After many years of replacing washers in my 1950's shower fixtures we had to bite the bullet and get it fixed the right way. This meant cutting into the tile and changing the valves. Ian did an excellent job with the plumbing. Alex did the tile work which was also an excellent job.
    1 person found this review helpful 👍

  • 5/5 Linda C. 1 year ago on Google
    Ian provided excellent service. I had my toilet and sink replaced. They were hard to install as my floor is not 100% leveled and he also had to carry them a flight up. He installed them professionally, the new sink is stable now and not wobbling like before. Both the toilet and sink are beautifully installed and functioning wonderfully. Ian was also very resourceful, I got the connecting parts for the sink facet was not long enough and he replaced them with the correct new ones. Overall Excellent work done and I am so glad I went with Sugar Plumbing and had Ian installed them for us. Thanks!
    1 person found this review helpful 👍

  • 5/5 Mateo de C. 6 months ago on Google • 50 reviews
    I just used Sugar Bear to replace my gas HVAC and water heater with new heat pump models and couldn't be more pleased. It was somewhat of a complicated project as my house had major additions/renovations, Heat Pumps are only recently becoming popular, and I needed electrical work done as well. Not to mention I had installed solar, and had rebate and Google Home networking questions. Lawrence was my point person and he is very friendly, knowledgeable and extremely patient with all my inquiries. I usually don't trust contractors and go with recommendations from friends but I contacted them due to their positive reviews and was impressed with their prompt service, knowledge and reasonable price when other bids I had gotten were outrageously overpriced and put on a bit of a show to try and justify their terrible prices. I knew Lawrence is someone I can trust and with his patient and calm demeanor he and his team did a great job and I'm very happy with my new heat pump HVAC and Water heater installations. I'm glad to recommend this company for any HVAC or plumbing needs. They certainly went above and beyond my expectations and I will continue to use them in the future.

  • 5/5 Jennifer V. 2 months ago on Google • 6 reviews New
    Ian was so helpful, polite, professional, and friendly.

  • 5/5 Dianna A. 2 months ago on Google • 5 reviews New
    Anthony was well versed in my needs for leak detection and repair or replacement. He provided Honest service.

  • 5/5 Michael M. 2 months ago on Google • 4 reviews New
    Very professional friendly competent timely service. Thank you

  • 5/5 Peter R. 3 months ago on Google • 3 reviews New
    Great job as always

  • 5/5 Jeremy M. 1 year ago on Google
    The guys are great. Professional, on-time, excellent value, friendly, accommodating, clean. I've worked with them before and they have always delivered. Highly recommended.

  • 5/5 Stephanie B. 1 year ago on Google
    Sugar Bear Plumbing is the only plumbing company I call! The technicians are top notch and get the job done quickly. I highly recommend Sugar Bear for all your plumbing needs!

  • 5/5 Cliff L. 1 year ago on Google
    I used Sugar Bear Plumbing over the past 2 years for a few repairs bathroom and kitchen. This time it was my 10 year old water heater that required replacement- not due to a leak, but because the gas valve failed. Sugar Bear has professional courteous service. Clean work too.

  • 5/5 Kelly C. 1 year ago on Google
    Our basement sump pump went out in the middle of a crazy storm. There were no sump pumps available at any store around. I called Sugar Bear and they had a sump pump in stock and came out within a couple of hours and replaced the pump. We were thrilled that they responded so quickly as it minimized the damages we had. The scheduler and the plumber were both responsive and professional. We would highly recommend them.

  • 5/5 Noriko H. 1 year ago on Google
    My water heater was leaking and flooding my garage, I called several companies to try to find someone that could come right away. I was grateful that Chris was able to come within the hour and install a new one; he was very nice, professional, and did an excellent job. Sugar Bear rates are very high, it cost more than double the cost of my old one— however, that was nearly 10 years ago, and the price of everything is sky high now due to the pandemic, and being that my issue was resolved so quickly, I cannot complain. -NH

  • 5/5 David B. 1 year ago on Google
    Had a leaky bathroom faucet and SB Plumbing assessed the problem, found the special order parts that were needed, bought the parts, provided an estimate, rescheduled and installed the faucet. Good job, well done.

  • 5/5 Romarico G. 1 year ago on Google
    Our toilet started leaking at 5 am. Flooded our bathroom. A friend recommended Sugar Bear. Made the call and got a tech, Marcus, to show up in under two hours. He fixed the problem in no time flat. Total professional job. Will certainly call again in the future and would highly recommend.

  • 4/5 b B. 1 year ago on Google
    Lawrence is always professional, listens attentively if you have concerns or issues and the installer was very efficient and pleasant. We have used Sugar Bear before and always had great service. I realize you have other costs, with the expansion but we need a little more help on the pricing.

  • 5/5 G V. 1 year ago on Google
    Chris the plumber was professional, personable, and efficient on clearing my slow flushing toilet. He offered me two different methods on how he would unclog my toilet which I thought was great, and cleaned up his work space after he finished. I am very satisfied and would highly recommend Sugar Bear Plumbing.

  • 5/5 Chris de la C. 1 year ago on Google
    Sugar Bear has done all of our major and minor repairs in our small apartment complex and we could not be happier with them. They are always professional and do amazing work. I know when I call them I will get great service and the repair will be done correctly. If you are looking for a great service, this is the place!!

  • 5/5 Louie Del R. 1 year ago on Google
    Best plumbing company in town! Ian dela Cruz is the best plumber, most reliable, professional and great service! Fixed our water heater in just an hour! Dude is a master in his craft! Thank you Sir and i definitely would recommend 100%

  • 5/5 James W. 1 year ago on Google
    Zach was great, honest, and a pleasure to meet and do business with. Zach is a total pro who diagnosed our problem and was able to resolve it without having to replace our present thermostats - something we thought was inevitable -- and saving us considerable money by doing so. Thanks! Highest recommendation.

  • 5/5 Andrew C. 1 year ago on Google
    Sugar Bear was extremely prompt and accommodating. Aaron, the service technician that came out was early, courteous, professional, and knowledgeable about the issue. The fix was quick and easy. Aaron was great to work with!!

  • 5/5 Mari N. 1 year ago on Google
    Sugar Bear plumbing was great! They diagnosed my issues super quickly and resolved our issues within about an hour! They unclogged two drains and replaced a faucet for us and provided us other recommendations for the future. They were very kind and respectful, which is a huge plus. Customer service is key. I also appreciated the intake phone call prior to their arrival. Will definitely use them again!

  • 5/5 Bill S. 4 months ago on Google • 1 review
    We've used Sugar Bear a few times over the past 12 years or so, including a sewer line replacement back in 2011. Most recently, Ian came out to help troubleshoot a long standing low hot water pressure problem that had gotten much worse in the past month. Ian was very professional and easygoing. He was able to solve the issue within a couple of hours at a very reasonable price. We will certainly use him again in the future!

  • 5/5 Dina D. 6 months ago on Google • 1 review
    Sugar Bear was very prompt in responding to my urgent call when our kitchen sink got clogged and was about to overflow. The business manager was very quick to respond and provided service on the same day. Ian, our technician, was very professional and thorough in both explaining the resolution in detail and clearing out the drain. They also sent a text notification when the tech was on his way and provided a picture of the technician as a safety precaution. I would highly recommend Sugar Bear for any emergency issues.

  • 5/5 Deborah 5 months ago on Google • 2 reviews
    Ian, our technician was very helpful in changing out our water line for a new refrigerator installation. He fit us in after a busy day & followed up the next day to complete the job. We were referred to Sugar Bear by a neighbor. We are very pleased with the service. Thank you!

  • 5/5 Bill C. 2 months ago on Google • 2 reviews New
    I used Sugar Bear several months ago when my gas heater needed to be replaced. This time it was my gas hot water heater that needed replacing. I called Lawrence last night and he had a crew at my house at 9:00am. Beginning with Lawrence yesterday to Daniel and his helper today, Sugar Bear Plumbing exceeded my expectations. Everyone was very professional, the work was done in a very timely manner as was the cleanup. My old water heater was just under 7 years old and developed a leak. The old water heater was installed by another plumbing contractor and I was not all that pleased with them or their product. I highly recommend Sugar Bear Plumbing.

  • 5/5 Patricia M. 6 months ago on Google • 1 review
    I’m very pleased with the work, and professionalism of Sugar Bear Plumbing staff. This is the second time I use their plumbing services. Lawrence, Chris, Nia, and Gerber’s crew were very friendly, responsive, and the work was done on a timely manner.

  • 5/5 Steven K. 4 months ago on Google • 2 reviews
    Lawrence was awesome, we have worked with him before. He is such a gentleman that is someone your company should cherish. All of the workers that did the work! I cannot say enough, they were over the top and then some….I retired from the trades and I cannot say more than I wish all of these guys worked for me!! Everything turned out awesome and my wife said I told you that last furnace was a P. O. S. The first night after the install within the last 3 hours unbelievable, night and day! Thank you’re whole team for their dedication and expertise installing our system!! Thank you so much and I am looking forward to doing business in the future. Thank everyone on behalf of my wife and I and Happy Holidays! Steve and Kim Kennedy

  • 5/5 Megan C. 5 months ago on Google • 1 review
    Chris was great! He came in and solved our issue with the garbage disposal in less than five minutes. Would highly recommend this business for any of your plumbing needs!

  • 5/5 Ken S. 2 months ago on Google • 1 review New
    Once again Sugar Bear Plumbing has come to the rescue. Chris Smith was on time and did a great job. Thank you Chris.

  • 5/5 Theresa J. 4 months ago on Google • 1 review
    Sugar Bear Plumbing Co. has been handling our plumbing issues since 2017. Great customer service from the office staff, Mia to the techs Lawrence and Ian. Highly recommend!

  • 5/5 paul p. 2 months ago on Google • 1 review New
    replaced bathroom sink, toilet, and repaired shower. This was 3rd time I have used Sugar Bear. Have been very happy with them each time.


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