I contracted my roof replacement to American Contracting Direct and do not regret it for one second. Jacob walked me through the process as this was my first ever insurance claim and answered all my questions. Once we got the green light from the insurance company, Jacob's timeline only needed to be modified due to rain. His crew completed the roof work in less than a day and I've had no roof issues since replacement. During the entire process, I never felt like just a number. I was treated respectfully and professionally and would recommend American Contracting to anyone! Great company!!!

American contracting did a great job on my storm damaged roof!! Josh Landis was on top things, he handled the whole process, from initial inspection,material delivery, and most all the dealings with the insurance company!!! Absolutely trouble free!!!!

Fantastic experience! Josh was great to work with, responsive, professional and very knowledgeable. I'd highly recommend American Contracting and Josh as the Project Manager! The crew was great too. 100 degrees outside, probably 120 in the roof, but they replaced the roof all in 1 day.

I recently had my roof and gutters done by American Contracting. I am BEYOND satisfied with the overall experience. The roof looks amazing. I worked with Derek and Jack and honestly there are not better employees than them! Any question I had Jack and Derek were there to answer. I also really appreciate the professionalism all employees I came in contact with had. My yard was cleaned up with such efficiency afterwards. I am so satisfied with American Contracting that I plan on having more work done by them!

I would highly recommend working with this company! We worked directly with Josh Landis. He was reliable, quick to respond, and very professional. We had some time set backs with weather, and I felt good about how Josh communicated readjusting the schedule. When I expressed concern about some garden areas around the fall zone of the roof, he went above and beyond to make sure that they were protected. And he also communicated well with his crew. The whole crew was efficient, friendly, and cleaned the area up well after they finished. We will hire them again, for sure!

Jack Clark was there from the begginning until the end. Very knowledgable. Very Courteous. He took the time to explain everything thoroughly and set my mothers mind at ease. He would let me know the time frame. I had roof and siding. They put a roof on my 2 car garage and my house in a day.AMAZING!! Through every phase, he would make sure that we were satisfied and gave us the opportunity to revise anything that was awry but the quality and professionalism didnt allow for ANYTHING but quality. The company is on top of the whole thing and Jack Clark is a great representative of thisfaction. BRAVO!!!

I called for an estimate on my roof. Josh was amazing. He was on time and took pictures and examined the whole roof. Then he took the time to go over everything with me in a way that helped me understand what was needed. This is a great company! Josh will do what he can to work with your insurance and help with that process as well. Highly recommend! Will definitely call them again.

I recommend this company to anyone who wants an honest and straight forward contracting service. I'm impatient, analytical and extremely picky. Jacob was absolutely professional and accommodating to every question and concern I had. I even referred him to my neighbor as well as my aunt. Jacob will be my first call for any service they provide that I am in need of! Finally a contractor you an actually trust! Thank you American Contracting, I appreciate the work provided and the zero headache involved!

Jacob Runer helped me with my roof replacement from start to finish. Not only was he great to work with, I got to know him along the way and he’s a really great person and family man that I trust. He made the experience so easy for me, all I had to do was pick out the colors. He was happy and quick to answer all the questions I had. I definitely would recommend him, he knows what he’s doing and gets the job done with no stress to the customer!

I want to be clear that our project was completed & we do not feel like there was any dishonesty with our investment/insurance coverage- hence the 2 stars. However, our customer service experience was just really, really poor... and honestly a little bizarre. Extreme lack of communication, huge project delays with no explanation, & sub-par work have left us kind of shaken. Our roof replacement took FAR longer than what we were told or what any normal roofing project would take. They would disappear for days or weeks at a time with no explanation. Our yard/house was left a mess with rusty nails & trash that we ended up cleaning up ourselves. A forgotten pile of materials left in our driveway for weeks... maybe months. We called a few times to let them know. Our point of contact was really kind, so we kind of just trusted him throughout the process, but eventually started to realize that things weren't adding up. It almost seemed like our paperwork got misplaced somewhere along the way & they kind of forgot about us. I could go into further detail, but this essentially sums it up. Not necessarily a sketchy or dishonest company. Sadly, just really poor service, communication, and craftsmanship.