We needed our septic tank pumped and inspected for the sale of our home. A+ was responsive and quick. Jake did an excellent job of explaining the repair needed in order to move forward and arranged for the service to occur on the next business day. He was professional and on time. I woukd definitely call them again for any plumbing needs.

I had both plumbing & electrical needs and was a new customer. I called yesterday and they had both plumbers and electricians out here today despite neither issue being extremely urgent. You can't beat that response time. Everyone I dealt with was friendly, knowledgeable & professional. I will be using A+ again and am very happy to have them around. Highly recommended! Update (11/5/20): I went down from 5 stars to 2 after my electrical work was completed. VERY POOR. The guys (Gregg and Gary) who bid the job didn't bring the supplies they needed; had to return to the shop twice. You bid the job - don't you know what you need for it? Then, they forgot something that was bid on, tried to blame me, when that didn't work, blamed the office. And then charged me for installing two light fixtures when they only installed one, all while telling me they were going to "discount" me. For another service on the bid, my final price BEFORE TAX over $150 more than what was bid. No explanation given. That particular service was exactly what was bid. No more; no less. Finally, one of the items on the job included replacing a breaker switch. Photos below, showing that they didn't bother with putting the breaker box back on. But then they had the absolute nerve to ask me to give them personally, as in please mention us by name, a 5-star review online. Really? I emailed pictures and all my issues to management on Monday 11/2. I was told it would go to management. As of today (11/5), no word. I called in and was told management has it, they "may" call me tomorrow. I can tell you right now, if I don't hear from them tomorrow, I will be calling the BBB and my credit card company. If they work it out to my satisfaction, I'd use them again for plumbing. Their plumbers were excellent. NEVER AGAIN for electrical.

I am a project manager for a septic company, I use A+ services every week. They are very responsive, always on time, and very professional, and they are always available when im in a pinch. I would recommend A+ services to anybody. Big shout out to Noah and Summer and the rest of the staff thank you guys so much for everything that you do!

Kent and Chris were awesome. I got company with next day services. Chris was extremely helpful, knowledgeable, professional, and fun to talk with. I would recommend them to anyone and will be using them again. Thank you A+, Darcy Cluff

I really appreciated how willing Jason T. was to answer all of my questions and take the time to check and re-check things. My alarm went off in the morning around 7am and he was at my house at 8:45 (said would be here by 8:45-9). He inspected the pump with a pump inspection fee as part of what they usually do for an alarm. I was frustrated that I had replaced this pump with another company just 4 years ago AND had my system pumped just two months ago. Unfortunately the pump was bad and he was sure to show me how he knew and guessed what may have been wrong. He then suggested a replacement and offered other things/suggestions but didn't push me to do those. I chose to just replace the pump. He then tested it and noted that it was not pumping enough to the drain-field and tried clearing those pipes for me. Only 2 of the 3 were having water flush out. He inspected that 3rd and was able to clear it. Then he made sure to recheck that my new pump was able to pump the correct amount now that the field was supposedly cleared and it did! They cleaned up and wrapped up. It took 2 hours and I was grateful they were not in a rush and took the time to test everything. I have used A+ 3 times now and am happy every time. Down to earth but professional. Don't mind me hovering over them while they work. I would highly recommend them! Thank you Jason for getting my house back to working order!

Big shout out to Larry and the boys for today. Above and beyond work, quick with great quality, and very respectful. We appreciate you guys, thank you!

This company is great. They were very professional and great to work with. This is my first home with septic. The tech that came out explained everything and told me all I have to do. I will always recommend A+ to everyone.

Just the best experience I have had with a septic technician who took his time to explain the details of how to care for your septic system properly to my parents. I appreciate them so much!

In the course of getting my septic tank pumped we discovered that my old system needed some TLC including a new pump, and repair of my drain field. All the workers from A+ were very helpful and efficient. I especially wanted to commend Jason for working through each issue that came up. He made me feel confident that my system is back in working order and how I can keep it that way. Thank you so much!

A+ Services is fantastic. We had a septic emergency and they responded quickly, gave us extremely fair prices, and even spent some time educating us (as new homeowners) on our septic system. I am a huge fan and will use them for any needs in the future!

Aaron came out the next day after our furnace went out. They catered a time around my work schedule. The text messages and the phone calls to make sure I was aware when I would expect them. Aaron came prepared and got everything up and running within 30 mins. Would have been less but I had a concern about smoke and wires that PSE mentioned to me and he went back up to the attic to take pics and showed me the condition on the wires, how he cleaned everything around it, and explained why and how things worked. He waited to make sure I was ok and no smell of smoke. Definitely a great company as this was the 2nd time I’ve had them out. First time was for electrical outlets. Impressed and happy once again!

I woke up to my septic alaram going off. Called A+, not expecting them to be out same day, they showed up in two hours and had everything needed on their truck. Not the cheapest, but the expertise backed up the price. I was pleased. They even answered several questions I had been looking to get.

Chris and Kent came and literally saved the day/night. When your septic tank is unexpectedly full and there is a house full of people, call A+ Services!!! They weren't the 1st call tonight, but they will be the next time.

I highly recommend using A+. Ron and Nick did a FANTASTIC job installing our new kitchen faucet. They were very professional and courteous. We will definitely be calling them for future jobs.

had our septic pumped and risers installed on to the access holes. they scheduled the riser work after initial pumping. Thursday at 5:00 they called too cancel and a reschedule. Friday 4:30 they called and canceled. I asked for a discount, we settled on 75.00 to be credited to our charge card. we never received it. the people that actually performed the work were wonderful. it took one person in the management's giving this company a less than one star if that was possible. I used this company for years sad one person makes makes me too not use them into the future.

A+ has always been great to deal with since 2006 when we started using them for our septic service. They are friendly professionals and resently had to have our drain field pipes cleaned due to sludge build up after 40 years the house has been standing. Jason came out and assessed the issue and quoted a price. They went above and beyond what I expected of the job they did and very happy with making the ground as if they hadn't had to dig up the area they needed to access the pipes. They never dissapoint me in the work they have done for us.

Our septic system was out off/on for 3 months before we called A+. After 2 other companies worked on it with no success we called A+. Jason and Derrick were amazing! Jason showed us everything that they were doing and made sure to test everything numerous times to ensure it was all working correctly. After months of pooping in a bucket, having these two out to work on our septic system was a welcome relief. Tony was also a nice addition on their 2nd visit to our septic. They all made sure that I understood what they were doing and how things should look when it’s done properly. We will definitely be calling A+ for any future issues. Thanks guys!!!

When another company (FlowHawk) lied about their availability. A+ Services got the job done! Friendly, Professional and stayed in contact so we didn't have to worry. Definitely scheduling more work with them!!

Chris and his partner did great work very informative, they came out to pump my septic great customer service friendly

I was help by greg and I have to say he was very pleasant to talk to. He had excellent service and made me feel that he is actually happy to assist me. Thank you A+ Septic (especially Greg) for having great customer service attendants helping us. I will be very much referring your company to everyone that I know.

They never called me back. They may potentially be better than 3 stars.

We had used A+ Services in the past and they were wonderful. Which is why they were my first go-to when my water heater stopped working. It was after hours, and once dispatch sent a message out I got a call at 7:15pm that John would be on his way from Lacey. At 9:30pm no one had called or arrived. I called dispatch again to find out what was going on. At 10pm I got a call from the owner, Theresa. She apologized as they erroneously canceled my service. She said Ron would come out first thing in the morning and she was marking it as urgent. At 9am I tried calling but had to leave a voicemail. Tired of waiting and not confident they would come, I contacted another company who arrived at my home at 1030am and the new water heater was installed by 1pm. I called again and Summer answered the phone. She apologized and said she saw an urgent call and figured someone handled it. I asked that Theresa give me a call so I could discuss the issue and she was going to send her a message. I get a call about an hour later from Larry (I think that's his name) - he said he was Ron's son - and he was on his way to my home to look at the water heater. After giving a short version of the story and that another company took care of the issue he said "At least you have hot water". I am disappointed at the lack of professionalism and horrible customer service.

I have never left a review on anything, but I must commend Gregg at A+ Services. He had reached out to me by phone, text and email checking in on me just to make sure everything was good. I was so thankful that he did as I’ve been so busy that I’ve completely put aside my responsibilities as a homeowner. I reached back out and called Gregg and he was so personable and caring over the phone. He took care of me and got me on their schedule for a plumber and septic crew right away. I am so thankful that I am being checked on as life goes on and forget about the little things that matter. That is what I call great service :) Huge Kudos to A+ Services management team for an awesome training with your staffs. Not sure if you are under new management but this was definitely an enormous change in my experience with your team. The quality and experience I had with Gregg at your office from the start to the end is top notch. He showed interest and passion in helping me which made me feel really cared for as a customer and with that I will be sharing my experience with all of my friends and family. I recommend A+ Services to everyone. Great Job!!!

Encountered an A+ plumbing truck on the highway, not only did he ride my bumper for at least half a mile, but when he sped around me he flipped me off. Extremely unprofessional, would recommend a different plumbing service