Restoration 1 of Suffolk County image

Restoration 1 of Suffolk County

Establishment service Waste management service Water damage restoration service Building restoration service Fire damage restoration service

One of the Top rateds in Riverhead


Website

www.restoration1suffolkcounty.com

Contact

(631) 407-2946

Rating on Google Maps

5.00 (58 reviews)

Open on Google Maps

Working Hours

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: basement (12) professional (9) Ryan (8) work (7) team (7) recommend (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 D C. 5 years ago on Google
    Was referred to restoration 1 and was not disappointed. They came quick and were very reassuring and informative with every step of the process. If something needed to be ripped out or replaced they told me exactly why and kept me in the loop. When I was in question of who to go to for further work they were able to refer some numbers to me (plumber,carpenter,electrician etc.) Overall very happy with the outcome, the crew was professional and polite, it’s little things that can help make the costumers feel a little better while being stuck in a bad situation.
    1 person found this review helpful 👍

  • 5/5 Bob M. 3 years ago on Google
    We had the pleasure of dealing with Ryan and his amazing team due to my unfortunate experience with a severe water leak in Our new finished and furnished basement.. They showed up immediately knowing how stressed we were!! The workers were clean professional and conscientious and their knowledge and expertise made us feel very comfortable that the job would be done the correct way. I would highly recommend them and give them a five star rating!!! Thanks again for a job well done!!!
    1 person found this review helpful 👍

  • 5/5 Matthew B. 1 year ago on Google
    We had the boiler break down and start flooding the basement. To make matters worse it was Saturday night and trying to get anyone on the phone for help was next to impossible. I was referred to Restoration 1 from friends who used them and they did not disappoint. When I called Alex, he was a huge help and was a calming professional voice during a truly stressful time. He was able to get to my house with all the needed equipment quickly to start the clean up and start drying out the basement. When he heard of the difficulty getting a plumber on the phone to get the boiler fixed he was able to get me in touch with one for the fix. Alex stayed in constant contact throughout the entire process until the last piece of equipment was taken out of the basement and they felt satisfied the basement was properly dried out.
    1 person found this review helpful 👍

  • 5/5 Malissa N. 1 year ago on Google
    Amazing company and service. We had a failed cooking incident that left my house smelling like chemicals. Ryan the owner came right away to put HEPA filters (and another machine) in our home. They were timely, professional, and super effective! Thank you so much restoration 1!

  • 5/5 Danielle G. 1 year ago on Google
    Restoration 1 is truly my savior! I had two inches of sewage water flood my facility and it was my first experience with over flowing water. I was unsure of what to do and they put my mind at ease. I called and they came right away and walked me through every step. They were on top of the situation and followed up every day ! Best experience I’ve ever had with a vendor ! I would recommend them over any other company! Thanks again!

  • 5/5 Karen C. 2 years ago on Google
    At 9p on a Sunday evening I went down stairs and discovered a burst pipe in my bathroom. Of course this has to happen when my husband is out of town! I contacted Restoration 1 and they were at my house in 1 hour! Alex and Ryan came over snd really were so helpful and understanding during this experience. They assured me that everything will be fine and got to work! Chris came the next day and began the sanitation process. Very pleased and appreciative of their efficient and outstanding work! Highly recommend!!! I would give 10 stars if I could!

  • 5/5 Melissa V. 2 years ago on Google
    I used Restoration 1 after my sewage line backed up into my basement. I received their information from my plumber & called them that night. The owner responded to me immediately & had a team out to me early the next morning. The guys who came to do the clean up were extremely nice, timely, professional & trustworthy. They walked me through the entire process, documented every step & even helped me move furniture that was in the way. Having an issue with your home is extremely stressful, finding a company that’s a pleasure to work with & you can trust is important. I’d highly recommend them to anyone with any water damage inside their home.

  • 5/5 Jaga L. 3 years ago on Google
    Absolute life savers!!!! I was in a really tough position, and in between homes, we had inspections left and right, I merely asked for a professional opinion and quote, but Ryan+ his crew came in, sharply dressed, clean cut and impressively organized. This was a top notch experience and I wont hesitate to reach out for more work, they told me to choose the day that best fit our hectic schedule. Beyond accommodating, I was very impressed with the flexibility and it really helped out my family and I. If they can help you out in any way, let them! Fair pricing, exceptional work and great guys!

  • 5/5 Jacqueline Q. 2 years ago on Google
    Life Savers!!! We had water in our basement after Henri. Alex, Ryan, & team came that very same day to thoroughly evaluate the situation, set up fans, humidifiers, etc. They were professional, polite, and so sympathetic. 3 days later our basement is completely dry & safe for us to enjoy again. Very fair pricing and worth every penny. Thank you for helping us through a stressful time!!!

  • 5/5 Wendy S. 2 years ago on Google
    I used Restoration 1 after a pipe burst in my basement. They were at my house 1 hour after I contacted them. Everyone that I dealt with was professional, reliable and a pleasure to have in my home. I highly recommend them. Thank you for everything!

  • 5/5 A C. 11 months ago on Google
    Ryan and his team are amazing. We are selling our home and an item popped up on the buyer’s inspection that indicated we had mold growing in a crawl space in our basement. Ryan came with his team the next day to assess the area and give an estimate. What the inspector believed to be mold ended up being efflorescence, as a shower was located right above the spot in question. They got to work and took care of it flawlessly. Highly recommend and will definitely be using them again in the future!

  • 5/5 Kyra M. 10 months ago on Google
    Marie Forrisi wants to thank Ryan, Mike, Chris and Mike for their assistance during a very trying time. They were professional and supportive and did one hell of a job!

  • 5/5 kimberly a. 1 year ago on Google
    We found a flood in our basement after having been out of the house for several weeks. The team was referred to us. We couldn’t be happier with the responsiveness and swiftness. Our basement was dried out in no time and treated for mold. All in all we felt relieved after the team finished.


Call (631) 407-2946 Open on Google Maps

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