1/5 Elana G. 2 years ago on Google
I
havent
even
seen
the
doctor
yet
and
already
I
am
not
happy
with
this
office.
Nobody
answers
the
phones.
I
had
a
scheduled
telehealth
visit
that
was
originally
scheduled
with
the
doctor,
only
to
be
called
at
the
last
minute
to
be
told
my
appt
would
be
performed
by
the
physician
assistant!
I
have
been
suffering
for
over
three
weeks
only
to
be
told
to
follow
up
in
the
office
at
my
upcoming
scheduled
appt
-
continue
to
do
what
your
PCP
recommends.
Unaccepatable!
I
am
in
a
catch
22
here
-
if
I
seek
another
GI
doc,
then
I
will
have
to
wait
another
3
to
6
months
just
to
be
seen.
This
practice
is
an
absolute
disgrace!!!
Oh,
and
I
was
told
the
office
manager
would
be
reaching
out
to
me
regarding
the
phone
system
which
I
complained
about-
didn't
get
a
response!
How
dare
you
make
patients
suffer
like
this????
This
is
not
right.
I
am
not
ruling
out
reporting
this
practice
to
the
BBB.
Shame
on
you!
This
office
does
not
care
at
all
about
your
wellbeing
and
they
are
completely
negligent!!!!!
Update:
In
June
I
was
hospitalized
for
GI
Issues
and
low
blood
levels.
Had
a
telehealth
visit
a
few
days
following
discharge.
Was
told
I
needed
(more!).bloodwork.
The
office
NEVER
mailed
me
a
lab
slip
like
they
said
they
would.
Admitted
back
to
the
hospital
again
in
July
for
a
different
issue
-
and
had
the
necessary
blood
work
I
needed!!
Scheduled
hospital
follow
up
after
discharge.
They
could
not
schedule
me
until
September
2!!
FOR
A
HOSPITAL
VISIT!!
NOBODY
should
have
to
wait
almost
a
month
to
he
seen
upon
being
released
from
the
hospital.
I
got
right
in
to
see
my
PCP
much
sooner.
This
office
is
negligent
and
will
mess
around
with
your
overall
wellbeing!!!
I
am
done
with
this
office
and
the
physician
-
looking
for
another
doctors
office
who
will
answer
their
phones
and
(hopefully!)
get
you
seen
when
you
need
to
be
instead
of
booking
you
out
weeks
or
months
in
advance
when
you
are
having
an
issue.
Totally
unacceptable!
Avoid
this
practice.