Batteries Plus image

Batteries Plus

Cell phone accessory store Lighting store Car battery store Battery store Key duplication service Light bulb supplier

Chain selling batteries for watches, phones & vehicles, plus replacement lightbulbs. People often mention battery, phone, store, service, Batteries, Excellent, customer, replacement,


Address

636-D, S Stratford Rd, Winston-Salem, NC 27103

Website

www.batteriesplus.com

Contact

(336) 999-7998

Rating on Google Maps

4.30 (227 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: battery (39) phone (14) store (9) service (8) Batteries (7) Excellent (6) customer (6) replacement (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 James W. 2 years ago on Google
    Busted screen on i-phone 6. Appointment easily scheduled on-line (where I received a $10 dollar discount - sweet!). Drove to the store where John looked up my appointment, scheduled my repair quickly and professionally, and notified me of my repair time. Returned an hour later and repair was completed as promised. Excellent!
    2 people found this review helpful 👍

  • 5/5 Elizabeth H. 3 years ago on Google
    Excellent customer service! They have fixed phones for me twice now in the past 5 years. Both times my phone was ready within 30 minutes and the quality of the work was excellent! It’s so nerve wracking to be without a phone and these people know that and make sure that you are taken care of quickly! If you schedule your appointment online, you get $10 off. They fixed a phone that wasn’t charging and a cracked screen for me. Great pricing!
    2 people found this review helpful 👍

  • 1/5 Dale T. 1 year ago on Google
    Don't do it, DONT DO IT. They will ruin your cell phone if they replace your battery . Won't hold a charge, after 1 month the battery pack swole up and made my phone come apart, useless now. UPDATE RESPONSE TO YOUR COMMENT: Yes, I had you install this battery several years ago. You damaged my phone putting the battery in causing it to not close correctly so I had to live with the phone being cracked open slightly. Then it would not hold a charge. What was I supposed to do sue you for a new phone? So I cut my losses. The phone kept swelling up over time until the phone came apart . Also this IS my name with one name left out because I don't want it on here due to privacy. My 300.00 phone is useless now. Why can't you just admit you may have made a mistake? Are you going to buy me another phone? I seriously doubt it that's why you are getting this feedback.
    1 person found this review helpful 👍

  • 5/5 R S. 1 year ago on Google
    Excellent customer service. Clean store. Good products. They had a specialty battery I needed in stock at a great price. Definitely recommend this store for batteries and more.
    1 person found this review helpful 👍

  • 5/5 Garry Y. 1 year ago on Google
    My rating for today's visit is a 5. I was able to receive help with a new battery that purchased from an Amazon vendor. The battery was for a portable generator and it only worked two times. I decided to take to Batteries Plus and have a load test performed and it was determined the new battery was bad. I purchased a replacement battery that was in stock. The sales clerk and store manager were very helpful in the testing and sale. I returned home and installed the battery and my generator started right away just like new. Thank you...
    1 person found this review helpful 👍

  • 5/5 Mark Schweikert (. 2 years ago on Google
    Great place to get batteries for all you were a little odds and ends. Service is always fast and courteous. I’ve also picked up some very cool flashlights from there.
    1 person found this review helpful 👍

  • 5/5 Paul A. 2 years ago on Google
    Purchased a 6-volt car battery. Order was placed on-line and paid using my credit card at 11pm. Placing the order on-line was easy and fast. I received a text message and an email early the next morning letting me know the battery was ready for pickup. Arrived at my store at 10am and everything was ready to go. Very happy with the purchase and the excellent customer service. Thanks
    1 person found this review helpful 👍

  • 5/5 Andy S. 6 months ago on Google
    Mia did a great job helping me today. I had three different bulbs to replace. She even had to research one to find the best replacement. I will definitely return to Batteries Plus for all my bulbs & battery needs!
    1 person found this review helpful 👍

  • 5/5 Emily M. 6 months ago on Google
    My husband had his iPhone XR screen repaired in 20 min. Excellent customer service. Highly recommend this business and will refer friends and family here.
    1 person found this review helpful 👍

  • 5/5 Jason K. 1 year ago on Google
    Don’t shop anywhere else! Phillip changed my remote battery in a minute and gave me my $0.00 bill. The lifetime battery plan was applied. Really got my money’s worth. Highly recommend this store.
    1 person found this review helpful 👍

  • 3/5 Josh P. 5 months ago on Google
    My girlfriend says that they are good for bulbs. However, we were in store and overheard an exchange in which a poor old woman brought her phone in to change her battery, and staff broke her screen. She was told it was tough, and they won't pay for the screen they admitted to breaking. I think that's an unfair policy. Long story short - they're good for bulbs but not for batteries.

  • 5/5 Nicole 5 months ago on Google
    Batteries plus will get the job done in no time for as changing my battery! The battery prices are affordable too! John was welcoming and customer service experienced!! Come here for your battery needs.

  • 1/5 patricia g. 5 months ago on Google
    Their warranty is not worth the paper it’s written on. I bought a car battery there in February 2022. In November 2023 I went away for 10 days and sometime during that period the battery died. AAA came to jump start my car and told me the battery was bad. Not to worry, the battery was warrantied through February 2024. I drove 30 miles to the store. Of course by that time the battery had recharged. Here’s what I went through: an employee could not figure out how to open the hood; their equipment showed the battery was good therefore no replacement was forthcoming; I was told I shouldn’t let the car sit for 10 days in cold weather (I guess that means no more winter vacations??!); and worse (gasp!) since my garage is not heated the battery weakened and died. Saved the best for last: I was told that Batteries Plus employees are battery experts. Hah!

  • 5/5 Michael B. 9 months ago on Google
    Went in to get my batteries in both my key fobs changed and was out under 10 mins. Smooth and easy transaction. Myles sold me on the lifetime warranty replacement for them and delivered excellent customer service. Appreciate you Myles, thanks again.

  • 5/5 chew652 1 year ago on Google
    Programmed a smart key fob and cut an emergency key that I had purchased elsewhere. Smiling pleasant gentlemen worked quickly and did a great job at a reasonable price .

  • 5/5 DM W. 10 months ago on Google
    Excellent staff and very friendly! Help get exactly what I needed and even gave me some great ideas for future use. Excellent business!

  • 5/5 Crystal R. 11 months ago on Google
    My iPhone died and wouldn’t charge back up. I took it here and within 45 min Mia had figured it out and fixed my phone! They are super nice and friendly!

  • 5/5 pickleparticles 10 months ago on Google
    Had an amazing experience today. The staff is awesome. I ordered the wrong battery, they refunded it quickly, and even found me the RIGHT battery for our application. Thanks again guys/gals. Y'all saved the day, and calmed my frustration.

  • 5/5 Sharon I. 10 months ago on Google
    I didn't like what I was seeing on Amazon. Happy that Batteries Plus had what I needed and I could pick it up in the store. Customer service was excellent. Employee verified that I selected the correct replacement battery and installed new battery for me.

  • 5/5 Becca Wall F. 1 year ago on Google
    I came in to Batteries Plus Bulbs thinking I had a dead battery. Patrick quickly helped find me the right replacement battery and went to check my current battery. As he checked it he realized one of the screws that was supposed to be attached to my current battery was completely loose. I am so incredibly thankful for Patrick’s honesty and his help. I had such a stressful day and he took his time to make sure everything was correct and my battery was working before I left. I will never be able to thank Patrick enough. I will always come back to Batteries Plus Bulbs for all of my battery needs.

  • 5/5 J Larae P. 1 year ago on Google
    Replacement battery for older Radio Shack cellphone with answering machine. Within about 5 minutes the battery was replaced and I was on my way.. Reasonable, competent service You won't be disappointed!!


Call (336) 999-7998 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Recycling
    • ✓️ Batteries
    • ✓️ Electronics
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ Curbside pickup
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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