Tommy's Las Vegas image

Tommy's Las Vegas

Boat rental service Boat dealer Boat repair shop Boat accessories supplier Boat trailer dealer

Immense boat dealer teaming a large selection of models & accessories with repair options & more. People often mention boat, great, Tommy', Boats, time, Dave, experience, team, service, boats,


Address

615 W Lake Mead Pkwy, Henderson, NV 89015

Website

www.tommysboats.com

Contact

(702) 293-1122

Rating on Google Maps

4.80 (324 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: Closed
  • Tuesday: 9:30 AM to 6 PM
  • Wednesday: 9:30 AM to 6 PM
  • Thursday: 9:30 AM to 6 PM
  • Friday: 9:30 AM to 6 PM
  • Saturday: 10 AM to 4 PM

Featured Reviews


Frequently mentioned in reviews: boat (30) great (16) Tommy' (15) Boats (12) time (12) Dave (12) experience (11) team (8) service (8) boats (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Rich C. 6 years ago on Google
    I want to HIGHLY recommend Boulder Boats to anyone considering purchasing a boat. My wife and I are relatively new to boating. We bought a small Yamaha jet boat last summer, and loved it. Then we tried surfing on a friend’s boat, and decided to upgrade. After considering the different options, we felt the Axis line of boats (built by Malibu) represented the best value for us – lots of wake, lots of room, great handling, great ergonomics, and best value for our money. We began by talking with the General Manager, Mark. He took a great deal of time to talk to us about what boat might fit our needs, what boats wouldn’t (and why), and how to get the most value for the best price. He took the time to understand our family’s needs and abilities and our intentions about how the boat would get used most of the time (do you really think you’ll have 17 people on the boat with you?). I’ve been in sales a long time, and Mark comes across as trusted advisor, more than guy trying to close a deal. He introduced us to Dave Humphries (sales person) and Dave helped us consider the different options, and get out on the lake for a demo. We ended up settling on the A24, but the A22 and T23 were in the mix, and probably would have been great choices as well. He offered us a fair price on our trade in, and what we feel is a good price on the new boat. Hayden took us out for a demo, and helped us select some “starter” gear when we got back to the shop. He was considerate in recommending low and mid-price gear for our mostly beginner family. Again here, we didn’t feel “oversold” in an area where I’m sure their margins are good, and they could have pushed products that would have cost us more, and we might not have realized the benefit of. Thank you, and well done. Our thanks to all the team at Boulder Boats. We had a great experience at every interaction. We felt that we, our time, and our business, were valued. We look forward to having them help us service our new boat. And, if we ever decide to look at new boats again - my wife says we’re keeping this one for 10 years ;) - we’ll definitely feel comfortable working with them again.
    5 people found this review helpful 👍

  • 5/5 Matt S. 2 years ago on Google
    John Costanza was probably the best sales person I have dealt with ever. I live in CA and the boat was in NV. John sent me numerous pics and was very helpful in making sure we saw what we asked for in pictures. John made the buying and pick up process a dream . All of the staff was very helpful and nice from beginning to end. If you are looking for a boat dealer Tommy's and John are your place to go.
    3 people found this review helpful 👍

  • 5/5 Savage S. 2 years ago on Google
    I have purchased 2 Malibu boats from these guys and will never buy anywhere else. Service is top notch and fast. Best place in Vegas for all your watersport needs.
    2 people found this review helpful 👍

  • 5/5 Brian B. 2 years ago on Google
    Buying our boat at Tommy's (Boulder Boats) was so smooth and easy, and such a great experience! A big thank you to Dave for all his expertise & guidance. He explained every step of the process thoroughly, and took all the time we needed to help us learn our new Axis A22. He continues to be available to us, and we appreciate him very much! A shout out to JT & Tyler in the front of the house for hooking us up with all the accessories! We appreciate their service, knowledge & availability. Thanks to Jalen for giving us the honor of being the first signees on the big wall! And to the rest of the entire staff, we send a heartfelt thanks for being so friendly and accommodating! We highly recommend Tommy's in Henderson!
    2 people found this review helpful 👍

  • 5/5 Adam C. 2 years ago on Google
    Adam and Anthony always hooks me up whenever maintenance is needed or boat problem surfaces. Entire staff is extremely polite and punctual, so glad to be part of the Boulder Boats Family!!!
    2 people found this review helpful 👍

  • 5/5 Alex V. 11 months ago on Google
    Don't usually post reviews but I felt compelled to do it this time around. This is specific to Adam Babcock in the service department. Adam embodies great customer service, with a nice touch of empathy that revolves around finding fair solutions. Thanks Adam for going above and beyond for me! Will be back whenever I'm shopping for anything else.
    1 person found this review helpful 👍

  • 5/5 Brad R. 1 year ago on Google
    We just purchased our second boat from Dave and the experience was excellent. His knowledge and kindness is what makes us continue to work with him. Tyler was our demo captain this time and he did a great job. He’s very thorough in his explanation of every feature. Also, make sure you hit up JT and Victor for anything in the pro shop. They make it fun anytime we go in for new boards or gear. Thank you everyone!

  • 5/5 Elyse C. 1 year ago on Google
    We had such a great experience as fist time boat buyers at Tommy’s. Dave was absolutely amazing! He found us a great first time boat in our price point. After finding the right boat, Dave took the time to make sure that we were safe and comfortable on the boat. We are so happy! Thanks Dave and the Tommy’s Boat family!

  • 5/5 Richard J. 1 year ago on Google
    Bought my 2022 Starcraft MX 25 Tritoon from the team at Tommy's Las Vegas and what a great experience! Dave Humphreys was my sales person who was amazing to work with, always quick with responses, and helped me navigate all the differences in pontoon/tritoon setups. The entire team at Tommy's Las Vegas were great to work with, no pressure, helpful, accommodating......basically they set the bar for customer service. I noticed a couple minor items to repair and they told me to bring it down that day to get them taken care of. I pulled in and it was like a Nascar pit stop with 5-6 people on the boat cleaning and taking care of the issues. BAM on my way I went with a smile. Thanks to all the team at Tommy's. NO ONE IS BETTER out there...I can guarantee that!!!!

  • 5/5 Aaron D. 1 year ago on Google
    My wife and I just bought our first boat (Axis A24) and the experience was phenomenal! Tyler went above and beyond to give us a great experience and teach us about our new boat. Patrick was great to work with in finance, JT and Victor were awesome to get us all the gear we needed in the pro shop. Looking forward to continuing to work with the Tommy’s team and having a blast out on the water!

  • 5/5 Zachary D. 4 months ago on Google
    Fantastic boat shop. Purchased our Axis A22 a couple years back from Lucas and couldn't be happier. The buying process was simple and quick. We've taken it in to add a killer stereo and serviced all the time. Great team across the board. Zero complaints. They always have great selection in the retail shop as well for gear. Check them out.

  • 5/5 Quinton F. 8 months ago on Google
    Purchased a Brand New 2022 Malibu 23' MXZ from Tommy's Boats of Las Vegas. We had the pleasure of working with David Humphreys and will suggest him as the salesperson to everyone we know looking to buy a boat. We made the 7 hour drive to do business with Dave and the crew at Tommys. What a strait up salesman (and team) who is very professional, who did everything he said he would do. We had an absolute positive experience! We cannot say the same of the dealers we have dealt with in Utah. I would strongly suggest you purchase your new or used boat through Tommy's. We will be back in the future to do further business. So nice to finally find a dealer who is not misleading or playing the bait and switch game-and just not honest. You will love working with these guys and especially David Humphreys. Love the New Malibu Boat-thanks Tommy's.

  • 5/5 Parker Q. 8 months ago on Google
    Dave Humphreys was great to deal with on the purchase of our new Malibu 23 LSV. We have owned a number of boats throughout the years and this was a very good experience. Dave was honest and transparent with us from the beginning with everything upfront. Honesty has been hard to find in the new boat buying process. I would highly recommend Tommy’s Boats to anyone looking for a Malibu.

  • 1/5 Andy F. 5 months ago on Google
    I recently had an absolutely horrendous experience with Tommy's Boats, and I feel compelled to share my story to warn others about the incompetence and poor service at this establishment. I called Tommy's Boats, hoping to address some issues with my boat, and I was met with the rude and dismissive attitude of Brian, the manager. Brian informed me that they no longer wanted to work on my boat because, according to him, all I do is complain. Shockingly, he went on to mention that since I didn't purchase the boat from them, I could take it elsewhere, potentially jeopardizing my warranty. Additionally, Brian accused me of leaving a negative review on Google, which I had not done at that point. However, given their unprofessional behavior, I am now compelled to share my experience. The service team at Tommy's Boats is not only incompetent but also displays a blatant disregard for customers who didn't buy their boats from them. During a previous visit, I inquired about purchasing a new boat, hoping it would lead to better treatment. Since Dave Humphreys explicitly stated that priority is given to customers who buy boats directly from them, leaving me feeling like a second-class citizen. In March 2023, I had them install underwater lights and extra-large batteries for my stereo and lights. However, their botched installation, connecting smaller batteries to the stereo position and larger ones to the starter, led to months of inconvenience when I asked for the exact opposite. They claimed they couldn't connect two large batteries with a smaller one as my intructions were to connect 2 large and 1 smaller battery to my stereo and lights, but they failed to communicate this beforehand. Another issue arose when they installed an expensive controller for underwater lights under a seat prone to getting wet. Despite my concerns, they insisted it was their standard practice. Only after persistent complaints did they agree to address the issue at a later date. The problems continued when I brought my boat in to fix a warranty-covered screen issue. Despite waiting four months for the repair, the manager Brian feigned ignorance about the improperly installed controller, showing a complete lack of accountability. This is just the tip of the iceberg of the numerous issues I've faced with Tommy's Boats. If you're considering having quality work done on your boat, especially if it's a Malibu bought from a private party, I strongly advise looking elsewhere. Many of my friends with Malibus share similar complaints about Tommy's Boats, confirming a pattern of incompetence and poor customer service. Save yourself the frustration and disappointment – avoid Tommy's Boats at all costs.


Call (702) 293-1122 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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