5 - Cat & Brittany were AMAZING. Genuinely was the BEST experience I've ever had at any urgent care. 99% of the time - urgent care's are "urgent" with their care and the environment's are very negative. This location was unlike any other I've ever been to; positive, upbeat, very patient, genuinely kind, and quality care. They really made me feel special as a patient. These 2 women need some type of recognition for the work they're doing; you never find nurses like these two. I received care like what you'd see in a commercial, TV show, or movie; absolutely perfect in every way. I never want to be sick or go to the doctor, but now I know exactly where I'm going the next time I'm sick - and the anxiety/fear of going in to "disturb" the doctor (normally how I feel when I go to an urgent care) - no longer exists!!!

I was recommended by someone to take my daughter to this urgent care as she was really sick. I didn’t want to drive 40+ minutes to take her but so glad i did. Friendliest staff, they understand and listen to your concerns. They got her in right away and the doctor was very knowledgeable and caring. Put my daughter on antibiotics right away and made her an appointment 2 days in advance incase she hasn’t gotten better. They seem to care about their patients. Pretty sure I will be making the drive to this urgent care for now on when needed.

I walked In and was the only one there. While I had called other clinics and they had hours wait. Been to other clinic several time and by far this is the very best in town. They even care enough to recheck you in a week. It may not look like it’s open from Franklin. It is open and has the best and most friendly people working there . They even have family doctors there. We’ve been looking for a family doctor that you can get into when needed! This is my new clinic!

The front desk, Supreme. She works hard. I feel like you need someone who can stay at the desk. Not that she didnt handle it. You've got a great employee there. She sure did. The nurse practitioner was great also. Thanks so much. Kristina Marshall

My experience was exceptional. I was treated promptly and courteously. I was given a treatment plan and prescriptions were called into my pharmacy as I left the clinic. Everything was explained and I was told to return in five days if I was not feeling better. All my questions were answered.

The entire staff was excellent! They got us right back and the N.P., Dee, was thorough, quick and efficient- without feeling like were rushed out the door. The whole staff have a wonderful bedside manner. I would highly recommend visiting this clinic & I don’t typically care very much for Quick Care Clinics… so that’s saying a lot!

They are amazingly helpful! Every time I've gone in I'm takin back after about 5 to 10 minutes and then the doctor comes in shortly after, in and out within 30 to 45 minutes compared waiting an hour at any other urgent care just to be seen. Wonderful staff! They are always so friendly and immediately know what they are looking at and prescribe me what medication I need in no time. 10/10!

All of the staff I encountered during my visit were exceptional; everyone was so kind and helpful. Jennifer Mola was sweet, understanding, and very attentive to everything I had to say. The entire facility was very clean and well kept as well. They had me in, diagnosed, and out the door very quickly. Would definitely recommend

This express clinic was great! Even though I went in 15min before closing time they were so friendly, understanding and took their time with us. They did everything they could to help our situation. Very fast and clean environment. If I ever am in need again I will not hesitate to make this my first choice to come to. Thank you!

My husband's experience was everything you could ask for and more. Staff was exceptional from beginning to end. Would recommend everyone to go that needs immediate attention

For being a walk in clinic I can say this place and the staff are amazing! They took the time to listen to me and all of my symptoms and not just put me in the category as every other person who is sick right now with a sinus infection. There was not any wait time, all of the staff were so pleasant, and I was able to feel taken care of on one of my worst days.

I have had two visits to Midwest Express Clinic in the past year and was very pleased with my experience each time. The check-in staff members were courteous and knowledgeable. The medical provider took the time to listen to my issues, explained what needed to be done and had the prescription sent to my pharmacy immediately. I highly recommend Midwest Express and am thankful it is located in our community.

This clinic is great. Literally no wait time! Great and fast service. The receptionist, medical assistant and doctor were all friendly, efficient and caring. I will be going back if I need to see a doctor quickly again.

Every single person from check-in, to "triage" nurse to the doctor (or NP) was extremely pleasant. Their beside manner was exceptional and everyone was so caring. If I ever need a future urgent care visit I will definitely come back to this location.

Was fast service no waiting. This personnel signed you in. Was really nice get back to see the doctor. The doctor was really nice. Had no problem understanding what I was supposed to do been there before and will go back. Thank you so much for your hard work.

They made the entire process easy and seamless. Wait time was brief, the staff was friendly and informative. My care provider Jennifer Molan was excellent, really listened and took time to learn about my symptoms and history. Great first visit and I highly recommend this urgent care facility!

Everyone was so friendly. Place was clean, didn't wait long. Jennifer was very informative and compassionate. Would definitely go back. But hope I don't have to. So nice, especially when your sick

Quickest in and out time of any clinic I've been too, and they take walk-ins! If there's no insurance, it's self pay, but for the service provided its not a bad price considering how much you'd have to pay regardless of you go. Staff is always pleasant and the range of services they provide make them an easy choice if you're looking for quick and easy appointments.

I had some symptoms that I was concerned might be covid so, I tried this urgent care place. I will be going here for now on! Turns out I had strep throat. I was in and out quickly and they were very caring and professional. Great place!!

Great place. Walked in and before I could finish the paperwork I was called in. The ladies all there were so nice. Definitely recommend and will be going back when it's needed. The Dr. Was so nice and took the time to talk to me and listen to what I was saying.

First time at the Michigan City location and as usual, received prompt, friendly and amazing care. Brittany Cady, NP was so nice and informative regarding my son's issue and aftercare. I had to call the following day for clarification and she called me back herself instead of the MA/nurse (which you don't see often). Definitely recommend this location and all Midwest Express locations.

I recently went to a Waterpark and, embarrassingly, got a skin infection and UTI - they tested me super fast, and sent me on my way. I went on a Monday at 7 pm. I also checked in online - they use this as a walk-in time, so just be sure you read everything carefully! It wasn’t an appointment, but it sure felt as fast as one! My entire visit? 30 minutes altogether. Thanks so much!

This place is wonderful. From my initial phone inquiry to the end of my visit every staff member was friendly, helpful and compassionate. Facility is immaculate. Was so pleased to learn as a veteran this clinic is available to me as urgent care and will definitely recommend to everyone I know.

We were on vacation when our 16 month old son developed hives all over. We took him here and everyone was great! There were 7 people ahead of us. They kept us updated about wait times and got us back very quickly. We ended up having to go to the ER. Only complaint is they said they were going to call in a prescription for a steroid and when we went to pick it up it had not been called in. Luckily the ER doctor had given us a written prescription to take with us in case we needed it.

Hit the “medical trifecta” - injured while on vacation in another state. Fantastic service and consistent with prior experiences (use Midwest Express at home). Great care, comfort and bedside manner. And they do believe in the express part, too.

Absolutely top notch professional, efficient, knowledgeable, friendly and quick service in and out! I use them monthly and they never fail to impress me! Awesome job and keep up the great service! 😊🤗👏

The staff is all super friendly. They really care and take their time to listen to concerns. My kids love it because they got bubbles and stickers. The facility is clean too.

While on vacation, my wife and I had to bring our kids to Midwest Express. They were thoroughly attentive and gave my children warm and urgent care. They even gave them popsicles to soothe their sore throats! First class!

Absolutely the best experience!! Clean facility, friendly staff, and no wait time. Had to come back the same day to ask about my prescription and the doctor came out and explained it to me. I will definitely be going back and already recommended them to several people.

Went around 430/5pm on a Monday and no one was there!!! I was pretty sick and my daughter had an ear ache and they got us RIGHT in! That’s hard to find with an urgent care around here, my last visit to an urgent care took almost 3 hours. Staff was great and the doc clearly sent in the right meds because I’m finally feeling better after 2 visits to a different urgent care 4 weeks later. They even scheduled me a follow up visit just in case I still wasn’t feeling well.

My granddaughter had a great experience - the doctor was very kind, patient, and thorough. The receptionist also went out of her way to make the visit pleasant. And a goody bag to boot! Thank you - it’s nice to know you’re there if we need it.

Had the best experience at this express clinic. Staff was amazing and very helpful. I went in with 5 of my children who weren’t feeling well and the staff went above and beyond to help us. I would definitely be coming to this location again and telling my family and friends to come here! Thank you Midwest Express Clinic in M.C.!!