2/5 Brenda H. 1 year ago on Google
Unfortunately
I
have
to
give
an
overall
score
of
3.
I
read
reviews
and
talked
with
others
in
the
area
and
chose
to
go
to
Legacy
Flooring.
We
were
greeted
by
Jamie.
He
is
fantastic.
I
shared
we
were
going
to
do
our
own
install
(we
are
experienced)
but
due
to
time
I
felt
it
was
more
beneficial
to
have
someone
else
do
the
work
so
we
could
work
on
other
tasks
in
the
home.
Jamie
helped
greatly
with
selection,
getting
out
to
get
measurements
and
get
me
estimates.
We
had
laminate
installed
one
week
and
carpet
the
next.
I
am
a
Realtor
and
my
husband
is
an
Electrician
with
previous
experience
as
a
contractor.
I
was
in
awe
of
the
beauty.
Was
very
happy
with
how
the
selections
were
looking.
My
husband
began
to
see
one
error
after
another
with
the
carpet
install.
These
were
significant.
Installer
came
back
out
and
had
multiple
excuses.
We
went
into
the
store
the
next
day.
Now
the
reason
for
my
review
ultimately
begins
with
this
issue.
We
were
told
send
us
pictures
and
we
will
make
it
right.
I
did
so.
I’ve
waited
patiently
without
harassing.
Not
one
word
of
response.
The
tuck
and
folds
are
horrible.
There
are
gaps
and
it
is
uneven.
The
stairs
still
have
gaps
even
after
the
installer
came
back
out.
Transitions
from
carpet
to
laminate
are
embarrassing.
We
shared
this
with
Legacy.
We
corrected
the
problem
ourselves
because
the
way
it
was
installed
would
create
quick
wear
and
need
replacement.
My
brand
new
couch
was
damaged
by
the
installer.
We
centered
all
of
the
furniture
out
of
the
way.
There
was
no
reason
for
the
damage.
If
you
opt
to
use
their
services
then
be
present
during
install
and
watch.
Do
not
accept,
this
is
how
it’s
done
statements.
Based
on
how
well
I
was
treated
in
the
store,
I
trusted
them;
that
was
my
mistake.
My
husband
was
concerned
that
I
was
mistreated
since
it
was
my
name
on
the
ticket
and
they
assumed
a
woman
doesn’t
know
better.
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