Awesome customer service. Especially a gentleman named Joe Car. Super nice, helpful and just an all around nice person to deal with. I will definitely come back to this location in West Saint Paul before I choose anywhere else. Good job to all of the staff working. Thanks guys!

Deigo and Emma was very helpful and informational the manger daysy make the whole team work that much better

I was a last minute stop in before closing and the level of professionalism and customer service was outstanding. I don’t like to be that person normally but they never made me feel bad for dropping in. Thank Y’all Diego, Emma, Jacob, Joe, Robert, Jackie, y’all are the true example of professional.

Robert and Diego are the best. They were very knowledgeable with the products. They both had wonderful pleasant attitudes. Thanks !!

The stores was clean the employees was wholesome n friendly. Was assisted properly n the guy DIEGO showed a bunch of hospitality he also went as far as to share his lunch this pawn America is great Jacob assisted with my loan they guys a are great Emma as well they made the environment feel friendly

Anthony was amazing and helped me through the whole process of purchasing my brand new IPad. He was patient, kind, and extremely personable. I knew he was knowledgeable about everything in the store because he recognized the pendant on my necklace that I purchased from the store months prior. Other employees like Emma and Joe have always made the buying process enjoyable and are extremely attentive.

Stop by today to find a nice jewelry for a friend gift. I’m a really picky person and hard to decide but thanks Martha for helping me find the right one and quick. She was really patiently and helpful. Definitely recommended who ever is looking for a gift for someone.

I've been to other pawn shops around the Twin Cities. This by far has the best customer service. And they give you the best Price. Highly recommend. everyone's knowledge on stuff is absolutely awesome I would like to thank. Daisy. Anthony Joe. Diago. Jacob. Emma. And more

Daisy was amazing. I really appreciate her customer service. She really helped me with my iPad situation. I will be coming back for future purchases very soon after my great experience today.

today I received amazing customer service at the pawn America on in West St. Paul, the customer service agents Robert and Daisy were absolutely amazing and I appreciate everything that they did. They really help me find the TV monitor that I need it.

I bought a McBook and an IPad for a good price! Outstanding customer service by Carlo he helped me out through the whole process and was really patient throughout my time in there. Definitely coming back for more stuff soon!

Joe A gave excellent service! He was very personable and patient with helping my aunt and I pick out jewelry. He gave honest and helpful feedback and made our experience extremely positive. 10/10 service. Thanks Joe A!

Daisy, amazing representative. Helped me with perfect rings I needed! Completely recommend her to everyone that needs help with anything. Completely satisfied.

Diego E is the man, he is personable and will get you the best price for your device. I would recommend him to anyone looking to pawn their stuff. Also saved my dog from a tree

I’ve been coming to this location over the years. They’re always fair and reasonable with pricing. Great selection of stuff. And the staff is super friendly and easy to work with. Go see Diego and Daisy, it’s worth it.

I came in to extend my loan and was one day past my due date. Diego was nice enough to let me pay the rate I would’ve paid had I come in before my due date. Definitely stop by this location for excellent customer service folks!

Excellent product, brand new like they said, excellent price and fast shipping! Will be keeping tabs to see what other products they offer in the future. Thanks again

Joe C. At this location for my first time he was amazing and also the Pawn America teams!! Thank you so much with my new MacBook Air and God bless you all ♥️♥️🙏🏽🙌🏽🕊️‼️

Diego was my employee that worked with me he was very professional and patient while we tried the tools out. Great guy and he got me an honest number on my pawn. Will definitely come back for future business.

I came into sell some stuff jewelry and was pleasantly surprised at what I got in cash. Jacob J. was super helpful and pleasant to chat with. Will come again. Thank you

diego was really helpful and polite while i asked too many questions. i have bad social anxiety and he made it a more pleasant experience for me. thanks diego!!

My guy Pappy was very helpful and made the transaction fun. He was able to give us a fair price for our items. Will be returning again.

Great staff. Came in close to closing time and was more than happy to help me and did not have a negative attitude. Will be back!

Jacob, who works there was very helpful and courteous of me and the many questions I had about pawning my jewelry. He made the process easy! Great customer service!

I had a great experience with Diego here at Pawn America! He gave me even more than what I was asking for and I genuinely appreciate it! Will definitely return!

Amazing customer service from Diego and Joe !!! They are just amazing got the best jewelry I’ve seen in Minnesota check out the west St. Paul location if you are near by or passing through !

today , Young Robert, with a new tattoo on his left arm, was a great help. He was Very thorough and kind showed respect and was very professional. He helped me save money and gave me a great deal and made profit for his company pawn America, overall Robert, along with his manager, in my opinion, are the greatest two assets pawn America in West St. Paul on Robert Street have .they are very thorough kind and direct and they don’t make the customers feel like idiots. As for the rest of them They really need to look up to Rob and his manager, the bald Mexican guy, you guys are great

I just picked up a used Nintendo switch at a fair price which was comparable to Marketplace or CL. I’ve bought tools from here before and have been happy with them since it seems like whatever they take in is thoroughly tested and priced according to any issue. Overall compared to buying from someone online, it was more convenient since it’s a store plus the 10 day return policy if there are issues with the item. Emma let me test it out by the register and threw in a case and another small accessory.

Martha was very professional and friendly. She got my order through as quickly as possible and was very knowledgeable about the gold I was selling. She is a great asset to this store.

Diego was very friendly and helpful. Staff there is great. Highly recommend coming here.

Diego was really kind and great at his job. He really is knowledgeable about alot of different items .go see him when you stop in!

Joe / and Diego were very helpful and great with attending me

The store was very clean. All of the items were neatly placed and I was able to see everything clearly. Joe C. and Jackie were great. I highly recommend this location. Awesome service!

It was a delight working with Eli and Jackie. They were attentive to our jewelry needs and even offered to clean previous purchased jewelry. What a great hire Pawn America!!