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Hot Spring Spas of Sioux Falls

Sauna Hot tub store Swimming pool supply store Hot tub repair service

👍👍 If you're looking for quality and customer service Hot Springs Spas of Sioux Falls is the place. Jacque, Kevin, and the entire team are extremely knowledgeable. Delivery went perfect and we had amazing support with setup and addressing questions. We've had our Grandee for almost a month and absol... People often mention Springs, Sioux, service, Falls, Spas, team, highly, questions, recommend, experience,


Address

1605 W 41st St, Sioux Falls, SD 57105

Website

hotspringspasofsiouxfalls.com

Contact

(605) 361-3323

Rating on Google Maps

5.00 (262 reviews)

Open on Google Maps

Working Hours

  • Sunday: (Easter), Closed, Hours might differ
  • Monday: 10 AM to 6 PM
  • Tuesday: 10 AM to 6 PM
  • Wednesday: 10 AM to 6 PM
  • Thursday: 10 AM to 6 PM
  • Friday: 10 AM to 6 PM
  • Saturday: 10 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: Springs (18) Sioux (11) service (10) Falls (10) Spas (8) team (8) highly (8) questions (7) recommend (7) experience (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Anne L. 7 months ago on Google
    If you're looking for quality and customer service Hot Springs Spas of Sioux Falls is the place. Jacque, Kevin, and the entire team are extremely knowledgeable. Delivery went perfect and we had amazing support with setup and addressing questions. We've had our Grandee for almost a month and absolutely love it! 9/2023 Update: The team at SF Hot Springs continues to be exceptional to work with. From water testing, questions & warranty…everything has exceeded my expectations. Thank you for the great service!
    3 people found this review helpful 👍

  • 5/5 Kim M. 1 year ago on Google
    My hot tub purchase with Amy at Hot Springs Spa was flawless. I had specific requirements for my tub and she found me the perfect match. Amy handled the sale, paperwork and delivery without any issues. I am very happy with our purchase and would highly recommend Hot Springs Spa to everyone looking for a hot tub!
    2 people found this review helpful 👍

  • 5/5 Sonya M. 1 year ago on Google
    Hot Springs of Sioux Falls has been fantastic to work with and come highly recommended. We recently purchased our first hot tub and didn’t really have much experience with how to operate and maintain the tub. From the initial inquiry thru today, their staff have been great about teaching us and making sure our tub is working as it should. We’ve interacted with several of their staff and everyone has been very professional and helpful. They go beyond simply answering our questions by making sure we understand the how and why to do certain things. Great experience and very happy we chose them for our hot tub.
    2 people found this review helpful 👍

  • 5/5 Susan T. 1 year ago on Google
    We had such a great experience working with Amy and crew at Hot Springs Spas!! Amy helped us replace our “experienced” hot tub with a brand new, better than ever version and we couldn’t be happier! She was cheerful, responsive, and so thorough making sure we got the best possible deal. Add Kevin (our long-time hot tub hero—30+years!) and his team coming to install it sooner than we could have imagined and I would call our experience an over the top success!! Thanks to the whole team at Hot Springs Spas of Sioux Falls!! ⭐️⭐️⭐️⭐️⭐️
    2 people found this review helpful 👍

  • 5/5 Cory W. 1 year ago on Google
    The staff at Hot Springs Spas of SF are awesome! They are the best in the business. They are always so friendly and willing to help whenever we come into the store. Their exceptional service doesn’t stop after the sale of the hot tub. I would highly recommend them to anyone looking to purchase a hot tub!
    2 people found this review helpful 👍

  • 5/5 Kim W. 9 months ago on Google
    Absolutely love our saltwater tub! Excellent service. I am a new spa owner and had many questions and Rebecca was great at answering this newbies questions. Highly recommended HotSprings Spa and the saltwater system!
    2 people found this review helpful 👍

  • 5/5 Michael W. 9 months ago on Google
    We recently traded in our hot tub for a used tub, albeit in great condition. Dealt mostly with Rebecca, who is fantastic, but also interacted with Kevin, Darren, Isaac and others...all super helpful and friendly. Rebecca even did right by us when there was a miscommunication. She owned it and made it right...a quality that is becoming more rare in the world of customer service. I recommend this store and team to anyone in need of their products and service...both top notch.
    2 people found this review helpful 👍

  • 5/5 Nick M. 1 year ago on Google
    The people here were very friendly and helpful. My wife and I bought a house that came with a hot tub, but I had ZERO experience in maintaining one. They not only walked me through what to do on a weekly/monthly/yearly basis, but didn’t try to push a lot of unnecessary merchandise on me. In fact, they went out of their way to tell me what I did not need. I very much appreciated the customer service.
    1 person found this review helpful 👍

  • 5/5 Angel W. 1 year ago on Google
    We just purchased our first hot tub from Hot Springs Spa Sioux Falls. We purchased a saltwater Limelight Flair model. Truly impressed with the knowledge of the sales and installation teams. Rebecca even traveled an hour and a half to our home in Sioux City after work to make sure our setup was to our satisfaction. She went over the care and upkeepof our spa. I would highly recommend Rebecca to anyone looking to purchase a hottub!
    1 person found this review helpful 👍

  • 5/5 Mark N. 1 year ago on Google
    For those of you that are bottom line people, simply visit Jacque Johnson (The Hot Tub Lady – check her out on YouTube, Instagram and Facebook social media channels as well as her website) and the team at Hot Springs Spas of Sioux Falls and they will help you purchase the right spa for you. Plain and simple – highly recommended, 5 stars without any reservation! Our purchase process began in March and that meant visiting all the stores, expos and “special sales” in our area, talking to friends that owned spas, watching countless YouTube videos, and joining some Facebook spa groups to learn and gather all the information I could. We were fortunate to encounter Jacque when we originally stopped in to look around and get a feeling for their various offerings. She (and all the team members we encountered) welcomed us like family and patiently answered every question, were there as we frequently changed direction and continue to be there while we learn to operate and enjoy our new spa. For the two of us, the therapeutic attributes were the driving factor. We really love to just soak in the warm water! If you have kids at home or love to socialize with your friends, your choice of spa might be different. Forget about occupancy numbers from the manufacturer. They are only valid if they are talking about kids. Adults and their legs and feet take up a lot of space and you quickly figure out the number of people that comfortably fit in your spa is way less than the “capacity”. Since we were interested in the therapeutic benefits of a spa, the type of jets became a consideration. It isn’t the number of jets a spa has (that’s marketing), but rather the type, quality and placement of the jets coupled with how you can control the air and intensity of them that matters. Ours has a Moto-Massage jet that rolls up and down your back versus just pounding on it. Oh, is it amazing and a feature that is unique to Hot Springs spas. Take a wet test soak and you too will be sold! You are going to spend thousands of dollars buying something that you likely know little about mechanically. It was important to us to buy locally for the economic benefit to our community but also from a knowledgeable, local, servicing dealer. The showroom is telling and, most importantly, do they have both parts and the service staff to fix or address a problem if it comes up? Deciding where your spa is going to go and having it delivered by people who care about what they are doing was important to us. Having employees of the dealer doing the work eliminated so many potential problems and they definitely knew what they were doing. There would be no questions if a warranty issue came up either. Although perfectly fine, I didn’t want our spa sitting directly on the concrete. After doing some research (surprise) we bought tiles that snap together from American Floor Mats (any design and color you can think of) that allowed both air and water to freely move away from the spa. Don’t forget about the electrical connection and the associated cost and code compliance issues. The solid green and blue lights of the Hot Springs logo it’s your spa’s way of telling you it’s time to relax, I’m ready for you. After 5 months of looking, changing our minds on desired features and looking at all the dealers (and brands) in our area, the decision was easy – a Hot Springs saltwater spa from Jacque (The Hot Tub Lady) at Hot Springs Spas of Sioux Falls with the iCare wi-fi water monitor. They were the ONLY dealer that checked all of our boxes regarding our needs, were patient and professional and we are confident they will be there if they are needed. Total piece of mind, no regrets and a business and staff (especially Jacque – The Hot Tub Lady) we would highly recommend – absolutely 5 stars! We can summarize our experience with Jacque and Hot Springs Spas of Sioux Falls like this: • Every promise kept • Every text or call promptly returned • Every question answered • No surprises
    1 person found this review helpful 👍

  • 5/5 Dylan H. 10 months ago on Google
    Full disclosure, I did not have the best experience with my sales person... That being said, the owner and others here were quick to remedy the situation and go above and beyond to help out! I cannot speak highly enough about KEVIN. He is GREAT to work with! I am very much satisfied with the product and service that came from HotSpring Spas of Sioux Falls. I would absolutely recommend to anyone.

  • 5/5 Bruce E. 11 months ago on Google
    Today 5/16/2023 was the first time we stepped into Hot Springs of Sioux Falls and all I can say is WOW! Customer service is their name. We were greeted by Destiny as we opened the door to enter in the store. Destiny asked us how she could help us and then provided with a beverage before beginning dealing with our questions. We purchased a home with an existing Hot Springs Spa which we were unsure of the operation of the spa. I had visited with Destiny on the phone before heading to the store. Destiny took down our information and tested our water quality. Once the report was generated Destiny went through the report with us which gave us a clear understanding of what we need to know. If Destiny was unsure of the answer she would reach out to a coworker for the correct answer. That’s when one team spirit came out as everyone was willing to help. I highly recommend Hot Springs of Sioux Falls for your spa needs. Bruce and Sharon Eich


Call (605) 361-3323 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

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