1/5 BB 6 months ago on Google
Not
one
to
typically
write
reviews
but
after
reading
so
many
positive
ones,
I
really
had
my
hopes
up
and
want
to
write
an
honest
review.
I
bought
$600
of
gift
cards
in
December
2022
for
Christmas
presents.
I
booked
4
massages,
4
sauna
and
4
salt
cave
experiences
for
October
6th
starting
at
2:30.
On
October
5th,
I
received
an
automated
email
saying
that
my
massage
was
cancelled.
I
called
immediately
and
Tori
at
the
front
desk
said
Carlos,
my
masseuse,
walked
out
and
they
had
to
cancel
my
massage.
I
expressed
my
disappointment
and
she
said
there
was
nothing
that
could
be
done.
I
asked
if
the
schedule
could
be
shifted
so
that
I
could
get
a
massage
too
and
unfortunately,
it
wasn't
happening.
Upon
arrival,
we
sat
in
the
comfy
chairs
in
the
front
and
then
we
were
taken
to
the
back
where
we
went
to
our
"changing
room"
(which
was
a
cleaning
closet
with
rakes
and
mops
-
see
picture)
and
put
on
robes
and
slippers.
First
stop
was
the
sauna
which
was
enjoyable,
however,
noticed
a
LOT
of
mold
on
the
way
to
the
sauna
in
the
Japanese
soaking
tub
and
other
wet
areas
of
the
"spa".
Second
stop
was
massages
(for
3
of
us).
Mary,
one
of
the
massage
therapists
said
she
came
in
to
give
a
massage
and
then
she
was
quitting.
That's
two
people
quitting
in
2
days
-
hmmm?
The
4th
person
in
our
party
sat
in
the
salt
cave
which
unbeknownst
to
us
was
completely
broken
down.
The
other
three
joined
and
at
that
point,
Tori
tried
to
turn
on
the
salt
cave
to
no
avail
(the
cave
is
supposed
to
infiltrate
with
salt
particles
creating
almost
a
smokey
room).
At
this
point,
all
we
could
do
was
laugh
at
how
many
things
had
gone
wrong
throughout
the
day.
We
left
before
the
hour
in
the
salt
cave
was
up.
I
wouldn't
spend
another
dime
at
this
"spa".
