I just wanted to share my Coolsculpting results! It got rid of my post baby fat so much faster than I would have been able to do on my own, and took care of my annoying love handles I've had my entire life! I also developed melasma on my forehead which the ViPeel took care of, along with regular use of the ZO Skin Health products!

I have renewed my second year of membership, I have seen outstanding results. professional knowledgeable, staff,

Absolutely love what all was really injected with a simple syringe. I was not only filled with the treatment but also filled with self confidence and a new look on life. Divorce seemed to open my eyes to how much I had neglected myself and appearance I am so grateful that I went there. They did not let me get out of control and overdo the fillers as I planned when going in. It has my family and friends asking what I’m doing different and even asked me if I had found new love. I sure did. This place! Crystal is amazing and a true professional. This truly was an investment I had never made and pays off instantly. Great team!

I came in for a hydra facial. My skin is definitely glowing and I look forward to seeing the results over the next few days. The front desk receptionist was very welcoming and helpful, and the lobby area inviting. I’m knocking off 2 stars because the aesthetician could use a little more training in customer service. I don’t think she was intentionally inappropriate, she just seemed unaware of how to handle feedback. When the service started the cleanser got in my eyes. I sensed the aesthetician was uncomfortable with me sharing the concern. When my eyes started to feel itchy from the product, I requested a cloth which helped. After this, I was never asked “are your eyes ok now? How are you doing?”. I asked to have the exfoliating product a good distance from my eye… again just wanting to be cautious as the other product irritated my eye a bit. I received a quick ok without any further comment or warmth (“yes, I’ll be sure to keep an extra distance from the eye area. Let me know if you have any more issues.”). That being said she did oblige. Another observation I made is that I never received any feedback on the condition of my skin, which is standard for a facial in my experience (ex “your skin is on the dry side, you may want invest in a moisturizer for your skin type”). There was pretty much no conversation other than a brief, passive intro to each portion of the service. During the final procedure she covered my eyes before turning on a uv light. I didn’t realize it was so bright so it startled me and at that point I was feeling a bit disregarded and frazzled, so I asked to skip that part. In a hurry, the aestheticism wrapped up by applying sunscreen and rushed out the door with no eye contact. I found that rude. When I went to the front desk no one asked how the service went or if I needed any product. I actually needed a moisturizer. The check out seemed awkward and a bit cold. This was my first hydra facial and I’m just surprised there wasn’t more customer friendly dialogue along the way. I didn’t think the cleanser getting in my eye was a big deal at all nor were any of the other asks I made. The issue I had was with the indifferent response I received along the way. I want to know the person using chemicals and machinery around my face cares. Still there are many positives and I can see why there are happy customers. My advice to management is to invest in more customer service training. I won’t be back but wish this business well!

Not satisfied, no consultation wanted about an hour's worth of work she's spent 5 or 10 minutes.

Been going to Gruene House for several years now. I’ve been to other spas and I’m never as happy as I am with Gruene House. I’ve been to every esthetician and each one always goes above and beyond on my facials. They are highly recommended any time I have someone looking for a good spa. I love it here!! Everyone is friendly and honest when dealing with your skin and what you should and shouldn’t do.. Give them a try, I promise you will become a returning customer!

Delivered food to employees for lunch and they left a 2 dollar tip. Stingy, don’t waste your time. I’m sure the service here is minimum too.

I’ve only had exceptional service at Gruene House Med Spa. Dr. Shah is professional, extremely knowledgeable, makes feel like I’m his favorite client (pretty sure I’m in the top 10 at least). Im crazy about my esthetician, Brandy. She is so kind, knows her trades and most of all she’s caring & warm. I always look forward to my visits.

Summer is absolutely the best! She’s so personable and professional! She always goes the extra mile to make sure that you’re getting the best experience. I’ve noticed such an amazing difference in my skin😍 They have so many amazing skin treatments, so when you go ask for Summer! You won’t regret it!

I was looking forward to my hydrafacial however when I went this morning, there was a flood at the facility. My appointment was scheduled for 10am, however they took me back at 10:15, and she finished at 10:50. When my husband came here a couple months back, he had a full hour of treatment. I was very disappointed that my treatment was cut short because of the flood and I wish they had just rescheduled me from the beginning if they were having issues and running behind. It is unfair that my treatment was cut short because I was the first appointment of the day and they wanted to make sure they were not running behind on the rest of their appointments. My husband said there were more steps taken in his treatment that were definitely missed in mine. They did give me 15% off of my treatment however I do not feel like this was enough because I did not get the full hydrafacial experience. I am very disappointed since this is such a highly reputable spa and I expected better.

Summer is amazing…. I just love her! I have been going to Gruene Medspa for years now. Summer is a great aesthetician, she is very professional and has a great bubbly personality.

I followed Brandy when she came to work here at the Gruene House Med Spa because she is an amazing lash extension artist! She is very gentle, works fast but with high quality and does your lashes to how you want them to look! I recommend Brandy those of you that have had lashes before or are new to the service! She is amazing!! :D