2/5 Goodman Investments L. 11 months ago on Google
I
was
there
over
the
weekend
for
my
sons
wedding.
I
love
the
historic
venue,
it’s
truly
breathtaking
and
made
for
a
gorgeous
backdrop
for
photos.
However,
the
staff
was
less
than
courteous,
not
friendly,
not
helpful
or
welcoming.
For
nearly
$300
per
night
(and
that
was
the
wedding
guest
discount)
check
in
was
very
basic,
no
formal
introduction
or
direction
of
any
sort.
We
had
to
go
down
to
the
desk
on
3
occasions
because
our
key
card
stopped
working.
No
phone
in
the
room
to
call
down
for
room
service,
you
have
to
use
your
cell
phone
or
physically
go
down
there.
Check
out
was
Sunday
at
11am
and
at
9
we
had
housekeeping
knocking
on
the
door
checking
to
see
if
they
could
start
cleaning
early.
We
went
down
for
breakfast
at
10
and
the
hostess
was
rude
and
unfriendly.
When
we
said
we
were
there
for
breakfast
she
said
“it
ends
at
10:30”
as
if
she
preferred
we
didn’t
enter.
After
speaking
with
our
son
and
his
new
bride
which
were
already
there
seated,
they
had
the
same
interaction
with
her.
Then
when
my
daughter
came
in
about
10
mins
later
she
said
the
same
thing
about
the
hostess.
She
should
be
moved
to
a
position
that
is
not
guest
facing.
After
getting
home
Sunday
evening
i
realized
i
left
my
pajamas
in
the
room,
i
called
and
was
told
housekeeping
wasn’t
in
and
suggested
i
leave
a
voice
mail,
so
i
did.
On
Monday
i
called
again
and
was
told
no
one
from
housekeeping
turned
anything
in.
I
called
again
today
and
was
told
still
nothing
was
turned
in
and
that
nothing
had
been
recorded
in
the
“i
left
my
stuff”
portal
or
whatever
that
was
and
transferred
me
again
to
housekeeping
to
leave
a
message
which
i
did.
The
wedding
was
beautiful
but
the
management
and
service
is
in
need
of
much
improvement.
And
i
have
zero
hope
that
my
pajamas
will
ever
be
returned.
Very
disappointing.
My
husband
and
i
have
stayed
there
many
times,
it’s
always
been
a
favorite
place
to
stay
but
i
doubt
we’ll
ever
stay
again.