1/5 Gia C. 6 months ago on Google • 2 reviews
This
was
my
third
time
at
this
restaurant.
The
first
two
times,
I
had
two
different
servers,
both
were
very
friendly
and
welcoming.
I
had
the
delicious
chicken
noodle
soup
with
their
wonderful
homemade
bread.
On
my
second
visit,
the
waitress
gave
me
some
butter
for
the
bread,
which
made
the
bread
even
better!!!
She
was
an
excellent
server
&
checked
up
on
me
several
times.
As
a
result,
I
recommended
this
café
to
many
of
my
friends.
Today,
however,
I
went
there
with
a
friend
for
a
late
lunch,
and
although
the
food
was
good,
there
were
some
custom
service
problems.
The
main
problem
was
the
terrible
service
we
received
from
the
waiter.
He
was
curt,
cold,
inattentive
&
Indifferent
.This
was
a
different
server
from
the
previous
two.
Not
once
did
he
stop
by
and
check
up
on
us
and
asked
us
how
we
were
doing.
Although
my
coffee
was
good,
it
wasn’t
very
warm,
and
when
I
asked
him
if
he
could
warm
it
up,
he
said
he
could
“do
nothing”
for
me
and
he
just
stared
at
me
with
disdain
&
indifference.
As
if
he
was
saying
“
too
bad
to
sad”.
When
my
crêpe
arrived,
and
although
it
was
very
good,
there
was
nothing
on
it,
so
it
was
a
bit
dry
and
I
figured
a
little
butter,
sour
cream,
or
something
else
could
make
it
less
dry.
I
asked
him
if
he
had
any
butter
or
something
else
to
add
to
it,
&
he
said
“
NO,
NOTHING”.
I
told
him
on
my
last
visit,
the
waitress
served
me
butter
with
my
bread,
and
he
said
“no,
not
possible
“.
Then
he
just
stared
at
me,
seeming
to
be
upset.
From
the
moment
we
walked
into
the
café,
he
wasn’t
friendly,
and
had
a
very
unwelcoming
demeanor.
For
me,
when
I
go
to
a
restaurant,
customer
service
is
even
more
important
than
the
food
.
This
waiter
left
a
bad
taste
in
our
mouths
and
we
were
very
disappointed
in
how
we
was
treated..
He
never
stop
by
with
the
check
so
we
had
to
walk
up
to
the
bar
to
pay
our
bill.
Having
worked
in
the
food
service
industry
for
over
20
years,
I
know
how
important
customer
services
is.
It
is
important
to
be
friendly
and
welcoming
to
customers.
I
was
shocked
at
his
lack
of
concern
for
us.
He
just
sat
behind
the
bar,
looking
at
his
cell
phone
the
entire
time,
and
then
he
went
over
and
talked
with
two
of
his
friends
sitting
at
another
table.
It’s
as
if
he
didn’t
care
if
we
were
there
or
not.
I
wanted
to
return
to
this
restaurant
again,
but
unsure
right
now.
As
mentioned
the
first
two
times
I
dined
there
the
service
was
excellent
and
the
food
was
good.
My
friend
and
I
are
both
friendly
people
and
there’s
no
excuse
for
the
way
he
treated
us
so
poorly.