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  • 5/5 Paula O. 8 months ago on Google
    Great team to work with!! Special shout-out to Jim, Ryan, Rob, and Damien at Rice Lake Don Johnson!! Could not recommend this team more! Thank you all for your help getting me into my 2020 Ram 2500! Could not be happier with my experience and my new truck!

  • 1/5 MP 5 months ago on Google
    If I could give zero stars I would. In September 2020 my husband and I bought a truck from Don Johnson. After signing all the papers and paying our down payment, we went to pick up the truck that they had pulled up to the front for us. As we are pulling into the parking lot, a salesman is getting into the truck we just purchased with another customer having him test drive it. We had to wait for them to return with our truck and while the guy was test driving the truck we had already purchased, they were trying to get us to look at different trucks! I flipped out and told them we already bought this truck! The manager came out and said "I guess we are going to give you first dibs on it so we just have to wait for them to get back." You guess you'll give us first dibs? We already paid for it! When they returned they had to tell the guy (who loved the truck) that it was already sold (reason it was pulled to the front by the door) and the guy was super mad. Walked off the lot, and if I hadn't already purchased the truck, I would have too. Fast forward to 2021 we started having brake issues. In doing some research we found out there was a recall on the brake system and we called Don Johnson to get it in to fix the recall. They tried to tell me that they had already fixed it as part of their "pre-sale service" before they even put it on the lot for sale. He said they did this in October 2020. I said I would LOVE to see the paperwork on that, because we bought the truck in September. A month before they are claiming they fixed it before they sold it. After demanding the paperwork proof, they had to admit they couldn't produce it so they ended up fixing it. Fast forward again to November 2023. I casually drove thru the lot looking at a vehicle that I was interested in trading my other car in for. Salesman came out and convinced me to test drive like 6 different vehicles. One of them being a Buick that he said was brand new on the lot and fresh out of inspection and service. Got in, started it, gas light is on and the fuel is so low it's not even giving a mileage to empty anymore. Guy says it's fine, we will make it. We don't even make it out of the parking lot and every light on the dash comes on and it's flashing an "engine failure, service now" message on the gauges. Didn't even get to drive it. Had to turn around and put the petal to the floor just to make it back to the parking spot. The salesman says "That's weird, it just got out of service...." Doesn't instill a lot of confidence in their service skills that's for sure. While I'm driving the Buick, they said they would drive my vehicle to give me an idea of what the trade-in value is. They came back $3000 less than the previous 3 dealerships that I had visited in the last month. I have absolutely no trust in these people at all and I will not be back for any reason. They are looking to screw you over any which way they can. 3 strikes, you're out.

  • 5/5 Andrew G. 11 months ago on Google
    I bought by first new vehicle with Don Johnson Motors in Rice Lake and the experience couldn't have been better. Dale was very helpful in walking me through every step of the new vehicle ordering and purchasing process. You definitely have earned a repeat customer.

  • 5/5 Kelli R. 6 months ago on Google
    Our experience with Don Johnson Motors has been great, from the start of purchasing out new truck with Darren to the service department installing our accessories. Everyone communicated so well with us on what was happening next. We will definitely be purchasing another vehicle from Don Johnsons again!

  • 5/5 Patricia S. 5 months ago on Google
    Don Johnson Motors has a great sales team, pleasant, friendly and very helpful. There was no doubt in my mind that I was taking a new car home. If I need to replace another vehicle I will shop Don Johnson Motors first. Thank you Joe Miller and all of the sales team that helped me purchase my new vehicle. Pat Smith

  • 5/5 Jan C. 4 months ago on Google
    It seems to be getting better. But, I'm still not finished getting repaired. Living alone and not having any rides available, puts me in a dilemma. Having loaners available for repairs that take several days would take away the anxiety. In rural areas, finding rides is impossible. Senior transportation is only available within a certain mile range.

  • 5/5 Kai 7 months ago on Google
    I had the pleasure of working with the Don Johnson Motors group while getting my Infiniti repaired. At the time, it was my only vehicle and they went above and beyond to make sure my family was comfortable. Everyone I worked with was understanding and very friendly. I will turn to them for any future scenario - would recommend to anyone in the area!

  • 5/5 Kelli R. 7 months ago on Google
    My husband and I had the pleasure of working with Darren. He was fantastic to work with! He was always there to answer any questions we had. He spent time with us going through every bell and whistle of our new truck. We are very happy with our service!!


Call (715) 475-1437 Open on Google Maps

Amenities


  • Payments
    • ✓️ Checks
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Car wash
    • ✓️ Oil change
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping

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