Update: We tried Knarly Knots again last week. The triple cheese stuffed pretzel & dips (herb butter & nacho cheese) were OUTSTANDING! I also brought home a frozen Ale Cheddar soup, which I haven’t tried yet. Based on the delicious pretzel & dips, I am REVISING my original review from one star to four stars. I’d give it five stars if they had two registers to make the line go faster. Was it worth the wait? Yes. Original Review: Are the pretzels good? I don't know. Are they worth standing in line for an hour to get? I don't care. They need both MORE HELP at the counter and MULTIPLE registers! There's no reason people should have to be freezing outside for hours to get something so mundane. Also, include signage EVERYWHERE (websites, windows etc) saying: PRETZELS NOT AVAILABLE UNTIL 10:30!

Outstanding pretzels, sauces, soups, and service! Highly recommend Monte Cristo stuffed pretzel. Soup of the day is Cheddar Egg was delicious! Took Spicy Brisket Chili home - can’t wait to try it. Service is quick and friendly, so glad something good is finally in downtown Lombard.

We’ve been fans of Gnarly Knots for years & were so excited to visit their new location. The pretzels are just as delicious as ever & the staff was friendly and did a great job managing the crowd. This is a must-stop spot for us anytime we’re in the Chicagoland area!

Flew in around midnight and this was the first place we stopped! We went on Thursday morning when it opened, there was plenty of parking. Walked into a cozy, relaxing store. Since it was early and I was wanting coffee I decided to go with the sugar cinnamon pretzel and the Cookie Butter Cold Brew with Oat Milk. The pretzel was warm and coated with just enough SC. We also got the Italian Beef Pretzel. It comes out warm with a side of cheese and peppers. The Cold Brew had a great taste to it, but I did need to add a package of raw sugar because I like my coffee sweet. We decided to play a game but only got to one round before this family with 3 kids came in and the littlest one was screaming because he didn’t like the pretzel in front of him. Luckily we were done, but really wanted to enjoyed the morning sipping away. (It is summer, so kids will be everywhere!) I would definitely go back again and try other pretzels and coffee choices.

My first time coming to this place and I enjoy the environment and the staff was very nice. I had a cinnamon sugar pretzel with a Cane Sugar Soda. It was very tasty. Highly recommend this small coffee shop. It’s very affordable prices.

November 15, 2023 - This was my first visit to Gnarly Knots. My grandson and I shared a cinnamon sugar pretzel. It was warm, soft and delicious. I had an Americano coffee. It was not a pour over, but it was decent. The interior is a bit sterile and uninviting. There is a large amount of wasted space leading up to the counter, which gives an unwelcoming vibe. The staff, however, was welcoming. I interacted with three employees. Each was friendly, remained busy and quickly served us and the other customers. There was a space to buy proprietary merchandise. It was nicely organized and eye appealing. I intend to return and try one of the many stuffed pretzels.

I have been wanting to try their new location in Lombard after they relocated from Winfield. This location is huge offering their homemade pretzels,soups,specialty stuffed pretzels and now coffee! They now serve specialty coffees and teas along with their everyday salted ,cheese,garlic and cinnamon pretzels. You must try one of their specialty pretzels such as triple cheese,pretzel did,Italian beef,kinte Cristo and salami provolone. They are big enough to share. I had the salted pretzel with a side of apricot habanero sauce...yummy! There are 8 different sauces to choose from. With lots of indoor seating and so many pretzel choices, you will want to go back to try more of their homemade pretzel creations.

This new location is great! You can't go wrong with a restaurant dedicated to soft pretzels. My go-to is the Italian beef pretzel, complete with au jus for dipping. I have not had any of their coffee drinks, but if you have a sweet tooth, they would likely be right up your alley.