I want to share my experience with Mod on trend in saint charles, I love the staff specially Mrs Mackenzie she really takes care of me and my crazy and sometime excentric fashion style ! I purchase so much there , she goes the extra mile if I’m Working and I want to pick up antip or something she always tries something to help me , she waits for me no matter if is near to closed the store hours ! She make sure I get whT i need and most important , honest with how my vlothes suit me , always she tries that I feel Pretty and special, I love her attitude and calmness, her Great customer service , for me she sales not only clothes but an experience !! Thanks Mackenzie for all you do ❤️❤️❤️ and also my dear jackeline she is great too!! Xoxo Heydi abreu VIP customer ( lol) Mod on trend

The gals here are the sweetest and so helpful! The clothes and accessories are ALL cute with a variety of sizes, colors and styles that are current and trending but also practical and timeless.

I would give ten stars if I could. Alex and Darian are amazing, going more than the extra mile to help their customers and make them feel comfortable. I didn’t shop in store for years before coming in here one day and it was such a good decision. The selection is super cute, options for almost any style, and really reasonably priced. They helped me completely rebuild my in-office work wardrobe after it’d been decimated by Covid WFH. I love everything I’ve picked up here and everything I’ve picked up has made it into my regular rotation. It’s been such a great experience every time I’ve visited that it’s now a part of my Monday routine! I truly just enjoy coming in, seeing Alex and Darian, and picking up a little something for myself.

Went to shop for a necklace and a top for Valentine’s Day the other day, was NOT greeted with a smile whatsoever and also felt really pressured to buy things I wasn’t interested in - clearly just to make a sales quota. I was completely embarrassed. I don’t remember the workers name but I think it was the manager (she had red hair) she made me feel the most unwelcome I have ever felt in that store. The other girl, had long dark hair, was clearly new. Neither one of them smiled at me even once or even asked if I wanted a fitting room. I miss the old staff. Seriously.

First time at Mod, Connor and Rachel were amazing! They made us feel so welcome from the second we walked in and were so helpful and fun without being pushy at all!! The clothes were also very pretty and cool! One improvement could be to have some x-small options. I still bought two tops and some earrings and love them all!!

The three ladies that helped me yesterday, we’re just AMAZING. I LOVE coming here to get dressed up by professionals on what would look good on me. They picked so many options I never would have thought to try. I ended up buying all most all the items they picked out for me! Every time I have a special occasion I come here to have them pick out a complete outfit. It’s always an amazing experience. They also showed me how multiple tops and bottoms work together so you have a completely different look. I loved how they showed me options with the work by day play by night by just switching the top or bottoms. This is my favorite place to go to have a me day. Shopping for clothes can be overwhelming and frustrating. Coming here is like having personal shoppers that KNOW what would look good on you. Thanks again ladies! -Sammone

I was very upset with this place. I went into Mod for the first time and bought a few things. When I went to check out there were earrings on the counter. I asked the girl that was ringing me out the price of the earrings and she said they were on sale for $5. So I picked a pair out. After the transaction I thought my bill seemed high. Then I noticed that she charged me $20 for the the earrings instead of 5. So I told the cashier and she said that she would fix it and apologized. When she went to fix it she ended up giving me a $15 gift card instead my money back. She said she couldn't give me my money back because they are a small store. I said to her that I paid you cash and you made the mistake and yoy can't give me my money back and she said no. I couldn't believe that they run there store that way. Everything there is pretty expensive. So getting a $15 giftcard isn't going to buy really anything there. Therefore Id have to spend evwn more money there. Plus I live about 40 minutes from there. What a joke!!!

Stopped into the store for the first time a few months ago and had a great experience. Staff was friendly and not pushy but very helpful. I’ve bought a few pieces already and can’t wait to be back for more!