5/5 Nita P. 6 months ago on Google
I
don't
write
a
lot
of
reviews,
but
the
customer
service
at
Summit
Spas
was
so
over
the
top
great
that
I
had
to
share
my
experience.
First
of
all,
on
our
first
visit,
I
wasn't
at
all
sure
I
even
wanted
a
hot
tub.
Heather
greeted
us
warmly
and
began
to
explain
the
different
options.
She
answered
all
our
questions
confidently
without
any
pressure
at
all.
By
the
time
we
left
we
were
getting
really
excited
about
getting
a
spa.
Throughout
the
process
of
making
a
customized
selection,
her
communication
was
wonderful....always
available
and
quickly
responded
to
all
our
questions.
She
also
put
us
in
touch
with
an
excellent
electrician
to
get
our
house
ready
for
the
delivery.
The
young
men
who
delivered
the
spa
came
by
to
take
a
look
at
our
backyard
and
talk
about
the
options
we
had
for
getting
the
tub
into
our
small
backyard.
We
ended
up
needing
to
have
a
crane
delivery,
and
Heather
helped
us
make
that
connection
too.
On
the
day
of
delivery,
everyone
showed
up
exactly
on
time,
and
although
it
was
terrifying
watching
the
crane
bring
in
the
spa,
the
delivery
guys
knew
exactly
what
to
do
and
the
spa
was
gently
set
into
the
location
we
wanted.
They
installed
the
spa
and
throughout
the
process
they
were
very
sweet
and
very
professional.
Once
the
spa
was
set
up,
they
carefully
explained
how
to
operate
it
and
maintain
it.
After
a
couple
of
days,
we
had
a
few
questions
and
both
Jeff
(the
owner),
and
Michael
put
us
completely
at
ease
by
thoroughly
answering
all
our
questions.
The
service
at
this
business
should
be
an
example
of
customer
service
for
all
small
businesses.
We
can
highly
recommend
them,
without
reservation!