1/5 Elaine B. 4 years ago on Google
Where
to
start.....the
lack
of
professionalism,
the
beyond
rude,
arrogance
of
most
of
the
office
staff,
actually
downright
mean
at
times.
Let
me
give
Tiara
credit,
she
was
very
kind.
There
was
a
very
high
rate
of
turnover
with
office
staff
and
managers,
they
got
worse
each
and
every
time.
They
must
really
hate
their
jobs...itās
pretty
obvious.
We
had
different
orthodontists
who
gave
us
conflicting
information
frequently.
We
had
one
office
staff
tell
us
āitās
too
late
to
make
impressions
then
2
seconds
later
another
person
tell
us
the
machine
is
broken.
Whoās
telling
the
truth????
My
daughter
could
tell
you
all
about
the
techs
boyfriends
and
personal
lives....something
I
really
want
my
daughter
to
hear....
my
daughter
had
a
broken
bracket
at
one
point,
they
told
us
she
had
to
wait
1.5
months
to
get
it
fixed..nice
right,
piece
of
metal
cutting
the
inside
of
her
mouth.
One
orthodontist
told
her
the
braces
were
ready
to
come
off,
another
one
said
she
needed
another
8
weeks???
Who
do
you
trust
with
your
childrenās
oral
health?
Her
treatment
plan
initially
was
quoted
1.5
years,
we
were
suffering
with
this
disastrous
office
for
almost
3
years
mostly
because
you
can
never
get
an
appointment,
they
cancel
appointments
bc
no
orthodontist
is
available
or
on
vacation.
No
wonder
it
took
3
years!!!
Not
to
mention
when
the
orthodontist
writes
down
he
wants
to
see
you
back
in
4
weeks,
you
get
an
appointment
for
8
weeks.
When
you
mention
the
orthodontist
specifically
wrote
4
weeks
you
get
ā
I
canāt
do
anything
about
it.
We
are
scheduling
out
8
weeksā
and
by
the
way...they
are
not
nice
about
it.
I
could
on
and
on....Iām
kicking
myself
for
letting
this
place
treat
my
child.
I
would
have
written
this
review
years
ago
but
really
thought
we
would
have
be
treated
even
worse
by
the
front
office
staff.
Iāve
also
reported
this
office
to
my
insurance
company
for
double
dipping
payments
as
well,
once
reported,
it
stopped..hmmmm.
I
cannot
warn
you
enough.
Save
yourself
a
huge
headache.
STAY
AWAY...
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