This is the best UPS store I’ve ever been to. Someone always greets you when you walk through the door. The manager is cheerful and the team is knowledgeable and courteous. They all work very quickly and well together. I am continuously surprised at how friendly people are here. They offer suggestions on best shipping too. Kudos!!

I have been visiting the UPS store in Springboro, OH for over 15 years for my shipping needs. I am not a commercial customer so my visits are infrequent. Everybody at the store is very helpful, polite, and prompt. A special shout out to Debbie who is always very positive and ready to help. Recently, I reached this store at 8:00 AM because I thought they open at 8:00 and not 8:30. As I was walking away from the store somebody called me and of course it was Debbie. She helped with my shipping in her, usual, polite and happy demeanor a half hour before their opening time. Thanks Debbie for your help over the years!

I just Love walking in to your store!! It is such a cheery place and everyone is sooo helpful! 'Thank you' to the young man who told me to hang on to my DIrect TV return receipt - I'm sorry I've forgotten to your name! Everyone serves with a smile. It is rare to have this kind of service in this busy world, and I SO appreciate you guys!

Great customer service. Almost zero wait time. And I am on crutches after a recent surgery, the employee noticed and open the door for me! So nice.

Best UPS store around. The owner and all of her staff are extremely polite, friendly, and helpful. Whether shipping, laminating, or needing something notorized, this is the place to go.

They are always friendly, courteous, patient and efficient. I go there frequently and have never had one complaint.

Jennifer Phillips was AMAZINGLY patient and kind to me due to my lack of computer savviness. She is a wonderful representative of your company.

Home-Town Customer Service. Debbie and her team at the Springboro store are always very accommodating and put forth the extra effort to help me.