The worst place ever! Very unpleasant and unprofessional! My son had an appointment we still had to wait for 3 hours and no one talked to us about why we had to wait that long! Nobody cares over there! It just take it or leave it. Very very very SAD SERVICE. STAY AWAY FROM THIS place...

This place is tacky. They will have you waiting 2 hours before seeing a dentist. They’re understaffed and not professional. I sat and watched someone cleaning the tools they use in a sink before leaving. Everything about the place gives spook. I should’ve checked the reviews before coming here. I wouldn’t dare let them work on me.

When I realized my wife made an appointment at this location told it might not go well because while they do accept my insurance, they don't do the work according to my insurance.There were other problems as well but I figured that was years ago. May be it will work out. Nope! One example is my insurance will pay for porcelain on the front teeth but not for root canal on the back teeth. I actaully payed less paying out of pocket in Palm Beach Garden "smiles" downtown at the garden mall even though they also only do porcelain. But they have a much nicer office and better equipment. Anyway, I got there with my wife at 10:30 for a 10:30 appointment. First off, they took an xray of the wrong tooth. (This also happened to me years ago). Then, she was still in the chair in the operating room and told to go back to the waiting area at 1pm because the dentist was going to lunch. They did nothing but take xrays. 2.5 nothing done except xrays. Now another 1 hour wait meant we wouldn't make a 3pm appointment with our contractor. We never thought a 3pm appointment would not be doable when our dentist appointment for a root canal was at 10:30. So we decided to not stay. Since we were not going to stay my wife wanted her paperwork back but they refused. I had this same situation years ago. I didn't have the work done for said reasons above but they part charged my insurance and part billed me for a root canal that they didn't do. Ridiculous.

I’ve only had 1 bad experience and ever since then I’ve had a better experience each visit afterwards . I’ve been traveling to this dentist to for the last 8 months to help my sister get a new smile . Due to in my county thsts a hour away They couldn’t provide her what she she needed . They also refer you to great surgeons for extractions , that Medicaid will pay for . It’s all been a process but it’s all turning out great . Keep up the great customer service & improving sitting time .

i had been there approx 5-6 years ago , and seen 4 different dentist in one seating , only to have e rays done and rescheduled for another appt. i had an appt this week Oct. 1st, 2023 thinking things might of changed , but after looking at the current reviews , i think i will take my $ where i can get adequate service, like Town Care , even Foundcare is 100% better than this place!!! avoid CTD at all cost , i had called my insurance and c/o them not doing the work and not to pay them, I was told dentist make their own prices 😳

Front office staff Alison & Kemily are welcoming & knowledgeable! Dr. Simon made my visit most comfortable by explaining the procedure to me step by step. Ms. Kathy the manager even got me on a monthly payment plan that allowed me to start my treatment for just $1 on my debit card! PLEASE COME TO THIS OFFICE AND BRING YOUR FAMILY & FRIENDS!!!!!!:) 10/10

Dr Durvey, Jaime and Kemily were amazing and I great appreciated the service that was detailed, efficient and professional. Thank you staff of Cross County Dental. I highly recommend them.

The absolute worst dentist Ever. Avoid Dr. David Simon like the plague. He left my son sitting for 5 hours and refused to extract his teeth so he could take a long lunch. Eventually, they returned our money and apologized for his unprofessional behavior. I don't know how this business is still functioning.

Very bad experience just by calling for an appointment, the woman who answered my phone mistreated me, she responded that I didn't ask her, she didn't want to serve me, the truth is that the owners of that place should know who they have working for them why I have such bad treatment I'm not going there, vulgar and arrogant, that woman who answers the phone.