2/5 Maegan G. 5 months ago on Google
My
journey
as
a
patient
here
started
in
2020
during
my
pregnancy
with
Dr.
Patterson
as
my
OB.
While
the
beginning
was
positive,
it
took
a
negative
turn
when
I
went
into
preterm
labor.
Instead
of
receiving
care
and
concern,
I
felt
like
an
inconvenience
to
Dr.
Patterson,
who
rushed
the
process
and
yelled
at
me
during
my
labor.
While
she
did
apologize
the
next
day,
it
was
a
moment
I
will
never
forget.
Transitioning
back
to
gynecological
care
after
childbirth,
I
initially
planned
a
laparoscopy
for
endometriosis
with
Dr.
Stoehr.
Despite
meeting
my
deductible
for
the
year,
scheduling
proved
problematic.
The
lack
of
communication
within
the
office
resulted
in
delaying
the
surgery
date
until
2022
when
my
deductible
had
to
be
re-met.
Convenient.
I
eventually
had
a
second
visit
with
Dr.
Stoehr
and
this
time
I
was
talked
out
of
surgery
and
encouraged
to
take
Myfembree,
a
short-term
solution
that
left
me
frustrated
with
my
ongoing
symptoms.
And
yet,
I
decided
to
give
them
another
opportunity.
During
my
annual
visit
with
Lorie,
I
finally
felt
genuinely
seen,
heard,
and
understood.
Lorie's
exceptional
approach
left
me
with
nothing
but
praise
for
her.
I
highly
recommend
her
—
she
didn't
rush
the
appointment,
avoided
pushing
unnecessary
medications,
and
took
the
time
to
thoroughly
explain
everything.
So
imagine
my
frustration
and
disappointment
when
I
scheduled
my
November
9th
appointment
at
9:15
am,
took
the
morning
off
work,
arranged
childcare,
arrived
on
the
day,
filled
out
check-in
forms,
only
to
be
told
I
couldn't
see
her
due
to
her
not
accepting
my
insurance
(not
your
fault,
Lorie,
you're
still
great!).
Could
they
not
have
communicated
this
before
the
appointment,
during
the
two-week
period
between
booking
and
the
appointment,
or
even
on
the
morning
itself?
Any
other
time
would
have
been
preferable!
Declining
to
reschedule,
I
informed
the
front
desk
that
I'd
find
another
practice.
It
seems
NWH
was
likely
relieved,
given
my
removal
from
the
patient
portal,
leaving
me
unable
to
access
my
records
for
my
new
doctor.
I
really
wanted
to
love
this
practice,
especially
with
my
positive
experience
in
the
beginning.
Ultimately
I
just
hope
that
things
improve
with
future
patients
and
no
one
has
an
experience
like
I
did.
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