The best car buying experience I have ever had! My salesman Leo was so patient and kind…he helped me through the whole process with honesty and integrity. Adam in finance explained everything clearly and did not try to push me towards any extras Which was so refreshing! Adam in parts went above and beyond by helping to install an accessory I didn’t even buy from them. All in all an amazing crew of honest caring people! I absolutely love my car and would highly recommend this dealership My rating is 100 stars!

Leo is hands down the best car salesman I have ever worked with. He made the car buying experience seamless. I was traveling well over one hour to look at the car. I arrived and was pleasantly surprised by the calm and welcoming demeanor Leo presented. I felt at-ease knowing that he was not trying to push a car onto me. He gave me the facts and let me decide the rest. I also liked hearing about his days in London!

If I could give everyone at Noyes far more than 5 stars, I would - they were outstanding! Purchased a new Jetta from Bill Sheldon at Noyes after a less than satisfactory experience at a different dealership. Bill was wonderful to work with, and the whole atmosphere was chill and low pressure. Also worked with Spencer Noyes on the trade-in, which was fair and quick, as well as the paperwork, which was transparent and minimal. They explained everything so that the final purchase was fast and easy. Everything was filled out in advance for the RVM so that it was ready to take to the registry, even though we’re in Massachusetts and Noyes is in Keene, NH. It was completely worth the hour drive up to Keene to work with the folks at Noyes. Thanks so much Bill and Spencer! We’ll definitely recommend you to anyone who’s looking to purchase a car!

If you're in the market for a VW, definitely check out Noyes. I've purchased 2 vehicles from Noyes, approximately 9 years apart. When I was in the market for a car, I had explored some other makes & models but ultimately ended up back where I knew I'd get a reliable vehicle at an affordable price that I enjoy driving. In 2014 I purchased a certified used 2013 VW GTI from Noyes. It never needed any major repairs and still runs to this day. We sold it last month with over 173k miles. The car is in great condition given the age and miles. This past weekend I set out to search for a new vehicle. While at a different dealership, I saw a Taos pull into the lot. I immediately lost all interest in the cars I was looking at and decided I needed to head back over to Noyes. I saw a 2022 Taos on the website, so I called to make sure it was still available and had the pleasure of speaking with Bill Sheldon. We took the Taos out for a test drive towards the end of the business day on Saturday, chatted about the features I needed and made sure we were aligned. Bill was incredibly helpful and knowledgeable throughout the entire process. Bill reconnected with me Monday morning as he said he would and then moved forward with the purchase. The entire process from start to finish was a breeze. Adam, the finance manager was knowledgeable and helpful. He made the entire signing process easy. I can't speak to servicing the new vehicle yet but my GTI was frequently serviced at Noyes as well. It was always a pleasant experience and I highly recommend their service manager Andrew. I'll continue to return there for this vehicles needs. Overall, I'm incredibly happy with the sales process at Noyes and will continue to recommend them as a place to get your next VW.

Bill Sheldon and Adam were excellent; very knowledgeable and polite. Bill wasn't pushy and he didn't pressure me into leaving with a vehicle that wasn't the right fit for me. The paperwork was ready for me when I arrived and the vehicle was detailed inside and out. The transaction was seamless. I recommend inquiring at Noyes if you're shopping for a VW or used vehicle!

The fact that despite writing on my receipt that I was there for my 10k service and that I have a maintenance package, they tried upcharging me for an oil change. Then told me the dealership I purchased my vehicle from, duped me when they told me the oil change is included/free of charge. Follow up conversations resulted in a phone call from Brian telling me that “service” and “oil change” aren’t interchangeable and since I was there for an oil change, they made a mistake and they’re really sorry. Despite all that, they were very confident in billing me before I would get my keys back.

To whom it may concern. I was overall not satisfied with my recent service except that I had it, done to maintain my good service ratings. The courtesy service was not done properly, vacuuming, I requested that it be done correctly. I the past, I returned to the shop to have my vehicle rewashed. Due to severe streaking. I was given 2 complimentary washs at local car wash, for that visit. I feel lik, if there are complementary ervices offered they should be done correctly not offered or not at all. Also I noticed a small scratch on my vehicle, which wasn't previously three I was as asked to return another day to have it looked at. Overall, I feel that service should be reviewed and explained after it is completed. Additionally I have had other concers with past services. I have intend to consider other options for future services to my vehicle. Thanx for taking the time to read this.

The appointment I arranged by phone was different than the appointment for which a reminder was sent to me. While I was told my car would be washed, it meant I would have to wait 90 minutes until the lunch shift ended.