The communication with this office is absolutely horrible. Good luck calling to speak to anyone. You'll get routed to various hold lines until they eventually hang up on you. Don't dare reschedule, or they will push you back by five months. Overall an abysmal operation. I can't fathom how we allow such terrible communication from our health care professionals. Maybe they're grossly understaffed, but I have never had this bad of an experience with any other health care provider. They try to route you to their online platform, but no one will answer you there either. Health care has gotten away with such disregard for their patients for years, and we do nothing about it. Reform is needed to repair this objectively broken system. Doctors, I hope you're proud of the "great institutions" that you work for. Obviously it is the administrative staff that shoulders the blame for our horrendous health care in the United States, but each doctor that sits by quietly and is compensated based on "diagnoses" are complacent at best, complicit at worst. Based on billing, communication, and provider competency, we patients are forced to confront the following; is it worth dealing with this rotting institution, or is it easier to endure chronic illness? What a sad state of affairs. I hope each participant in this broken system is proud of what they've helped build. The most dysfunctional, corrupt, predatory institution in the United States, and WOW, that is saying something.

I had an excellent experience with GI Associates. I was impressed with the pre-op procedure. When I first called, the person gave me an appointment and took a thorough history. The prep Rx was waiting for me at the pharmacy and instructions they sent were very easy to understand. The day of the procedure went very smoothly. All the nurses at the center in West Allis took good care of me and made me feel at ease. Dr.Guda was great. The procedure went smoothly and I was done before I knew it. Highly recommend!

My experience was great! The staff took great care of me. They were very helpful and friendly. Very clean environment. Doctor Leo was very thorough and knowledgeable. I would like her as my primary care physician.

THE BEST! I have not seen any doctors for a very long time and now have "white coat syndrome" and get very anxious. The entire experience and every health care worker I saw from beginning to end was so kind and friendly and I would recommend Dr Leo highly. The after care has also been great. Dr Leo's assistant Yvonne is AMAZING!! She has spent so much time with me and is so patient. She is an angel. Thank you GI Associates

On my first visit with Dr. Guda's staff, everyone was very friendly and accomodating. When meet Dr. Guda for the first time, I felt very much at ease. He is very friendly, answered all of my questions. I think I will do fine with Dr. Guda and would refer him to other people highly.

The care I receive at GI Associates is exceptional. The staff is always friendly and helpful. The physicians and Nurse Practioners listen to you carefully and provide excellent care. Thank you Fabiola, NP, for the care you provided to me at my follow-up. I trust GI Associates with all my GI healthcare needs.

I have had 3 gastrointestinal procedures performed Dr. Geenen and his team at GI Assoc.-West Allis. They are incredibly professional, yet very personable and caring. Great care!

Detailed, precise information packet giving Instructions prior to and day of colonoscopy. Very thorough medical history completed via phone call from staff. Day of procedure everyone including reception, assistants, nurse, anesthesiologist and Dr Geenen very professional, friendly, organized, and knowledgeable . A very well run team of professionals. I felt very comfortable and at ease knowing I was in good hands with a very caring staff