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Architectural Mall, Inc

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😠 Product came in damaged. Shipped on inadequate pallet for the weight of the shipment. Notified company. They blamed Trucking company. Shipment was wrapped completely in cardboard so damage was hidden. Contacted Company numerous times over 3 1/2 month period. They did nothing to rectify situation... People often mention Architectural, Mall, Sergey,


Address

323 St Paul Blvd, Carol Stream, IL 60188

Website

www.columnsandbalustrades.com

Contact

(630) 279-9993

Rating on Google Maps

4.70 (45 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 AM to 5 PM
  • Thursday: 8 AM to 5 PM
  • Friday: 8 AM to 5 PM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 AM to 5 PM
  • Tuesday: 8 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: Architectural (12) Mall (10) Sergey (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Albrecht S. 6 years ago on Google
    Product came in damaged. Shipped on inadequate pallet for the weight of the shipment. Notified company. They blamed Trucking company. Shipment was wrapped completely in cardboard so damage was hidden. Contacted Company numerous times over 3 1/2 month period. They did nothing to rectify situation. Worst Customer Service Possible.
    3 people found this review helpful 👍

  • 5/5 brian r. 3 years ago on Google
    The product was great. Sergey was incredibly helpful with the product from start to finish. Letting us know dimensions for the layout as well as equipment needed. The customer, and even neighbors, were clamoring over the finished job. I highly recommend this product and company for easy installation and top grade customer service. (Side not my father tried to write this and accidentally gave a 2 star review with no explanation so ignore that)
    1 person found this review helpful 👍

  • 5/5 William M. 2 years ago on Google
    Our church had numerous issues with the 22 foot columns on our front porch. Sergey helped us fin very similar looking units and gave us valuable advice. The installation crew, two guys,could not have been nicer and a pleasure to work with. They were very particular and the workmanship was superb. It did help that we had a person with them to help a little bit. I would highly recommend this company and their personnel.

  • 5/5 Nathan B. 8 months ago on Google
    I am absolutely thrilled to share my exceptional experience with Architectural Mall, a company that has truly transformed the appearance of our historic 1880's row house in Chicago. Under the expert leadership of the visionary owner, Sergey, Architectural Mall has demonstrated an unparalleled commitment to quality, craftsmanship, and preservation. From the moment we engaged with Architectural Mall, it was evident that their dedication to preserving the architectural heritage of our home was at the forefront of their approach. Sergey's passion for his work radiates through every interaction, as he took the time to understand our specific needs and the historical significance of our row house. His knowledge and appreciation for architectural styles were evident, and he expertly guided us through the process of selecting the perfect cornice design that would seamlessly blend with the existing aesthetics. The installation process itself was a testament to Architectural Mall's expertise and professionalism. The team executed the project with meticulous attention to detail, ensuring that the cornice was not only structurally sound but also artistically aligned with the era in which our home was built. The level of precision demonstrated by the installation team was truly remarkable, and their commitment to maintaining the integrity of the original design was evident in every carefully executed element. What truly sets Architectural Mall apart is their unwavering dedication to customer satisfaction. Sergey's personalized approach and transparent communication throughout the project were refreshing and reassuring. He kept us informed at every step of the process, providing updates and addressing any questions or concerns we had. This level of transparency fostered a sense of trust that is often hard to come by in the construction industry. The end result exceeded our expectations in every way. Our new cornice is not merely an addition to our home; it is a work of art that enhances the charm and character of our row house. Every intricately carved detail and precisely placed element speaks volumes about Architectural Mall's commitment to craftsmanship and historical accuracy. In conclusion, I wholeheartedly recommend Architectural Mall to anyone seeking exceptional craftsmanship, a deep respect for architectural history, and a seamless blend of traditional aesthetics with modern functionality. Sergey and his team have not only transformed our home's exterior, but they have also enriched our appreciation for the history and beauty that architecture can bring to our lives. With Architectural Mall, you're not just investing in a renovation—you're investing in a piece of history that will be cherished for generations to come.

  • 5/5 Doug G. 4 years ago on Google
    We recently completed a large complex project with over 400 different pieces, several different custom shapes and a custom color match. Sergey and his team were quick to respond to help us complete our job on time and on budget.

  • 5/5 Mr. X. 3 years ago on Google
    Our experience with Architectural Mall, Inc was very positive. From the initial estimate to the completion of the project, everything went smoothly. The work was done professionally, and they left the work site spotless. We were pleased with the outcome and have no complaints.

  • 5/5 Eduardo C. 2 years ago on Google
    Our house is 150 years old with significant deferred maintenance making this project very challenging. The issues encountered were addressed professionally and competently and the results speak for themselves.

  • 5/5 Andrew T. 1 year ago on Google
    We had tried to find a Doric column to match the others in our living room. Until we spoke with Sergey at Architectural Mall we had been unsuccessful. Architectural Mall rescued us when we were close to giving up our search. Our requirement was for a half-column to match our other architectural columns would be used for a heavy marble sculpture. All of our requirements were handled perfectly from design specifications to production to delivery. We’re thrilled with the personal attention and willingness of Architectural Mall and Sergey for making possible what we’d thought was impossible.


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