I went to order food at their store today, and the service attitude of the girls at the front desk was very poor. I was being scolded loudly throughout the communication process. When I asked her which soup bases were not spicy, she didn't even bother to say anything, but just pointed to the menu for me to read. I first ordered a tomato soup base set B, and then wanted to order a tonkotsu soup A set, she immediately interrupted me impatiently and said: "So do you want tomato or tonkotsu soup?" I replied that both Yes, she said, "Then you have to come one by one, and order what staple food you want first." I just came for a meal, and I didn't expect to be so disgusted. Maybe the front desk lady just hates her job, but innocent customers shouldn't be used as a punching bag while spending money.

My favorite soup spot in Bayside. Best fresh pork bone broth. Fresh meats and ingredients, friendly staff and chef. Highly recommend.

This location was pretty mediocre. The service of the Brooklyn one was definitely better and in Brooklyn they use actual dishes and silverware rather than one time use spoons and chopsticks which I’m not a fan of. It’s a smaller shop so there’s less space and it’s seat yourself with maybe 4 tables and a bar seating of 5-6 people. They didn’t give us the tray when we usually have it to eat from/put our utensils down while we eat. But everyone else kept their trays so it was a bit confusing as to why. They took the plastic bowl off the tray and took it away. The portions are a bit smaller since it is served in a take out container but still the same food! Still love the food, just different ambience from the other two locations as it’s the smallest and in Bayside so it’s a bit further.

Could work on service but the food was great and the atmosphere was extremely clean. Price point was perfect and the spice level was just right for someone who doesn’t like mala xiang guo too spicy.

Food is pretty good if you don’t want to go all the way to flushing to get malatang… not as much ingredients as flushing but not bad. Service is not that great

The food is so delicious here! I’m a big mala tang person and I live far away from flushing, but this is the perfect place to go to to get my fix and to not go out of my way. Would highly recommend!

The environment is very friendly and fitting. The staff are very nice and helpful. Food was overall great for its price.

Really good mala tang and dry pot place for people who want a quick bite! Their packages make it super easy to choose!