Probst Auto Body, Inc. image

Probst Auto Body, Inc.

Tire shop Auto body shop

One of the Top rateds in Dieterich


Address

101 Norb Ave, Dieterich, IL 62424, United States

Website

www.probstautobody.com

Contact

+1 217-925-5331

Rating on Google Maps

4.90 (291 reviews)

Open on Google Maps

Working Hours

  • Sunday: (Christmas Eve), Closed, Hours might differ
  • Monday: (Christmas Day), Closed, Holiday hours
  • Tuesday: 8 am to 5 pm
  • Wednesday: 8 am to 5 pm
  • Thursday: 8 am to 5 pm
  • Friday: 8 am to 5 pm
  • Saturday: Closed

Featured Reviews


Frequently mentioned in reviews: Probst (8) insurance (7) Auto (7) process (6) Body (6) Karla (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Jerry R. 1 year ago on Google
    I am extremely picky when it comes to this car and probst exceeded my expectations with the paint repairs and attention to details. The specific parts I requested for the front they not only found but matched perfectly on the rear. Again blown away with the paint matching. Not to mention the customer service and polite friendly and knowledgeable staff. You can tell they take training seriously there. They have not only gained a customer for life but earned a customer for life. Honestly 5 stars isn’t enough.
    1 person found this review helpful 👍

  • 5/5 Kim B. 4 months ago on Google
    The girls in the office were amazing. They helped each step of the way through the insurance and repair process. Their communication kept me informed at each step. The repairs were done with excellence, and my Jeep returned to me super clean!!! I would recommend Probst Auto Body to anyone needing body work!!!

  • 5/5 Shelbi W. 1 year ago on Google
    Probst Auto body fixed my car and had it back to me in no time! They took care of the insurance side of things and made sure everything was seamless during the process. Highly recommend them!!

  • 5/5 Gayle W. 9 months ago on Google
    It's difficult to express how impressed I am with Probst Auto Body. For quite some time I had procrastinated about getting the front of my VW Beetle repaired from the result of tangling with an overgrown possum. I was simply dreading the hassle of estimates, dealing with the insurance company, and having to rent a car. Enter Karla Slifer. I filed the initial claim online which was a pretty simple process but I was expecting having to make several phone calls or emails. Nope. Karla handled everything. Probst had a very nice van right there that I was able to rent (at a very reasonable price) so no hassle about a rental car. Karla called me once to update me on the claim and a few days later I got a call saying my car was done. And it was PERFECT! Thank you Karla for making this such a great experience. And thank you Probst Auto Body for making my little VW Bug beautiful again!

  • 5/5 lisa b. 1 year ago on Google
    I hit a deer on driver front side. They did a wonderful job on my car “Mario”. Carla was able to get me a rental the next day from Decatur. My insurance company said it would be 6 days bf I could get a rental and didn’t seem to care that I was a 1 car owner. I couldn’t go without a vehicle because I was traveling to Springfield 2x a week. I will recommend Probst Auto Body to everybody!!!

  • 5/5 Vicki G. 6 months ago on Google
    They took care of everything from Insurance to loaner car, great communication during the whole process and did a wonderful job on my car I would highly recommend.

  • 5/5 Lindell H. 1 year ago on Google
    I am pretty picky about my "21" Cherokee High Altitude and when a deer took out my grill, hood, and associated furnishings I knew that I wanted an authorized Jeep repair facility to perform the work. A quick search turned up Probst Auto Body, a local repair facility recommended from the corporate website. One call and they pretty much took over the rest of the repair from dispatching a tow, dealing with the insurance companies, and keeping me regularly informed of their progress. Their detailed and professional estimates resulted in no pushbacks from the insurance company. The finished product is exceptional, paint match/finish and body alignment are superb. All of the staff that I dealt with were always friendly and helpful. I highly recommend this business and appreciate their fine service.

  • 5/5 Meagan M. 1 year ago on Google
    Very pleased with Probst Auto Body in Dietrich, IL! The absolute best auto body shop experience I have had! They are prompt and keep you informed. You never have to wonder what’s going on with the process. They go above and beyond to make your experience as easy as possible. You are treated like Family. Karla was wonderful! If I didn’t have a call from her, she would email me. She was with me every step of the process. My car had to have a lot of work due to an accident caused by another party. The other parties insurance was awful. I had one bad run in after another. Karla was so helpful and eased a lot of my stress. Everything was done as efficiently and quickly as possible. My car looks fantastic and I have had no issues with it since having it back. They also offer a 100% lifetime guarantee on service/parts. I will never go anywhere else! Thank you guys so much!


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