5/5 N R. 1 year ago on Google
Let
me
just
say
first
and
foremost,
I’ve
never
experienced
customer
service
the
way
I
have
at
T&A.
The
man
I
bought
my
car
from
had
had
them
fix
it
back
when
they
were
in
Sachse,
so
when
I
hit
a
cone
and
needed
to
have
a
parking
light
replaced,
I
drove
out
from
Irving
to
them.
They
were
entirely
honest
with
me
as
to
cost
and
super
affordable.
They
didn’t
try
to
upsell
me
into
replacing
my
bumper
too,
but
gave
me
a
quote
if
I
wanted
to
do
it.
My
A/C
was
on
the
fritz
so
they
added
freon
for
me
super
affordably
and
looked
over
everything.
When
I
had
a
minor
accident
in
Greenville,
TX
recently,
I
considered
paying
a
tow
truck
to
tow
to
Sachse,
but
wasn’t
sure
I
could
justify
it.
Prayed
before
I
Googled
local
body
shops
near
me
and
saw
T&A
Collision
show
up.
I
thought
I
must
not
be
remembering
correctly
and
this
couldn’t
be
the
same
place
since
they
were
in
Caddo
Mills
now.
When
I
called,
Josh
remembered
my
car
and
what
they’d
done
to
it,
even
though
it
was
a
few
years
ago.
They
offered
to
pick
it
up
if
needed,
but
because
they’re
open
till
6,
I
was
able
to
have
my
car
towed
out
to
them.
They
called
me
the
next
day
with
a
rough
estimate
for
a
quote
and
called
and
texted
with
updates
whenever
they
had
them.
I’ve
never
had
such
a
communicative
or
responsive
experience.
They
work
with
insurance,
but
since
I
paid
out
of
pocket,
they
were
able
to
split
50/50
with
Zelle
and
my
credit
card.
When
I
brought
my
car
to
them,
the
suspension
and
front
bumper
and
fender,
wheel,
and
door
all
needed
serious
help.
I
had
them
look
over
the
entire
vehicle
and
fix
anything
they
could
find.
They
also
replaced
my
curtain
airbags.
My
car
has
never
looked
better
and
the
cost
was
almost
half
of
what
I
was
worried
it
would
be.
They
were
willing
to
repair
parts
individually
and
offered
to
just
fix
whatever
I
needed
rather
than
pushing
me
to
do
everything.
As
a
young
single
woman,
I’m
usually
a
little
wary
of
mechanics
and
car
salesman,
as
they’ll
often
misquote
and
overprice
services
in
an
effort
to
profit
off
of
me.
I
have
never
felt
as
safe
and
comfortable
with
a
mechanic
as
I
have
T&A
Collision.
I
hope
I
don’t
need
to
have
my
car
worked
on
in
the
near
future,
but
if
I
do,
I
already
know
I’ll
be
right
back
here.
I
can’t
recommend
them
enough.
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