Featured Reviews


Frequently mentioned in reviews: management (7) time (6)
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  • 4/5 Betsy N. 2 years ago on Google
    university center is a very nice facility, I was impressed when I arrived. (Ps please choose me to win the Cubs tickets:P) the people are great and the security makes both myself and my family feel comfortable
    6 people found this review helpful 👍

  • 1/5 Vian S. 4 months ago on Google
    I’m staying here for my freshmen year and I have to say I’m very disappointed. Of course there are a few exceptions, but for the most part, the staff is exceptionally rude and unhelpful. This includes staff in the management office, market, and the cafeteria. Speaking of the market, a lot of items don’t have price tags! Most students are on meal plans with a weekly $25 to spend and purchasing items at the market involves a lot of guessing and discarding items from your cart. This could easily be resolved by adding price tags to all the items in the market and frankly, I don’t think that’s too much to ask. When I first moved in, I tested the key to my closet door and it wouldn’t fit. I told the management about it and they said they’d make a brand new key for me and email me in a couple of days when it’s ready. They never emailed me. So after more than a week, I went down to the management office and there it was on their desk. They had it this whole time and never even bothered to notify me. I took it and tested it again. It didn’t fit. I waited all this time for another key that doesn’t even fit. This time, I put in a work order so maintenance themselves could look into the issue for me. The key was missing a few cuts so maintenance very quickly went and fixed it for me. It did work…until I tried it before leaving for break and it got stuck in the key hole. It won’t budge out. I had to fly that very day for break so I couldn’t be bothered to attend to the key, but this is really annoying and frustrating. It’s been 3 whole months and my key is still not fixed. Is that hard to make a key?? This is ridiculous. Now let’s talk about the elevators. I don’t think I’m the first to say they’re ALWAYS broken. One time, there were only two functioning elevators and you can imagine how that went. If the elevators are constantly out of order, I feel like someone should do something about it. But alas, the management would rather invest money in unwanted renovations than fix the elevators. Currently, they’re building a new fitness area sponsored by Planet Fitness. It’s going to be a membership program so it will not be part of the resident amenities, but because of the renovations, they’ve shut down the music practice rooms, relocated the fitness center to a small private dining room, and relocated the business center to the only study space room that is somewhat soundproof for the rest of the year. There is no longer any quiet spaces for students to work and practice and it’s all because the management wants to profit from this new Planet Fitness partnership. Point in case, if you’re going to college at one of the affiliated colleges of the UC and you have to choose between living at the UC and having your own apartment, get an apartment. The management doesn’t care about its residents just as long as they can make money from us college students and our families. I’m very disappointment in the management here at the UC and I definitely won’t be staying here after the spring semester.
    1 person found this review helpful 👍

  • 4/5 Alpaca_ 4 months ago on Google
    Really great place! The amenities are really cool, and it's really close to all my classes. The only gripe I have with the place is that the computers in the media lounge never seem to work. Other than that, it's wonderful! Definitely living here again.

  • 5/5 Ana J. 8 months ago on Google
    The staff is super nice and friendly, specially Kristi who was quickly replying to my emails. She emails back within a reasonable time and she's very thorough with her answers. As a new (transfer) student living at UC for the first time, she did a great job at addressing my concerns. Thanks for all your help Kristi!

  • 1/5 Vegas B. 5 months ago on Google
    Absolutely hated living here. You are treated like a child with the ridiculous rules and policies they enforce. I’m sorry, am I not paying YOU a ludicrous amount of money to look after ME? Why are we spoken to in such a derisive and infantilizing manner? They will barge into your apartment with no warning if they “suspect” rule-breaking. It’s like a prison and I counted down the days until I could leave. Your front desk security staff hate their jobs and use any opportunity to take it out on your paying residents. There is no excuse for how you openly treat your residents with disdain. Don’t ask me to get in touch, I never want anything to do with this mismanaged catastrophe again.

  • 5/5 Lori L. 8 months ago on Google
    We have had a wonderful experience working with Kristi. She promptly responded to both emails and phone calls. So great to be able to speak to a person instead of back and forth emails and, sometimes, no response at all. Thank you Kristi for assisting us with some of our concerns!

  • 5/5 Neffer K. 7 months ago on Google
    Jameel and Mia were absolutely wonderful. I was AMAZED at how efficient and organized the move in process was. Even the large carts we were able to use made this move in way easier than we expected. You all shaved so much stress of of me as a parent and I’m so grateful for the entire UC team. Thank you for showing us our children are in good hands. It’s appreciated.

  • 5/5 Edward H. 8 months ago on Google
    Kamryn and Hailey are the absolute best. Super responsive and very efficient at their jobs. Not sure what they’re being paid but I know for a fact they deserve more. Security unnecessarily strict id argue but those two front desk girls are superb.


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