I recently found some parts on line that looked like they would work for my car. I called and spoke to Christa who indicated that they parts were coded as being in good condition. I mentioned the concern I had as it is a known concern for these parts. Before shipping out, she assured they were checked and it was determined that they had they same issue for what I was looking to replace. I was called immediately and advised these would not be a smart purchase and the order was cancelled and I was immediately refunded. This level of service and concern for doing the right thing is not always easy to find these days. I want to thank Christa and Conrad's for operating so reputably.

Worked with Krista at Conrads, she did a great job finding us our parts we needed asap!! We were very impressed with her knowledge and professionalism! Great parts, super price!!

I ordered a transmission from conrad's auto salvage through ebay. After two weeks of answering questions about the vehicles they had not shipped the transmission yet. When I called to inquire about it a supervisor named. Jenny advised me that my order was not gon to be shipped because the van did not match. When I told her to refund the money she got rude and hung up on me. When I called back she informed me that I would not be getting a refund nor my transmission. Stay away from these scam artists.

Outstanding service and customer satisfaction I'll do business there again

I was looking for a few parts that aren’t very common, a couple brackets for a vapor canister on my Honda CR-V, and hadn’t had any luck anywhere else. I was pleasantly surprised to find out they had the brackets, and when I got there, they not only gave me the brackets, but the canister and everything on it as well, so I didn’t have to order all the little clips and lines and couple wires that went with it. They did all this, and only charged me for the brackets, saving me money as well as the time I would have spent sourcing parts, and I am thankful for that. Outstanding customer service.

Conrad's can be very busy, so PLEASE CALL FIRST before dropping in unexpectedly, like I did after a 1-1/2 hour drive, to find the entire sales staff busy taking phone & online orders. After a brief wait, a sales woman(?) verified my part was in inventory, and cautioned it may be awhile before she could find someone to pull the part. Knowing how busy they were, I was happy not to be going home empty handed. After a reasonable wait, my part was brought in and it was in much better condition then the online image and the cost was reasonable. The sales woman (failed to get her name) was professional, knowledgeable, courteous and provided me a fantastic customer service experience. I will definitely be a repeat customer.

great please friendly, helpful and reasonable prices.

I having buying my parts from Conrad's for over 20 years and will continue. Friendly staff and make sure you get your parts in a timely manner.