1/5 Justin L. 4 years ago on Google • 80 reviews
I
wish
I
could
choose
zero
stars.
This
office
values
their
time
far
beyond
the
health,
welfare,
and
convenience
of
their
patients.
Appointment
#1:
We
called
10
minutes
prior
to
the
appointment
to
let
them
know
we
were
held
up
due
to
traffic
and
would
be
a
few
minutes
late.
They
said,
"no
problem
as
long
as
it's
no
more
than
15
minutes."
We
got
there
exactly
14
minutes
late
and
were
notified
the
appointment
had
been
canceled.
Appointment
#2:
We
rescheduled
the
above
appointment.
My
daughter
ended
up
in
hospital
on
the
day
of
the
appointment,
so
we
called
and
canceled
the
appointment.
"No
problem,"
they
said,
and
we
rescheduled
for
1/27/20
at
3:00
pm.
On
1/27/20
at
2:56
pm,
I
received
a
certified
letter
from
Dr.
Acevedo
letting
us
know
"due
to
multiple
canceled
and
missed
appointments...
I
can
no
longer
provide
medical
care
to
you."
My
wife
and
daughter
were,
obviously,
already
at
the
office
discovering
the
receptionist
had
no
record
of
their
appointment
because
it
had
been
canceled
by
the
office
without
notifying
us
(other
than
mailing
out
this
letter
four
days
prior.)
We
canceled
ONE
appointment
BECAUSE
OF
AN
UNEXPECTED
HOSPITAL
STAY,
and
wasted
our
time
and
gas
going
to
TWO
separate
appointments
wherein
the
office
refused
to
see
us.
Absolutely
unconscionable
behavior
for
medical
professionals,
and
based
wholly
on
the
value
they
place
on
THEIR
time.
Obviously,
though,
their
patients'
time
--
not
to
mention
health
--
are
of
no
concern
at
all.
Don't
support
them.
There
are
plenty
of
other
doctors
nearby
who
deserve
your
money
and
respect.
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