Featured Reviews

Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 J. M. 1 year ago on Google • 11 reviews
    Extremely polite and well mannered crew who handled my business efficiently, quickly and professionally. I highly recommend this business for your automotive needs. Thanks guys!
    2 people found this review helpful 👍
  • 5/5 Steven A. 1 year ago on Google • 43 reviews
    Had some transmission shifting issues, and failed inspection for check engine light. It wound up being a few worn out cables, Charles and crew were able to schedule and appointment, and complete the work on time, and at a fair price! I will be a steady customer going forward when I need something repaired promptly!
    1 person found this review helpful 👍
  • 5/5 Alexandra H. 1 year ago on Google • 7 reviews
    Charles and his crew are incredible! Everyone is very approachable, patient, and kind. I've been there twice now and I'm not going anywhere else after the amazing service I've had. I'm so thankful my sister recommended them to me!
    1 person found this review helpful 👍
  • 5/5 B H. 1 year ago on Google • 5 reviews
    This place has amazing customer service! Charles helped us to get a temp tag in order to us to drive back home to Idaho. Very friendly, quick and professional. He helped us with all our concerns and had us on our way. We definitely will be coming back! Highly recommend!
    1 person found this review helpful 👍
  • 5/5 Inf1 D. 2 years ago on Google • 20 reviews
    I was told they would register a car that I had purchased elsewhere so I wouldn't have to spend the day at the dmv. I was in and out within about half an hour with a new registration and plates. It was simple and so much better than the dmv! The guy working was very nice, knowledgeable and efficient. The inside was clean and very nice as well.
  • 5/5 Charles S. 2 years ago on Google • 7 reviews
    Great experience trading in our car for a used Subaru. Friendly, efficient service. John, Brit and the whole team made the complicated process seamless. Highly recommend!
  • 5/5 Gabriel R. 1 year ago on Google • 1 review
    Charles took care of me when I really needed it! Definitely one of best customer experiences that I have ever had with a garage. I would highly recommend Northwest to anyone!
    1 person found this review helpful 👍
  • 5/5 Brandi R. 1 year ago on Google • 1 review
    Hands down best DMV experience ever! I won’t ever go back to the DMV unless absolutely necessary. Very professional and helpful. Highly recommend!!
    1 person found this review helpful 👍
  • 5/5 Dillon R. 1 year ago on Google • 2 reviews
    Excellent service and help registering my new car from Charles, I know where to go when it's time for the next one!
    1 person found this review helpful 👍
  • 5/5 Jeffrey G. 1 year ago on Google • 1 review
    Rich and the guys really helped my son and I out. We were doing some work in the area and we stopped to get a quote on some tires and brakes- they were able to get both vehicles done while we were roofing a house up the street. Great prices- communication- and service. Highly recommend!

Call (860) 824-4000 Open on Google Maps

Amenities

  • Payments
    • ✓️ Checks
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Oil change
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping


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