As a frequent customer of the Sherrills Ford UPS Store, I am consistently impressed with the level of service provided by Nelson and his team. Their attention to detail and customer-focused approach is unparalleled in the industry. From shipping and postal services to printing and freight, this UPS store offers a one-stop-shop for all of my business needs. The staff is knowledgeable, friendly, and always willing to go the extra mile to ensure that my packages are properly shipped and delivered on time. One of the key reasons I continue to choose this UPS store is due to the exceptional leadership of Nelson. His dedication to providing exceptional customer service is evident in the way he interacts with customers and trains his team. He consistently leads by example, and his team members reflect his commitment to excellence. Overall, I highly recommend the Sherrills Ford UPS Store for anyone looking for a convenient, reliable, and customer-focused business services provider. The team, led by Nelson, is truly a standout in the industry and sets the bar for exceptional customer service.

They are so friendly!! This is a WILDLY difference experience than the store at 16/73. I drive here even if its out of my way because they are so kind! The store is clean, theyre fast and always seem to be in such great moods.

So glad to have this new business here! Now we don't have to drive to Mooresville for UPS service. Yay! Very helpful staff. Great place to handle your Amazon returns. Super easy!!! Very clean and organized store. Lots of helpful services offered. Very easy to park.

Notary did a great job helping us sign and mail our closing documents for our first home (we did a mail away closing). Professional & helpful!

Great store, clean, and super organized. Friendly staff took care of my needs quickly and got me out the door with zero issues! These guys know how to treat a customer.

Very friendly, nice & helpful! I had multiple components to send back to Spectrum and Nelson had it all scanned and boxed in no time. He was patient and made this process quick! This will be my go-to UPS store for all my packaging & printing needs.

Customer service is very good here!! I had a situation where I needed to ship something very fast and Marcus the owner was very helpful in getting it to where I needed it to go. Plus, it was the cheapest place around to ship!! Love good deals and great customer service.

Please be cautious using this store. Not all employees are trained properly. I ordered a phone through my cell phone provider and one of the employee's answered a phone call and rerouted my new cell phone to Miami, FL (800 miles away from original delivery location). The person on the phone per the employee had a thick accent and sounded like a man (My name is Lauren). That employee accepted a prepaid label via a bogus email address and shipped my package out the same day. The Employee did this without verifying identity or seeing/speaking to me in person. Now if you have worked in customer service before you know the no.1 rule is no changes over the phone. This employee made a giant mistake that could have costed me over $1000. Fortunately, my phone provider took care of me. The manager was helpful in the aftermath, but regardless this is major error, and no number of pleasantries will repair this store's credibility.

Super friendly, knowledgeable and helpful. The staff took the time to make sure my transaction was handled correctly. They didn’t mind that it took a little longer. Great experience overall!

It is very convenient that this store is open in Sherrills Ford. As an added bonus the owner and employees are friendly people with fantastic customer service… what a concept. Also, the automatic door makes it so nice when bringing in heavy packages, kudos on the upgrade. 👍🏻