5/5 Brian L. 9 months ago on Google • 1 review
Outstanding
experience
buying
a
pre
owned
Cobalt
R7
from
Lake
Norman
Marina.
This
was
a
first
class
experience
from
beginning
to
end.
Palmer
was
an
extremely
attentive
and
knowledgeable
sales
rep
and
very,
very
responsive
via
text,
email,
and
phone
before,
during,
most
importantly,
after
the
sale.
Jason
in
finance
was
top
notch
as
well,
and
David’s
expertise
during
the
sea
trial
was
greatly
appreciated.
The
most
notable
thing
I
can
say
about
the
LNM
experience
was
that
as
I
shook
Palmer’s
hand
to
make
the
5
hour
trip
back
to
Virginia,
he
stated
if
any
issues
came
up
with
the
boat
they
would
take
care
of
it
and
at
this
price
point
they
were
not
going
to
send
me
out
of
the
door
with
a
“
you
are
on
your
own”
handshake.
Well
I
can
emphatically
state
LNM
made
good
on
their
promise
when
we
had
some
issues
come
up
on
the
first
weekend.
Palmer
and
Randall,
the
service
manager,
coordinated
to
get
the
boat
picked
up
the
next
day—10–hour
round
trip,
repaired
and
sea
trialed,
and
returned
to
me
within
a
week,
another
10
hour
round
trip,
all
FREE
OF
CHARGE.
So
when
I
say
that
Lake
Norman
Marina
is
a
first
class
operation
from
A-Z,
I
really
mean
it.
To
all
of
the
professionals
at
this
establishment,
my
family
and
I
say
thank
you!!
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