The absolute worst customer service experience I have ever encountered. Carla, who works upfront, became immediately hostile with me and my partner when I came to pick up a package. She had a horrible, vile attitude and when my partner told her that she didn't need to be disrespectful, she started yelling at us to leave the store. This is, by far, my worst experience at any establishment whatsoever. Carla does not deserve to work at this location, or any location whatsoever. I will be putting forwards a complaint with the UPS company. It was unbelievable.

Extremely happy and beyond satisfied! Sold 2 lamps on ebay that were extremely fragile and sold for a huge chunk of change. Decided to use ups so they could package them and insure them and my customer was very happy with the packing job and speed. If even one and I mean one of those lamps got damaged I would have been in the hole over a grand not including shipping. The staff here did an outstanding job and I owe them a lunch or dinner. Thank you

TERRIBLE CUSTOMER SERVICE - FAILURE TO PICK UP PACKAGES ON CAMERA! Can't be reached by phone either. Just awful.

Wanting all my friends to know that if you need help in the UPS store in Sidney Ohio, just ask for Mitchell. He's helped me several times with making copies for my class reunion. You can tell him what you want and within minutes he's completed the task. Huge thanks to Mitchell!!

I worked for a company for 44 years that pushed customer service above all. I have used this store a few times and always had great service. This time I had a new fellow. Needless to say I sure did not get that service this time. I believe he either needs some customer service training or find another job .

The UPS Store in Sidney has always been Great to us! We've never had a problem with our packages being delivered or packed up for us. If they say it's going to be delivered on time, it is!! Love Rick and Sarah. They've been wonderful to us. Wouldn't go anywhere else.

Been awhile since this has happened took modem a and a wifi system from spectrum to send it back because went with a new carrier gave the gut the postage return and the devices didn't have a box so I was going to buy a box and he said they would take care of it he took the wires off and thru the device into a US postal container like it was nothing if he did that in front of me what is he doing with othe customers stuff there's always fed ex at Walgreens in sidney becareful of this place

The staff is always friendly and helpful! Our boxes always get shipped out in a timely manner. I have never had an issue. The UPS Store is the way to go if you ever need to get anything shipped!

Very friendly, helpful, kind staff to help with any project. I enjoy printing after hours with a special way to get in the store, when I don't have time during the day. They are also excellent for helping me to send items UPS, and what the costs will be. Rick is so friendly!

I absolutely love our local UPS Store! I use them for small batches of professional printing. The staff is so knowledgable and helpful. I have never been disappointed with anything I've had printed. Plus, they are so quick!