Featured Reviews


Frequently mentioned in reviews: tour (10) driver (8) time (7) great (7) accommodations (7)
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  • 5/5 Christine G. 3 years ago on Google
    Seeing Pike’s Peak without having to do the driving is the way to go. Gray Line Tours was awesome! We had an experienced, knowledgeable driver. I would do this again.
    1 person found this review helpful 👍

  • 5/5 Peg McCarthy (. 2 years ago on Google
    Bring your flannel shirt and water! Breathtaking vista's amid on-going construction. But well worth the time!
    1 person found this review helpful 👍

  • 5/5 Sarah B. 5 years ago on Google
    My dad and I took a bus to the Pikes Peak summit. Mr. Miller was our driver. He did an excellent job! He knew a ton about the area. He navigated the curvy mountain roads very well. The views were great. The only issue was the chairs on the bus- they were in an odd reclining position and I constantly felt like I was slouched or sliding out of my chair. Overall, this was a great experience and I recommend it!
    1 person found this review helpful 👍

  • 5/5 Shelli H. 5 years ago on Google
    So glad we took this bus trip to the top of Pikes Peak! The ride was so comfortable, and the driver was awesome! So informative and caring. I always felt safe during the whole 4 hour trip. We could sit back and enjoy the scenery without worrying about the driving! Thanks so much to our driver Tom. We highly recommend this company!
    1 person found this review helpful 👍

  • 3/5 Rebecca H. 4 years ago on Google
    Our tour guide, Miller, was EXCELLENT!!!! I would take this tour again, except that the time at the top was so short. There has to be a better option. Find a geek who can set up an algorithm to allow passengers to chose their return time. I WOULD'VE PAID EXTRA $$$ for more time at the top. The ride up was FUN!!! Would give a full 5 stars just for the excellent service at the counter inside-so friendly & accommodating, and our amazing tour guide, a natural teacher of geology, botany, history, geography, photography, and so much more! SKIP THE DONUTS!!! Getting through the line was miserable. Paid for 2 coffees and there was barely enough coffee in the pot for one cup. After 5 minutes, I went to the back kitchen where staff was chitchatting and asked for more coffee. Waited a few minutes and left. Will write a separate review of the gift shop/restaurant. Decided to pass on the coffee and get outside to see the top of the mountain for our remaining five minutes. No time to take a picture! The bathroom wait at the depot was frustrating for our party of five, and the rest of the people getting ready to depart. Were it not for the excellent guide and the lovely man at the counter, I would give Grayline 1 star on this for hurrying their passengers through like cattle.
    1 person found this review helpful 👍

  • 5/5 Meagan Z. 3 years ago on Google
    We booked a driving tour to the top of Pikes Peak on the night before we wanted to go. All the staff was friendly on our arrival for the tour. Our bus driver was Excellent, capital E. He was a former middle and high school teacher and made the climb up very entertaining, even given some traffic backup at tollgate. He was also a very safe driver, and his great handling of the large vehicle made me REALLY glad that we didn't attempt the drive ourselves. The drive down was a little scarier because it was a bit faster, but we still felt very safe. The "lecture" on the way down was also interesting, though less about where we were and more about the general world. I forgot to ask what subjects he taught, but I do recall that his father was a geologist, so his knowledge seemed very deep and layered. Highly recommend.
    1 person found this review helpful 👍

  • 5/5 J A. 5 years ago on Google
    This was a great experience, the drive was awesome and felt fully confident in the driver. I loved the stops along the way. We were able to take pictures of great views, animals and hear the story of pikes peak. Awesome tour bus and from someone who is deathly afraid of heights I would definitely recommend using them instead of driving the crazy roads.
    1 person found this review helpful 👍

  • 5/5 Carlos C. 3 years ago on Google
    Great time! Scary and fun ride up. Loved all the historical accounts on the way back down too. And the donuts were great!

  • 1/5 jkw321 *. 4 years ago on Google
    Does not guarantee FDA reasonable accommodations for confirmed documented medical disabilities. In response to owner below, Yes: 1. We requested the accommodation within the text box on the ticket purchase site. There is no mention on the website for need of externally written documentation, as we would have been readily happy to supply. 2. We spoke directly with a representative at the tour center and expressed our concern and requests, informing her that the children receive these accommodations at school for this condition. We were not asked to provide any documentation. We were simply informed that "accommodations cannot be guaranteed". 3. We spoke directly with owner. He never asked for any documentation and instead informed us that he would "not guarantee accommodations" and stated that we should simply not attend the tour. 4. Full accommodations were not received. One of the children had negative outcome from the trip. My suggestion to the owner, is to either accept people's medical disabilities and requested accommodations as stated in the accommodation box or have a standard attachment required along with specified documentation necessary to fulfill that request on your website. Also be courteous, and ask the customer to explain their needs and try to find something that might work, rather than jumping to, "No, accommodations are not guaranteed". Our Driver was exceptional in his driving skills, tour information and people skills. He asked about our needs and tried to address them within his control reasonably. He even drove to try to accommodate some of our needs.

  • 5/5 Carol B. 5 years ago on Google
    Wonderful people at the Depot and a great, local, informative driver. Well worth the money. I learned so much on this tour and couldn't have been happier. Gray Line always does a good job. I'm a frequent user in cities all over the world.

  • 1/5 Nick M. 8 months ago on Google
    Company will send you an email and text message saying your bus will be delayed 40 minutes and then leave 5 minutes earlier than the original departure time as well as have costumer service gaslight you and say they they never sent anything to you even though 3 different people are at the bus stop for a bus that already left I recommend a different service like groom transportation or bustang


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Amenities


  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot

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