1/5 Kyle T. 6 months ago on Google • 5 reviews
This
place
feigns
importance
nor
does
not
respect
a
customers
allergies!
A
lot
of
room
for
opportunity
for
their
customer
service
and
follow-up.
We
ordered
the
salted
cabbage
and
bean
curd
soup
(Did
not
specify
it
had
shrimp
on
the
menu,
and
I
am
moderately
allergic
to
shrimp).
When
the
soup
came
out,
we
politely
asked
our
server
(bald
headed
guy)
if
they
could
change
the
soup
since
I
mentioned
I
was
allergic
to
shrimp.
The
new
bowl
of
soup
came
back
suspiciously
quick,
and
to
my
fear
when
I
was
halfway
thru
my
cup
there
was
a
little
shrimp
piece-
seems
like
they
just
scooped
out
the
shrimp
from
the
previous
bowl!
I
work
in
hospitality,
and
I
RARELY
complain
if
I
find
customer
service
in
a
place
I
visit
low-tier.
Of
course
when
our
server
stopped-by
I
let
him
know
of
the
situation
and
apologized,
however
no
follow-up
from
him
after,
did
not
even
ask
how
I
was
doing
if
I
am
having
allergic
reactions
(or
dying!).My
friends
noticed
he
spoke
to
a
lady
in
a
suit
and
another
server
in
glasses,
because
all
three
of
them
were
looking
at
our
table,
and
we
thought
there
would
be
a
follow-up
from
them,
but
nope!
Did
not
even
comp
anything
and
charged
us
the
full
check.
I
only
had
mild
allergic
reactions,
itching
and
mild
swelling
of
my
lips——
BUT,
What
if
someone
else
is
SEVERELY
ALLERGIC
to
shrimp?
Do
better
Banana
Island
management!!
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