We just bought a 2023 Kia Sorento a few months ago. Overall, the purchase experience was good. But the service department has been a different story. My wife took our car in to get this screw removed and to have the tire patched which is free under the warranty. But the service department was trying to gaslight her, telling her that the screw was in the sidewall, that they couldn't patch it and she would need a new tire for $270! She told them it wasn't in the sidewall, that it was in the middle of the tire, and they acted like she didn't know what she was talking about. She said she had a picture of it, and at that point they said they could patch it. It's just sad that they would be so dishonest to costumers that buy their cars! We love the Kia brand, but I would not recommend this dealership. It is also very difficult to schedule a time for an oil change.

We are very thankful for their service and friendly support. We were needed car soon as possible and we stopped by this Kia dealer. Linc did his best to help us. In that day we left with brand new car and we were very happy, but sailer was not responsible by the end. We paid for car mats, but it’s never arrived. Sailer said it is not his responsibility and he wasn’t friendly to my husband. We called many times to parts office, but never heard from them again. I wish put five stars, but didn’t like their service. After car was sold they don’t care about costumers!!!!!!!!!!! Idaho Falls Kia place is best. I wish I bought car there!!!!!

James in the service department is doing an outstanding job. Quick, efficient and friendly. I had an issue with my dashboard blinking very randomly and he and the service department diagnosed the issue and fixed it almost immediately. I had taken my Kia to a different Kia dealership and they could not figure it out. James is an asset to the company. I do appreciate that every time I take my Kia for service they take the time to wash it! Good job James!

I appreciated the process of buying here at Kia south Jordan. Derek is a great salesman and made it a easy process and definitely hooked us up with a great telluride 2022 EX. He even got in our car and started cleaning up the scuff marks that the detail shop missed. Finance portion was easy with no issues. The only downside is the detail shop missed a lot of things

I had an amazing experience with my car purchase! From the moment I ordered the car a year ago I was contacted frequently and kept up to date when my vehicle would arrive. Almost 1 year to the day I received a phone call from Ellie so I drove down and started the process. From the moment I walked into the dealership everything went seamlessly!!! Both sales women were amazing along with the finance guy. Thank you, I love my new Telluride!!!

Came here to test drive a used Toyota without intending to buy but ended up trading in and couldn't be happier. Seth was super helpful and worked with me on getting into a great vehicle that I plan on keeping for a very long time. Everyone at the dealership was easy to deal with and I am very happy with my purchase.

My experience was awesome, from the phone call to inquire about cars on site, all the way through the purchasing process. The staff was welcoming, friendly and easy to talk to. Walked in and was able to go for a test drive and then went straight to pricing it out. Rocky is a pro cars salesman and relatable. He was helping a new hire, Sam learn the ropes. I felt very well taken care of, answered all my questions, it felt like they were there to truly help me not just sell a car. Due to some staffing the paperwork took a little longer, but everyone made us feel taken care of and they utilized that time to still do aspects of the process (just a little out of order) offered snacks and drinks while we waited and were very truthful about the wait. Very refreshing. After the experience I felt like the guys I worked with were long time friends. Highly recommend using this dealership.

Great experience, everyone who helped us was really friendly and answered our questions in a forthright manner. Car salespeople have kind of a reputation for trying to scam you, but I didn't get that impression from anyone here-- I think they were genuinely trying to make our experience as good as possible rather than just trying to make as much money off of us as they could. Definitely recommend going here, and special thanks to Mikah, Ross, and Erik for being so helpful

Great experience buying a new car for my daughter. Cameron Ross is a great person and good salesman - customer focused and great product knowledge. Ryan, the finance manager makes it super easy. Cameron spent at least 90 minutes with my daughter helping her pair her phone and get set up on all the automation and electronic features in the car. We purchased a Kia Sportage X Pro Prestige - the enhanced safety features are second to none. Highly recommend South Jordan Jerry Seiner Kia

My experience purchasing a vehicle from this dealership was probably the best I’ve ever had, and I’ve purchased many vehicles in the past. From my first phone call to the end of driving off the lot was amazing. I was greeted as soon as I walked in the doors and while I waited for the salesperson I spoke with, my family was offered drinks. We met with Ivan, and let me tell you, I cannot say enough good things about him. He is friendly, knowledgeable, and has a level of calmness about him where you don’t feel like you are being pressured or manipulated into anything you don’t want to do. He explained everything thoroughly and answered any questions along the way. He never once seemed annoyed or bothered by my kids being there and sometimes interrupting. Signing paperwork in finance was great. There was no unexpected increases in the payment that was given before going in. When I received the car, it had a full tank of gas, everything was clean and in pristine condition. Ivan took his time explaining all the features and safety mechanisms of the car. You could tell he wanted our experience to be good from the start to the end, and even after driving off the lot. I highly recommend this dealership and Ivan if you are in the market for a vehicle.

I love my Cadenza, but not real happy with the service I received recently. In April 2023, the car started shaking and zero power. I took it to Auto Zone for a diagnostic. They said it could be a fuel injector. After several attempts of calling Kia service, leaving voice messages to call me back, I was finally able to talk to a service rep. They told me to bring it in, but I’d need to leave it. Two day later and $185 I got my car back. I drove it to work and on the way home the problem started again plus the check engine light came on. I brought the car back to Kia and asked for a loaner car, but one wasn’t available so I had to rent a car. After 2-3 weeks and numerous test they were unable to find the problem. The good news was I would get a new engine and a loaner, after fighting for it. I was told to return the loaner in the same condition as I received it. This was the first of May. I finally car my car back this month - 5 months later. I detailed the loaner inside and out and filled the tank, just as I was told and because I have respect in myself. My car was filthy inside and out, the gas tank was empty, my back seat was laying on the floor and the 2 strips that go from the windshield to the back window are cracked and flaking, probably from sitting in the hot sun for 6 months. I also was told I needed to buy a new battery for $350 because mine no longer would hold a charge, I’m guessing because it sat, unattended, for 6 months. They were the ones who emptied my gas tank, my car was clean inside and out and the strips were perfect. I was told it would cost around $900-$1,000 to fix the strips. I filled the tank the following day and the gas smell inside the car was so strong I had to have all the windows down. Once again I called Kia and after several attempts to talk with a rep I finally got through and was told to bring the car back in. Once again I had to leave the car and was told 3 days later the gasket to the gas tank had to be replaced as it cracked when they were putting the car back together. Now my car seems to be running good, but my faith in Kia service is gone. Thank God I purchased the extended warranty outside of the $175 injector and $285 new battery (Auto Zone). I’ve gone to a few body shops for a bid to fix the strip and have been told they are surprised Kia didn’t offer to fix them or at least give me a discount since it was their fault this happened.

This was the first time I’ve had GREAT car buying experience. I worked with Mikah and could not have been more pleased. She was attentive and such a good listener. I felt she sincerely cared about me and my car needs. I was treated with respect the entire time and never spoken down to. Communication and customer service was top notch at all levels. As I worked with other employees through the process, I noticed that everyone seemed to genuinely get along and work together to achieve the best outcome for customers. I can’t imagine choosing any other dealership and HIGHLY recommend Jerry Seiner Kia in South Jordan.

Seth Zapata made it an easy purchase, went out of his way to help me. Bought a new car and it was not quite done with the Pre inspection and he got me a loner and even delivered it himself. Outstanding work from him. Dealer process was easy as well very friendly and helpful.

Greatest car buying experience you can find. Jerry Seiner Kia clearly creates a culture among their employees that makes people want to come to work. We worked with Link Van Allen on our EV purchase, Erik in finance, and Ahren. The entire team went beyond expectations to help us get the EV we wanted. I look forward to going back to the dealership every time now.

Our experience with this dealership service department has been terrible. We waited a month to get an appointment, bring it in to have a tested for the engine recall and we don’t hear anything for a week. When we do call, they say they will call you back with the results and they don’t call. We waited two weeks to learn the engine was not eligible for a recall which is very suspect anyway. We had to drive out there and wait for Derek to get back from lunch to find out anything. And then they want $10,000 to replace the engine. We’re certainly not impressed by Jerry Seiner Kia and their service department. And Kia seems to have real problems with quality. I certainly hope they’re building engines better now than they were in 2014. I’d advise staying away from any Kia built between 2010 and 2019 for sure. Generally though, buy a Toyota.

I was just about to purchase another BMW (my go to, favorite brand), when I decided to check out a used car on the Jerry Seiner KIA lot. 1) If you've been sleeping on KIA, you need to check out how far they've come. World class, competitive aesthetic designs + high quality engineering and reliability... and the bang for your buck price is incredible. --- I ended up buying a STINGER instead of the BMW (I've owned 5 different BMWs so this was huge for me to switch). I love everything about this car... especially what I paid for it.) 2) The experience at the dealership was great. The team at Jerry Seiner KIA is undeniably awesome. Link Van Allen was the sales rep who sold me the car; he's a real great guy and it was a pleasure to work with him. It's a cliche but he treated me and my wife like friends / family. A big, sincere THANK YOU to Zack Anderson, Link Van Allen and Eric in finance. -- You guys are all rockstars. The way we were treated from top to bottom will keep us loyal to Jerry Seiner as well as loyal to the brand. ... we'll be back soon to buy a TELLURIDE. If you're like me and your curiosity has finally gotten the better of you and you're ready to check out KIA, you won't be disappointed and I HIGHLY recommend you deal with this dealership. These guys really are great.

I had the great luck of having my truck's battery die stranding me on the freeway right next to Jerry Seiner Kia. I talked to Jose at the service desk and he hooked me up with Noah, a mechanic, who loaned me a crescent wrench so I could unhook my battery and bring it to the service center for a quick charge. They then offered me a refreshment and snacks while I waited. While I waited, I saw this gem of a charging station. This truly seems like a dealership that is thinking about the needs of their customers.

I bought a car from here a few months ago and had an awesome experience as far as car buying goes. Every time I needed to go in for something multiple people greeted us and made sure we were being helped. All of the staff we dealt with were super friendly. Our salesman Cam B. was very friendly and on top of communication. The finance guy was great and accommodating when I changed my mind on an add on. Everyone was great and made the car buying experience pleasant. I'm still happy with my new car!

Got my first my car from here, amazing my service. Seth helped us out and was amazing, not pushy at all I never felt pressured. Erik also helped us out and he was very nice and easy to work with. I recommend Jerry Seiner Kia South Jordan to everyone!

Had a great experience here! I swore off car dealerships years ago because of obnoxious sales practices. My last car purchase was made online. Jerry Seiner Kia went above and beyond and restored my faith in car salesman. Ivan is who I worked with and he was awesome! Straight forward, no messing around on price, no pressure to buy. Everyone I encountered was friendly, helpful and efficient. They even offered to buy me lunch. :) Thanks Ivan the Great! and thanks to all the staff who assisted.

Derek and Wade took great care of me when buying my wife’s car. The process was as seamless as possible and they went above and beyond to keep us happy when they didn’t need to do so! This was the 3rd car I have bought at this dealership and each experience has been enjoyable!

We had an awesome experience in purchasing our new 2022 Kia Sorento! Our salesperson, Matthew Howell, was outstanding in making our purchase go smoothly from start to driving off in our car! Took all the time to ensure we understood how all the bells and whistles worked! We were treated more like family then customers. Also thank to Wade and Erik for all there help with our trade and financing! Again thanks to Matthew, Wade and Erik for a very pleasant experience! Lynn

I worked very closely with Erik from out of state (CA). He was knowledgeable, honest and super helpful! Placed my order knowing I would have a wait but was overall pleased with how quickly the car arrived. Highly recommend; in fact I have shared the contact with 2-3 people so far!

We ordered a 2022 Kia Telluride and after 8 months of waiting, it was worth it. We knew when we placed the order, we’d have to wait, and even though it was longer than anticipated that’s not the fault of the dealer. Our salesmen, Drew and then Link, were great to work with. We live 4 hours away from dealership and he was kind enough to meet us half way to deliver the car to us. (We had a trade-in vehicle.) Link gave us a nice tutorial on the vehicle and answered all our questions.

Jerry Seiner Kia operates exactly how a car dealership should. They’re incredibly helpful, not pushy, and very interested in making sure you get the deal you’re looking for on a vehicle. We had been in contact with them for a couple months as we perused the used car market (before going through with a purchase) and they were outstanding in all interactions. I highly recommend working with them if they have the car you’re looking for.

My wife suggested Jerry Seiner Kia for a new car after my 2013 Toyota was totaled. I was not excited about a car payment, Ella and Wade made it incredibly easy and almost stress free. We went through the Costco Auto Program and I was pleased with the purchase price. New cars are hard to come by in the post covid economy, so I feel lucky to have found one. There was absolutely no pressure to buy and the payment plan is more than reasonable. So new car in the driveway and newly installed dash cam, I can hit the roads again! Thanks Ella and Wade!

I worked with Link in sales. I wanted the all electric Kia EV6, but they were 4-6 months out if I ordered one. He assured me there are some every month they get on allocation, sure enough in a little over a month he let me know they got a new one in, and close enough to the package and color combo I wanted. I was in and out in 3 hours. Their finance department was exceptional, and they made the process extremely easy and convenient. Great experience.

Jerry Seiner has been a place my parents have now leased two vehicles from. Wade is a family friend whom my family has known for over 16 years. Erik was super helpful. I had been waiting for my car for over 4 months and when it finally came in I was I admit eager to get it. Erik was very good at communicating via text message leading up to picking up my vehicle. He was kind, informative, and knowledgeable. Everyone working here is kind, fun, and willing to help.