Kinda hard to get to because it is downtown but seems to have some good information. My brother got their t-shirts here for their passport brewery crawl.

Excellent place! Super friendly and helpful!

Always a pleasant stop on first Wednesday Art Walk. A must to stop by !

The best place and service here <3

This place was awesome that atmosphere was electric and they staff was polite can’t wait to come back

Thank you for the info it will help me a lot. I heard wonderful music last night at the Florida Theater at the piano competition at the best place for acoustics in sound in town with the Jax. Jazz Festival opening. I had a lovely night. Thank you Jacksonville, FL for this free concert! God bless you.

The chat feature is a quick and easy way to get additional information!

I was able to get through to an agent and ask my questions. I was going to leave a message but an agent became available. I had searched through many web pages and had not been able to determine if there were any fees to enter William F Sheffield Regional Park, 3659 New Berlin Rd, Jacksonville, FL 32226. My last effort was to leave a message or chat. I was able to ask my questions on chat. An agent was quick to respond and answer my questions. I even received a web link which I had already been to 3 times. The experience was very good for getting answers but, I wish I had found the information somewhere on the web pages I had searched through prior to needing to chat with an agent. If the answers to my questions are on the web site, I have yet been able to find them. Thanks for the assistance.

Very friendly and knowledgeable online chat! Such a great resource for any questions you have about the city and its events.

I don't like how others gather together and come up with partial judgments here. At least I have had a great deal of that, beware though they could be scavaging for some fresh meat. Overall I would say Jacksonville is a cool place to live, a lot of friendly and welcoming people. But there is also the micromanagers and covert ones. Since I was raised here from a child, and from my childhood to adulthood has been pretty crazy and dosorderly...I wish I could start over though- I'd have no kids, and I'd be a single celibace person, I'd go right of to bible college after graduating high school to get to know all about Jesus Christ and His Father and Host. I would tour the world telling people about what I found in Jesus along with other Christian believers. But unfortunately I have the outcome of the disorderly and crazy so this can never be. But whoever reading this you should like Jacksonville!

All my questions were answered momentarily. My great respect.

I stopped in for some info during my first visit to Jacksonville. Paloma was super friendly & helpful explaining the area & offering her recommendations!

Monica is who I chatted with...she was very nice and prompt with information requested. Thank you, Monica, and continue being professional and proficient.

Excellent place to stop for information and assistance. The staff is very knowledgeable, friendly and helpful.

A complete waste of time trying to make a park reservation. Could not get to someone who could answer my call. The only one was thru a livechat and that person wasn't even to help either.

I had a few specific questions trying to plan a trip for a client that is going to the Prime F. Osborn convention Center so wanted to know about transportation, hotel, parking and more specific questions were answered right away, very helpful, thanks

We needed to adjust our plans and this service truly hel[ed make the most of our visit to the rea.

Very efficient & professional ‘chat’ feature. Made my search quick & easy. Also followed up with additional information via a recommendation for a website. Great Service

Looking for detailed map of hiking trails at a local park. I was able to use the chat feature and get my answer within minutes. Very helpful!

Found what I was looking for in minutes via the chat function online. Very helpful, an actual person helped me, not a robot. Imagine that.

I reached out for suggestions for our summer beach trip to JAX and was able to get quick responses and very helpful information to plan our stay.

I got a very quick and useful information to make my staying perfect in Jax. Thank you! Finally a site that personalizes answers...😍

I was a Duval resident for almost 30 years before moving to Nassau County and Fernandina Beach.The live chat here is absolutely the best customer service I have seen.Fast,friendly and informative.It's a free city service !

Fast response and gave great information to get a solution.

I just finished a chat with Lauren on the "Visit Jacksonville" website. She was kind, informative and very willing to assist with all of my questions, providing links where necessary. I will be in the area for several weeks and wanted to understand all that Jacksonville has to offer. Thanks for your assistance Lauren!

Visit Jacksonville website was very helpful. I was reluctant to use chat but the person on the other end researched my query and Gave me the information I needed. I’m grateful.

Glad I visited the site today, I was able to get some information on event venues that was very helpful. The chat service was useful, friendly, and helpful. I appreciate the help today.

I was very satisfied with the service but just not enough detail for first time travelers.

The chat feature is awesome on the site, provides much needed information if towing an RV with any length or height.

They were very helpful and quick to respond to the use of their chat feature.

Chat response was immediate! And they are sending brochures I requested! Excellent service for seniors who still like to read on paper for planning. Thank you. Cheryl D.

great experience chatted with a rep and they are mailing me a jacksonville guide we are coming to Jacksonville May 20 for a week excited for the trip

Ms. Paloma Martin and Ms. Gabby provide excellent information and service for our statewide conference that will be hosted in Jacksonville in June 2023.

i always find what i am looking for when i visit the website. not to mention the live chat is extremely helpful in answering any questions or giving helpful recommendations. my anniversary of moving to jax is in a couple of days and i could not be happier with my move. there is so much to do and places to see and explore!

I have been circling around the internet looking for the answer to my question “ What time does the Home and Garden Show ends? and I couldn’t find the answer. Until the chat came up for Jacksonville Events. Perfect timing. Thank you so much again! ❤️