1/5 Jackson W. 2 years ago on Google
I'm
sure
Tom
is
knowledgeable,
based
on
the
fact
that
he
told
me
3
times
he
has
a
Masters
Degree
from
Penn
State,
and
20
years
of
experience.
I
don't
know
that
he's
knowledgeable
when
it
comes
to
attracting
a
new
lifelong
customer.
I
knew
going
here
I
would
pay
above
Amazon
prices,
you
always
do
in
a
small
retail
store.
In
this
case,
approx
$30
over
internet
price
for
the
2
products
pictured.
The
tradeoff
is
you
get
some
one
on
one
time
with
someone
who
knows
the
product,
the
field,
and
will
spend
some
time
dispensing
knowledge.
Not
here.
The
only
advice:
Your
hydroponic
water
needs
to
be
below
65F.
His
exact
words
"I'm
not
here
to
argue
with
you,
or
theorize
what
else
it
could
be,
just
get
the
temperature
lower".
Didn't
care
to
listen
to
the
specific
scenario
or
find
out
about
the
plants,
just
repeat
to
me
ad
nauseum
his
Botany
degree
and
experience.....unless
I
wanted
to
pay
$60
an
hour
for
consultation.
I
get
it,
if
I
had
walked
in,
not
wanted
to
buy
anything
and
just
get
info,
charge
me
$60/hour.
I
walk
in
and
drop
25%
over
Amazon
(or
any
other
online
retailer,
including
Hydroponic
specific
sites)
price
on
product...that
IS
your
consulting
fee.
That's
how
retail
works.
I
already
paid
more
than
I
needed
to
in
the
hopes
I
could
get
some
useful
knowledge,
I
came
to
you
with
genuine
questions,
you
literally
talked
to
me
like
I'm
a
moron.
Prior
to
this,
I
had
bought
my
setup
from
PA
Hydro
in
York
Springs,
PA.
Night
and
day
difference
in
the
demeanor
of
the
owners.
Update:
I
used
the
Hydroguard
and
Rapid
Start
to
get
over
the
transplant
shock.
Kept
the
water
temp
between
67-70
per
the
recommendation
of
3
different
chiller
manufacturers
(all
of
whom
said
Tom’s
rec
of
<65
was
ridiculous).
Guess
what.
Awesome
root
and
vegetation
growth.
Tom,
I
don’t
care
what
degree
you
have,
you’re
arrogant
and
your
advice
didn’t
work.
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