1/5 Chad G. 1 year ago on Google
Renter
beware.
The
reason
their
Google
reviews
seem
high
is
because
they
send
emails
out
to
people
who
rent
from
them
to
ask
how
their
experience
was.
If
you
select
5
stars,
they
push
you
through
to
their
Google
review
page.
So
don't
trust
their
star
rating.
If
you
rent
from
these
guys,
you
better
pay
extra
for
their
insurance.
After
our
wave
runner
rental,
my
friend
was
notified
that
they
were
charging
him
$500
for
damage.
We
were
still
at
the
lake,
so
we
walked
back
over
to
see
what
they
were
talking
about.
They
pointed
to
a
small
dent
on
the
back
near
the
bumper
-
about
the
size
of
a
nickel.
We
pointed
out
that
it
had
already
been
painted
over,
so
clearly
it
was
older
damage.
They
claimed
they
had
just
painted
it
in
the
15-minute
interval
between
when
we
returned
it
and
came
back
to
see
what
damage
they
claimed
we
caused.
But
the
paint
was
completely
dry...
I
told
them
they
had
no
proof
my
friend
caused
the
damage.
They
said
we
didn't
note
any
damage
on
the
rental
form.
But
they
never
gave
us
the
form
or
an
opportunity
to
note
any
previously
existing
damage.
I
told
them
that
it's
their
responsibility
as
the
business
to
PROVE
the
damage.
They
vehemently
disagreed
and
said
all
they
have
to
do
is
submit
the
paper
showing
their
employee
noticed
damage
after
our
rental
(not
that
we
caused
it).
I
argued
that
they're
putting
the
responsibility
on
their
customers,
which
is
a
terrible
way
to
run
a
business.
They
said
my
friend
could
dispute
the
charge
with
his
credit
card
company,
but
that
they
do
this
all
the
time
and
they'll
just
send
the
damage
form
in
and
the
credit
card
company
will
approve
the
charge.
A
younger
employee
came
up
and
said
that
because
my
friend
waived
damage
coverage,
they
had
the
"right"
to
charge
him
the
$500.
A
license
to
steal.
Nice.
I
argued
long
enough
that
the
owner
(old
guy
with
a
long
goatee)
came
out
and
told
me
"you're
done,
you're
done,
you're
done,"
and
asked
me
to
leave.
I
told
him
I'd
leave
when
they
refund
my
friend
his
$500.
He
then
threatened
to
call
the
police.
I
told
him
to
go
ahead
since
they're
the
ones
stealing.
I
would
tell
you
to
avoid
these
guys,
but
I'm
guessing
it
won't
matter
because
they
have
a
monopoly
at
the
lake.
And
the
city
certainly
won't
do
anything
because
they're
locals
and
have
been
there
for
years.
So
my
advice
is
that
if
you
do
decide
to
rent
from
them,
pay
extra
for
the
insurance
so
they
don't
try
to
stick
you
with
an
unfounded
$500
damage
claim.
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