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Busbee's Plumbing

Establishment service Bathroom remodeler Kitchen remodeler Plumber Tile contractor

One of the Top rateds in Aiken County


Website

www.busbeeaugusta.com

Contact

(706) 533-0389

Rating on Google Maps

5.00 (399 reviews)

Open on Google Maps

Working Hours

  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: water (32) John (22) work (21) plumbing (15) heater (15) house (14) professional (13) Busbee (12) toilet (10) time (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Madeleine C. 2 years ago on Google
    Mr. Busbee came and fixed a leak I found where the water comes from the main water line into the house. He is very professional and his prices are very reasonable. I am thrilled with the job they did. I found the issue Sunday, sent him a text, and he was out on Monday fixing the problem. I tried calling a few other places with no call back. I am recommending this team to everyone that I know that needs any plumbing work! Thank you for your hard work!
    6 people found this review helpful 👍

  • 5/5 Michael P. 2 years ago on Google
    John and his apprentice Michael did an excellent job correcting faulty plumbing in my house. I had an overflow of an upstairs toilet due to 100 psi of water pressure getting into my home and the toilet clogging at the same time. They came and removed the toilet. Corrected faulty toilet installation. Got us back to using the toilet. John then recommended I I have thermal expansion tanks installed on my water heaters. I have two. I did accept his recommendation. They then completed the work on the water heaters on a Saturday. Photos show the quality plumbing (without the insulation so you can see the work). The last couple photos show the shoddy plumbing that I had. One hot water heater had a rusted fitting after 3 years. My home is only 3 years old! I purchased a new hot water heater and a new overflow pan too because the old one wouldn't fit and had a hole in it. They then installed it with the work you see. They were very professional, cleaned up the job well. And their quality craftsmanship was top-notch. I will be using them next time and I would recommend anyone using them who wants the job done right.
    1 person found this review helpful 👍

  • 5/5 Marvin T. 2 years ago on Google
    Wonderful service! They did a great job replacing the pipes from my laundry to the junction with the septic tank discharge point. Very courteous, did the work in less time than I expected and cleaned up after the job. I cannot be happier with the work of Busbee's Plumbing.
    1 person found this review helpful 👍

  • 5/5 Randy B. 2 years ago on Google
    This is the second time I used Busbee’s Plumbing. The first time he repaired a dripping faucet. The leak actually returned within a few weeks. Guess what? John came back and made it right. Things go wrong in construction. They do. It’s how people handle the things that go wrong that really count. After our first experience with John, I referred him to my dad. He made my dad happy, and I can’t even do that so that’s impressive. Now, my wife and I moved to Aiken and requested that Busbee come to our home to install a new toilet, rip out and re-install the water pipes behind the washer, and a new food disposal. He came out on a Saturday morning, and took care of everything in a timely fashion. He is so professional and knowledgeable of his craft. When he was done he cleaned his entire work area and left. Other than the great work he did, you would never know he was even there.
    1 person found this review helpful 👍

  • 5/5 Bridget M. 1 year ago on Google
    Great service and high quality work. This should be the plumber you ALWAYS call first.
    1 person found this review helpful 👍

  • 5/5 Kelley B. 1 year ago on Google
    John is the best! My husband saw water leaking out of the house. Not something you want to see. John came fast! Ended up having to tear out a wall, but he knew it was more than one leak and looked until he found it. John made a mess! BUT, cleaned up so well I couldn't tell it happened. He hauled off all the wet stuff including the broken sink and cabinet. He was professional and I trusted him in my house from the start. That is more than I can say about a lot of contractors! Call Busbee, you won't regret it.
    1 person found this review helpful 👍

  • 5/5 mark l. 11 months ago on Google
    I was very impressed with how quickly the Busbee’s team was able to schedule my repairs and how efficiently the work was done. The installation of a new Hot Water on Demand system was completed for a very reasonable price and the team solved a leak issue that had been causing damage for several weeks. It was so refreshing to realize that great service is still available in our world !

  • 5/5 Felicia H. 9 months ago on Google
    Mr. Busbee was referred to me by another plumbing company who was not able to complete the job in the time frame I needed. The referral in itself gave me a feeling of relief. I had a toilet that rocked and wasn't level to the floor. Mr. Busbee arrived earlier than expected, which was great! He took the time to explain why my toilet didn't sit level and then fixed the problem. The cost was reasonable. He cleaned up behind himself. He was very curteous and professional. I would definitely use his service again and recommend him to family and friends.

  • 5/5 Glenn S. 10 months ago on Google
    I needed a new water heater installed. Busbees responded within the hour and discussed options and work needed to replace the old unit. Install was started within an hour (other businesses stated several days just to look at the problem). Work was completed in a very professional manner. All work was discussed with me even down to minor upgrades due to code changes due to the age of house and age of the water heater. Work was completed in the amount stated in the quote. Clean up exceeded even our expectations. Very satisfied with Busbees for quick turnaround with our water heater issues. We will use them again in the future.

  • 1/5 jennifer n. 10 months ago on Google
    Update & FYI, I got the invoice after this review. When I asked for a detailed description, he returned to the property and returned my $. So he refunded the money he charged but I still go left with a mess. Not sure what to think! I'm still waiting on an invoice for the $1000 paid; I guess it was for 2 trips to the property. He left a cut in my 3inch drain for camera but did not cover. He tore up my brick without cleaning up. Still dont have an invoice or list of what needs to be done. The quote was $15K ,I asked for a list/breskdown of repairs verbally and via text and have nothing. He said we had lots of issues but could not or would not put it in writing. I'm still waiting 2 weeks later with a promise I would have it by the weekend. Not impressed that he would leave my property like that and there was not follow through!

  • 5/5 Christine J. 1 year ago on Google
    My hot water heater went out and after calling, John came out within the hour to look at it. I was told my options and pricing and I was able to have a new tank-less water heater installed within two days. So far everything has been working great. I will definitely use them for any future plumbing needs.

  • 5/5 Tom T. 1 year ago on Google
    I had guests coming and the Friday before the weekend I found one of my hot water heater heaters pilot light would not stay lit so half my house had no hot water. I frantically started calling around and all the companies said the honeywell gas valve was bad and for that type it was better to replace the whole thing but were booked so could not help me out. One company refered me to Busbee's and John answered the call. Said send him some picks, got the estimate (which in line with others I talked to), agreed and next day (Saturday) he was there to replace. During the install he notified me my water pressure was to high to complete portions of the installation. I responded we had a regulator installed years ago under the house and we should be able to adjust. He said it was probably bad and sure enough we went under the house and it was spraying water all over the place. John assessed everything, gave me a price and said can come back the next day (a Sunday) to complete the repairs. They showed up as committed and a few hours later everything was fixed and back in working order. They were very clean and when the guests showed up nobody knew anything had happened. Awesome!

  • 5/5 Sarah B. 1 year ago on Google
    I needed an external faucet on my house. Most other plumbers have standard estimates without accounting for my situation. I messaged Busbee’s got a quick response and a fair priced estimate!! He came out the next day and I had what I needed. Incredibly easy to work with and did solid work! I highly recommend!

  • 5/5 bill i. 6 months ago on Google
    John did an excellent job for us! He stood behind his work and the product he installed. He was easy to work with and always returned my calls. I would highly recommend Busbee's for all of your plumbing needs! Bill Downie

  • 5/5 Aaron W. 3 months ago on Google New
    Busbee's did a great job! I had a water line burst under my house and they came out very quickly and fixed it fast. Great job. I will use them again.

  • 5/5 Jenny M. 7 months ago on Google
    I could not have asked for better service! EVERYTHING about the work done was great! John was friendly, professional, and got the jobs done in a very efficient way. I won't call anyone else when I need a plumber.

  • 5/5 Ms. B. 4 months ago on Google
    I sent john a text at 5am ish this morning and he came out and fixed my issue. I had a prv in my garage that was leaking. After replacing the valve we realized there were two prv and one was not serving a purpose and was removed. Thank you John for coming out on short notice. I will call you again for future needs!

  • 5/5 Madison C. 9 months ago on Google
    John came by on a Sunday to check out a leak in our shower, and after he left we realized we were having a leak from our water heater! He came back the next morning to help us out. Our water heater had split and was gushing water, which could have lead to our ceiling caving as the water heater is located in the attic. John was very knowledgeable, offering lots of advice and wisdom to us. John seems like he truly cares about people. We recommend him and will be contacting him in the future for any plumbing needs.

  • 5/5 Brandon Z. 8 months ago on Google
    John was very informative of his process, did more than what was required, and above all was honest. Followed through on his scheduling(prompt reply’s/viewing/completion day), and price estimates. Communicated possible complications with job, and future issues spotted. Not the type of business that is just going to say what someone wants to hear. Happy with my outcome.

  • 5/5 Jeff B. 11 months ago on Google
    A big THANK YOU to Busbee’s Plumbing & Services! Our tankless hot water heater died mid-week, and we were planning on having a house full of family and friends for the weekend. BPS got me scheduled for an appointment for the same day I called. They showed up on time and inspected our water heater, the BPS guys walked me through all the issues with our current tank. Unfortunately, due to poor initial installation and maintenance our tank was unable to be fixed. BPS got us a new tank and installed it the next morning. They also fixed our water pressure and installed a water faucet all for a fair price. Dependable, honest, and great service, is why I will continue to call BPS for all my plumbing problems! Also I will highly recommend BPS to all my friends and family for their plumbing issues. THANKS again BPS! – Jeff B.

  • 5/5 Paula B. 1 year ago on Google
    After waiting three days for a plumber that did not show up, I called John Busbee. He was there within an hour, ordered the proper fittings and water heater, installed it in two hours. He cleaned everything up afterwards. Very professional!! Will only use this company from now on.

  • 5/5 Kara S. 1 year ago on Google
    The pilot light on our water heater went out and I called the technician. He was out to our home in about 30 minutes to perform a diagnostic. We were expecting to be without hot water for a couple of days but he did the repairs the next day. Great service and knowledgeable!

  • 5/5 Maithri R. 1 year ago on Google
    Called Busbee's plumbing after we lost hot water at our house. Although his phone has been ringing off the hook due to below freezing temperatures he was able to come out to the house within an hour. He was very professional, efficient and knowledgeable, and gave us instructions on what to do going forward/how to watch out for any leaks/damage. Would recommend him to anyone looking for a good plumber in the Augusta/North Augusta area and will definitely be calling him for any future plumbing needs.

  • 5/5 Elizabeth W. 2 years ago on Google
    I reached out to Busbee’s this morning (March 23, 2022) and he was SUPER quick to respond! Which I can really appreciate! He was out here within the next hour! Our tub hasn’t been draining properly for about two weeks and after my fiancé and I tried everything, we finally decided to call a plumber and Busbees got it cleared up and draining again! He explained everything to me in a very clear manner and was very thorough. We really appreciate him coming out so quickly and taking care of our concerns! Also, this was the first plumber we’ve had come out to our house since we bought it last July. Definitely will be using Busbees Plumbing for any plumbing issues/repairs/installation in the future!

  • 5/5 Kimberley C. 1 year ago on Google
    Impeccable integrity, efficient, fair pricing, and dependable! If you can get on his schedule, don’t miss the opportunity!

  • 5/5 Isaac C. 1 year ago on Google
    We have used John’s plumbing services a couple of times because we know he will do the job right. He takes pride in his work and doesn’t cut corners or install shoddy parts. There is peace of mind having a professional like him work on your home that you have invested so much in.

  • 5/5 Thomas S. 1 year ago on Google
    Extremely thorough and professional. Talk to you through the whole process to be sure of no surprises. Not complete until the customer is happy. Recommend him to everyone. A+++

  • 5/5 Michael B. 1 year ago on Google
    Quick response and quick repair. We've used Busbee's many times and have always been VERY happy with the results. John is very professional and knowledgeable in his line of work.

  • 5/5 Tyler W. 1 year ago on Google
    This is an example of a hard to find quality business. Owner helped me out with a problem which ended up being a simple fix. Saved the phone number in my contacts. This is the only plumber I’ll use. A true American small business!

  • 5/5 Shelby B. 1 year ago on Google
    Busbee's was very responsive and quick to come out and fix our running toilet. They were on time, reasonably priced, and very professional. The toilet is working great now! We will be hiring them for future plumbing needs.

  • 5/5 JN P. 1 year ago on Google
    John is very knowledgeable and he and his assistant both did an excellent job installing 3 toilets and a vanity for me. They also reduced my home water pressure by installing a pressure regulator. Great service, friendly, and very responsive.

  • 5/5 Deborah M. 1 year ago on Google
    John responded quickly & assessed what was needed for repairs. he & his assistant returned the following day & quickly made the repairs needed. He was on time & very reasonably priced. I would highly recommend Busbee’s Plumbing & would not consider calling anyone else.


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