5/5 Scott S. 10 months ago on Google
Updated
June
2023
Terrific
after
sale
service.
Great
friends.
Updated
review
June
2021:
They
keep
on
doing
so
many
things
right.
Yes.
My
AC
died
right
in
the
middle
of
the
six
days
of
115-degree
heat.
Most
places
will
come
out
on
a
Saturday
(thanks
Kyle)
but
when
the
unit
would
not
stay
fixed,
Brian
came
out.
He
took
the
time
to
explain
all
my
options.
We
decided
to
follow
their
example
to
buy
a
Bosch.
Only
with
the
pandemic,
there
is
a
shortage
of
units.
But
it
gets
better.
On
Monday
morning
Michael
called
all
the
suppliers
and
only
found
two
units
in
the
Phoenix
area
and
snagged
one
for
me.
Brian
came
by
on
Tuesday
to
measure
the
roof
pitch
and
a
small
army
showed
up
at
5:30AM
on
Wednesday
morning
to
get
as
much
done
as
possible.
Thursday
they
were
back
at
5:30AM
to
cut
a
hole
in
the
roof
for
the
unit
(it
was
raining
the
day
before)
and
get
everything
ready
for
the
crane.
By
noon,
there
was
cool
air
running
and
they
were
cleaning
everything
up.
One
measure
of
their
goodness
was
they
moved
the
garbage
can
out
away
from
the
curb
so
it
would
be
easier
for
the
garbage
truck
to
get
to
it.
Nice
touch.
Not
only
did
we
go
from
a
split
system
(one
on
the
ground
and
one
in
the
attic)
to
a
package
unit
on
top
of
the
home,
the
Bosch
unit
is
amazing.
I
can
barely
hear
it
and
the
temperature
doesn't
fluctuate.
There
is
no
cycle
on
to
cool
down
and
cycle
off
and
heat
up.
It
is
the
same
all
the
time.
I
am
completely
spoiled
now.
Thanks
to
Michael,
Brian,
Jordon,
Kyle
and
(I
forgot
his
name-sorry)
for
reducing
the
pain
and
helping
me
get
to
this
place.
Previous
review:
Excellent.
That
describes
their
business
model.
These
folks
do
it
right.
I
consider
them
friends.
On
the
last
visit,
the
technician
helped
with
drainpipes
that
had
come
loose,
replaced
an
inexpensive
part
(which
was
included
in
the
service)
and
answered
all
my
questions.
Highly
recommended.