Worked with Katherine and her manager (who's name I didn't catch) but they gave me an awesome deal on a Ryobi toolset. Fast and friendly communication through Facebook where it was posted. In store was equally excellent, easy to find and see from the road, plenty of parking, and inside was full/ crowded but clean. Katherine knew exactly where the tools were and helped me check them over for function and was happy to help me and get me on my way. Will gladly do business again and I'll be keeping an eye out for more great deals from them!

Jeremy was a great help I needed cash quick for a jam I’m in an he came through the best he could I would recommend coming here if need help Very reasonable with the help an professional and courteous and actually saved me when needed I’m sure and confident he could help anyone else out and also place is a great store with friendly staff 👍 👍

I was helped by a lovely lady name Karrie. She helped me sell some jewelry and made sure I got a good price. If I decide to sell again I'll be coming back here.

Best and friendliest ppl around. Better quality products and better customer service than their competition down the road. Still the best place to help you out in a pinch and has fair prices on items for sale.

I frequently visit Genes Jewelry and I feel invited every time I go in at any location, the staff is amazing and fun, and they make sure to take care of you and make you feel like family. I recommend Genes Jewelry and Pawn to any and everyone.

Keli, Leian, and Jeremy are awesome. Their always down to earth, have a great sense of humor, and all transactions easy. I can always know that they have great knowledge about any product and will give you the best deal possible. They're an awesome team!!!😎

I have bought from here a few times. This location is a bit smaller than the one on Rivers Avenue. However, you never know what kind of deals you'll find until you go on in. Sometimes I see items posted on Craigslist from this location and it is helpful when searching for music instruments.

TAYLOR Sold me a Bissell Carpet Cleaner. Drove an hour being told it was "NEW". When I arrived, TAYLOR showed me the unit. Realized it wasn't new and had missing parts. We tested the suction, which worked, so I purchased because the price was fair. After getting home realized the Carpet cleaner wheels DON'T ROLL. It will now cost me as much money to fix as a purchasing a new unit. Never would have purchased a completely defective machine. She's now offering "store credit" only for a defective machine that she initially told me was NEW. DO NOT SHOP HERE. Complete CROOKS. SHADY, Terrible Customer Service!

I have been a customer of this pawn shop for about three years now. I ABSOLUTELY LOVE THEM AND RECOMMEND!! They have an incredible staff that is knowledgeable and extremely helpful. I have never had a bad experience in my three years of doing business with them! On countless occasions they have helped me through late payments, fair pricing and cost, and interest. The communication they have is unbeatable! Rob (Manager) is an angel! Go check them out:)

Martha is awesome! She helped me and I was able to get in and out in no time. She is extremely nice and her attention to detail was perfect. Past customer , present and future. Thank you Alex

Very Hospitable and Supportive folk, as soon as you walk through the door. There has not been a time where I haven’t been helped or assisted by an employee with purchases of any sort , also they have different options and fees for my needs. “Jeremey and Rob” , has been providing great service to their establishment for years without fail.

Just left from goose creek genes and had the pleasure of being assisted by Kelly and boy when I say it was awesome .. I was looking for silver earrings and she approached the counter with cheerful personality and a welcoming conversation .. i went from purchasing one pair to three .. also a necklace that she assisted me with putting on because I couldn’t do it myself … PREMIER CUSTOMER SERVICE AT ITS BEST … thanks you guys …. You rock..

I have been with Gene's Pawn shop for over a year now and I would highly recommend Gene's. The staff at Gene's are professional, friendly, understanding and very considerate. Not only do they offer exceptional loans for your property but also great purchase deals. If you need a loan or you want to buy, this a great place to go. It has been an enjoyable experience for me.

For my first time in a pawn shop I was extremely satisfied. Jermey was very polite, professional and a big help. Highly recommend Genes Pawn!

The staff at Gene's was very helpful and helped me and my wife pick out a wonderful upgrade wedding ring. Katherine was the salesperson that I worked with and she was super helpful. I went back again after my wife and I discussed our options and spoke with Michelle the manager, she was super patient and was also very helpful through the process. Great place for jewelry shopping on a budget.

Went to Gene’s to get rid of some old jewelry that was not being worn and get some extra cash.... was waited on by a lovely young lady named Katherine. She was amazing!! She was so friendly and kind to me and my mom. She was a absolute joy to talk to and have helping us! I highly Recommend her and Gene’s pawnshop. Was treated very fairly and given fair prices for what I sold. The other employees there were also very nice. Also found a beautiful new piece to add to our jewelry collection.

I enjoyed how clean this place was for a pawn shop, as I've been to a few pawn shops deal hunting over the years. Found an insane deal on a divers watch, and most prices on other things were pretty fair. Highly recommend for general browsing of needs before heading anywhere else!

Martha helped convinced me to buy a gun when I decided to only come in for a tool. She gave me the best price for layaway n deserves a raise

Mi wife and I an I have doing business with Gene's Jewelry & Pawn for years. It wasn't until recently that I've been dealing with employee Jeremy, and on every occasion Jeremy has been nothing but outstanding! He's a good guy...very friendly, knowledgeable, and honest. He's gone over and beyond to make sure I walk away satisfied, and mi like that he will work with you on a price if he can. That means a little to the customers. Thank you, Jeremy, I an I really appreciate you. Keep up the good work!

Martha is AMAZING!!! Great to talk to and always there to help with whatever I need!

Best pawn shop in town. Their customer service is amazing and you can't beat the deals they have

Brought in at least 20 games along with a brand new air fryer and a ps4 proceeded to tell me the air fryer wasn’t new after it’s clearly still wrapped up, offered me 15 dollars for it, all of the games some still brand new games, was offered less than 2 dollars a game

Love , Mr. Rob and Genes family!!! They take good care of their customers.

Martha was wonderful. She helped me get the best price for my ring, and she was overall incredibly pleasant to work with. I will definitely be going back when I need to sell again!

Martha at Gene’s is awesome! Great prices and layaway is the way to go. Will buy from her again!

Jeremy and Rob were very helpful with answering a few questions I had about things I inherited and were more than fair with what they were willing to buy them for.